Security Officer - Dispatch Center Operator in Los Angeles, California

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and skilled Security Officer - Dispatch Center Operator to join our team in Los Angeles, California. This full-time position offers a rewarding career with a sense of purpose, working in a dynamic and collaborative environment where you contribute to the safety and security of our clients and communities.

Role Overview

As a Security Officer - Dispatch Center Operator at a financial institution, you will play a vital role in ensuring the safety and security of the premises, personnel, and assets. You will be responsible for monitoring alarms, cameras, and access activity, coordinating officer responses, and documenting incidents with clear and professional communication. Your ability to stay engaged with teammates and site contacts will be essential in reducing disruptions and supporting a welcoming environment.

A Day in the Life

Your day will involve a combination of monitoring, communication, and administrative tasks. Here’s a glimpse into what you can expect:

• Monitoring: Continuously observing alarm systems, video surveillance feeds, and access control systems to detect and respond to potential security threats.
• Dispatching: Coordinating the dispatch of security personnel to investigate alarms, respond to incidents, and provide assistance as needed.
• Communication: Answering phone calls, responding to radio communications, and relaying information to security personnel, emergency services, and site contacts.
• Documentation: Maintaining accurate logs of all security-related activities, incidents, and communications. Preparing incident reports and other documentation as required.
• Customer Service: Providing excellent customer service to employees, visitors, and clients by answering questions, providing directions, and assisting with security-related matters.
• Access Control: Managing building access by verifying credentials, issuing visitor passes, and ensuring that only authorized personnel are allowed entry.

Why Los Angeles, California?

Los Angeles is a vibrant and diverse city with a thriving economy and a wide range of opportunities. As a Security Officer - Dispatch Center Operator in Los Angeles, you will be part of a community of security professionals dedicated to protecting the city's financial institutions and ensuring the safety of its residents. The city offers a high quality of life with access to world-class entertainment, dining, and cultural attractions.

Career Path

Allied Universal is committed to providing opportunities for career growth and advancement. As a Security Officer - Dispatch Center Operator, you can progress to roles such as:

• Security Supervisor: Overseeing a team of security officers and ensuring the effective operation of security services.
• Security Manager: Managing all aspects of security operations for a specific site or region.
• Operations Manager: Overseeing the overall operations of a security company, including security services, staffing, and training.

Salary and Benefits

The pay rate for this position is $21.50 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Access to a retirement savings plan.
• Health Benefits: Medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Culture at Allied Universal

At Allied Universal, we foster a culture of integrity, respect, and teamwork. We are committed to providing a welcoming and collaborative workplace where employees feel valued and supported. We believe in putting people first and acting with integrity in all that we do.

How to Apply

If you are a motivated and skilled security professional looking for a rewarding career, we encourage you to apply for the Security Officer - Dispatch Center Operator position at Allied Universal in Los Angeles, California. Please submit your resume and cover letter through our online application portal.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   The minimum requirements include having at least 2 years of security-related experience, providing proof of a high school diploma or GED, and being at least 21 years of age. A guard card and/or license is preferred, as well as alarm panel experience.

2. What are the key responsibilities of a Security Officer - Dispatch Center Operator?

   Key responsibilities include monitoring alarms and video surveillance, coordinating dispatch of personnel and emergency services, completing incident reports, and managing building access and visitor management.

3. What is the pay rate for this position?

   The pay rate for this position is $21.50 per hour.

4. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, a retirement savings plan, and access to our Perks Program.

5. What is the work schedule for this position?

   The work schedule is Monday through Friday, from 02:45 PM to 11:15 PM.

6. What is the career path for this position?

   Career paths include progression to roles such as Security Supervisor, Security Manager, and Operations Manager.

7. What is the culture like at Allied Universal?

   Allied Universal fosters a culture of integrity, respect, and teamwork. We are committed to providing a welcoming and collaborative workplace.

8. How do I apply for this position?

   Please submit your resume and cover letter through our online application portal.

9. Is prior dispatch experience required?

   While not always required, prior dispatch experience is highly preferred, especially in a security or emergency response setting.

10. What kind of training is provided?

    Allied Universal provides paid training, including on-the-job training and opportunities for professional development to enhance your security skills and knowledge.