Security Officer - Dispatch Center, Security Clearance - King of Prussia, Pennsylvania

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and highly skilled Security Officer - Dispatch Center with Security Clearance to join our team in King of Prussia, Pennsylvania. In this role, you will play a crucial part in safeguarding clients in various industries, particularly in the aero/defense sector. As a Dispatch Officer, you will be the central point of communication, ensuring fast and accurate information flow to support mission-focused operations. Your responsibilities will include monitoring security-related systems, triaging alarms and calls for service, coordinating officer response, documenting activity, and maintaining clear access control procedures.

Day in the Life

A typical day for a Security Officer - Dispatch Center involves a diverse range of tasks that require vigilance, technical proficiency, and excellent communication skills. You will start your shift by reviewing the dispatch log from the previous shift to understand any ongoing issues or incidents. Throughout the day, you will:

• Answer incoming calls and monitor radio traffic, serving as the primary dispatch point for security-related communications.
• Monitor security systems, including CCTV, intrusion alarms, and access control panels, responding promptly to any alerts or anomalies.
• Triage alarms and calls for service, assessing the situation and prioritizing responses based on the severity and urgency.
• Coordinate the response of field officers to alarms, service requests, and incidents, providing them with clear and concise instructions.
• Document all activities in detailed incident reports and dispatch logs, including notifications, response actions, and follow-up communications.
• Maintain clear access control procedures, ensuring that only authorized personnel are granted access to secure areas.
• Coordinate regular and random patrol activity by field officers around buildings, parking areas, and perimeter points to deter unauthorized activity.
• Provide excellent customer service to site personnel and visitors, following site-specific security procedures and emergency response protocols.

Why King of Prussia, Pennsylvania?

King of Prussia, Pennsylvania, offers a unique blend of professional opportunities and a high quality of life. Located in Montgomery County, just outside of Philadelphia, King of Prussia is a thriving business hub with a diverse range of industries, including technology, healthcare, and defense. The area boasts a strong job market, excellent schools, and a variety of cultural and recreational attractions. With its convenient access to major transportation routes and proximity to Philadelphia, King of Prussia provides an ideal location for career advancement and personal fulfillment.

Career Path

Allied Universal is committed to providing employees with opportunities for career growth and development. The Security Officer - Dispatch Center role can serve as a stepping stone to various advancement opportunities within the company. Potential career paths may include:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Security Manager: Manage all aspects of security for a larger facility or multiple sites.
• Operations Manager: Oversee the day-to-day operations of a security branch or region.
• Training Specialist: Develop and deliver training programs for security personnel.
• Corporate Security Positions: Opportunities within Allied Universal's corporate structure, such as security management, risk assessment, or compliance.

Allied Universal offers extensive training programs and career development resources to help employees achieve their professional goals.

Salary & Benefits

The pay rate for the Security Officer - Dispatch Center position is $28.58 per hour. Allied Universal also offers a comprehensive benefits package that includes:

• Health Insurance: Medical, dental, and vision coverage.
• Retirement Savings Plan: 401(k) plan with company match.
• Life Insurance: Basic life and AD&D insurance.
• Disability Insurance: Short-term and long-term disability coverage.
• Paid Time Off: Vacation, sick leave, and holidays.
• Perks Program: Discounts on top brands and services.
• Employee Assistance Program: Confidential counseling and support services.

In addition to these benefits, Allied Universal provides paid training and access to career growth opportunities.

Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and supported. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values include:

• Integrity: We act with honesty and ethical behavior in all our interactions.
• Agility: We are flexible and adaptable, responding quickly to changing needs and circumstances.
• Teamwork: We work together to achieve common goals, supporting and respecting each other.
• Excellence: We strive for excellence in everything we do, delivering high-quality services and solutions.

Allied Universal is an equal opportunity employer committed to diversity and inclusion in the workplace.

How to Apply

If you are interested in joining our team as a Security Officer - Dispatch Center, please submit your application online through the Allied Universal careers website. Be sure to highlight your relevant experience, skills, and qualifications, including your active DoD Top Secret Clearance.

FAQ

1. What are the minimum requirements for this position?

   The minimum requirements include an active DoD Top Secret Clearance, a high school diploma or equivalent, and being at least 18 years of age (21+ for armed roles).

2. Is experience required for this role?

   Alarm panel, access control/badge, and customer service experience are preferred but not always required. We provide training for qualified candidates.

3. What are the working hours for this position?

   The job schedule includes Monday, Friday, Saturday, and Sunday from 03:00 PM to 11:00 PM.

4. What type of training will I receive?

   Allied Universal provides paid training to ensure you are equipped with the knowledge and skills necessary to perform your duties effectively.

5. What opportunities are there for career growth?

   Allied Universal is committed to providing employees with opportunities for career advancement. You can advance to positions such as Security Supervisor, Security Manager, or Operations Manager.

6. What benefits are offered?

   We offer a comprehensive benefits package, including health insurance, a retirement savings plan, life insurance, disability insurance, paid time off, and a perks program.

7. What is the company culture like?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and supported. We are committed to creating a culture that positively impacts the communities and customers we serve.

8. Where is the job located?

   The job is located in King of Prussia, Pennsylvania.

9. What is the pay rate for this position?

   The pay rate is $28.58 per hour.

10. How do I apply for this position?

    You can apply online through the Allied Universal careers website.