Security Officer - Entry Desk Monitor in Plainfield, Illinois at Allied Universal

Role Overview

Allied Universal is seeking a dedicated and customer-focused Security Officer - Entry Desk Monitor to join our team in Plainfield, Illinois. As an Entry Desk Monitor, you will play a crucial role in ensuring the safety and security of our client's logistics and distribution facility. This part-time position offers a competitive pay rate of $19.73 per hour and the opportunity to work a consistent schedule, providing stability and work-life balance.

In this role, you will be the first point of contact for visitors, employees, and drivers, providing exceptional customer service and maintaining a professional and welcoming environment. You will be responsible for controlling access to the facility, verifying identification, issuing visitor passes, and maintaining accurate logs. Your attention to detail and ability to follow procedures will be essential in preventing unauthorized access and ensuring the security of the premises.

A Day in the Life

Here’s what a typical day might look like as a Security Officer - Entry Desk Monitor:

• 2:45 PM: Arrive at the logistics and distribution facility, check in with the supervisor, and receive any important updates or instructions for the shift.
• 3:00 PM: Begin your shift at the entry desk, greeting visitors, employees, and drivers with a friendly and professional demeanor.
• 3:15 PM: Verify the identification and credentials of individuals seeking access to the facility, ensuring they have the proper authorization.
• 3:30 PM: Issue visitor passes to authorized guests, explaining the facility's rules and procedures.
• 4:00 PM: Maintain accurate visitor and contractor logs, recording entry and exit times and other relevant information.
• 4:30 PM: Direct deliveries to designated areas, providing clear and concise instructions to drivers.
• 5:00 PM: Monitor CCTV and alarm systems, looking for any suspicious activity or potential security breaches.
• 5:30 PM: Conduct a routine patrol of the entry area, ensuring that all doors and gates are secure.
• 6:00 PM: Respond to a minor incident, such as a visitor who has lost their pass, providing assistance and resolving the issue efficiently.
• 6:30 PM: Continue monitoring the entry desk, providing customer service and maintaining security protocols.
• 7:00 PM: Take a short break, recharging for the remainder of your shift.
• 7:30 PM: Resume your duties, remaining vigilant and attentive to your surroundings.
• 8:00 PM: Receive a notification of a potential security breach. You quickly alert the site manager and coordinate with other security personnel to investigate the situation.
• 8:30 PM: The issue is resolved and operations return to normal. You document the incident accurately and thoroughly.
• 9:00 PM: Continue to monitor the entry desk, ensuring smooth and secure operations.
• 10:30 PM: Begin preparing for the end of your shift, ensuring that all logs are up-to-date and that the entry desk is clean and organized.
• 11:00 PM: Complete your shift, provide a detailed handover to the incoming Security Officer, and report any outstanding issues to the supervisor.

Why Plainfield, Illinois?

Plainfield, Illinois, is a vibrant and growing community located in Will County, southwest of Chicago. It offers a blend of small-town charm and big-city amenities, making it an attractive place to live and work. The area boasts a strong job market, excellent schools, and a variety of recreational opportunities. With its convenient location and access to major transportation routes, Plainfield provides easy access to Chicago and other surrounding areas. Working in Plainfield allows you to contribute to the safety and security of a thriving local economy.

Career Path at Allied Universal

Allied Universal is committed to providing its employees with opportunities for career growth and advancement. As a Security Officer - Entry Desk Monitor, you can develop your skills and knowledge through on-the-job training and professional development programs. With experience and dedication, you can advance to roles such as:

• Security Supervisor: Oversee a team of security officers, providing guidance and support.
• Site Supervisor: Manage security operations at a specific client location.
• Account Manager: Develop and maintain relationships with clients, ensuring their security needs are met.
• Operations Manager: Oversee security operations for a region or district.

Allied Universal also offers opportunities to specialize in areas such as:

• Healthcare Security: Providing security services to hospitals and medical facilities.
• Commercial Real Estate Security: Securing office buildings and commercial properties.
• Critical Infrastructure Protection: Protecting essential facilities and infrastructure.

Salary and Benefits

The pay rate for this Security Officer - Entry Desk Monitor position is $19.73 per hour. Allied Universal also offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) retirement savings plan
• Paid time off (vacation, sick leave)
• Employee assistance program
• Life insurance
• Disability insurance
• Opportunities for overtime
• Employee discounts

Culture at Allied Universal

Allied Universal is committed to creating a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We foster a culture of teamwork, integrity, and customer service. We believe in providing our employees with the training, resources, and support they need to succeed. We are also committed to giving back to the communities we serve through volunteer programs and charitable initiatives.

How to Apply

If you are a customer-focused individual with a strong work ethic and a desire to contribute to a safe and secure environment, we encourage you to apply for the Security Officer - Entry Desk Monitor position at Allied Universal in Plainfield, Illinois. To apply, please visit our careers website at aus.com/careers. Follow the instructions to submit your application online. Be sure to highlight your relevant experience and qualifications.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position? The minimum requirements include being at least 18 years of age, possessing a high school diploma or equivalent, and successfully completing a background investigation.
2. Is experience required for this position? While experience is preferred, it is not always required. We provide on-the-job training for qualified candidates.
3. What kind of training will I receive? You will receive comprehensive training on security procedures, site-specific policies, and emergency response protocols.
4. What is the work schedule for this position? This position is part-time, with shifts on Mondays and Tuesdays from 3:00 PM to 11:00 PM.
5. What are the opportunities for career advancement? Allied Universal offers a variety of career paths, including supervisory and management roles.
6. What are the benefits of working at Allied Universal? We offer a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and employee discounts.
7. What is the company culture like? We foster a culture of teamwork, integrity, and customer service. We value our employees and provide them with the resources they need to succeed.
8. How do I apply for this position? You can apply online through our careers website at aus.com/careers.
9. What should I wear to the interview? Business casual attire is recommended for the interview.
10. What should I expect during the interview? You will be asked questions about your experience, qualifications, and interest in the position. You may also be asked to complete a brief assessment.