Security Officer - Flex Dispatch Center in Louisville, Kentucky

Role Overview

Allied Universal, North America’s leading security and facility services company, is seeking a dedicated and customer-focused Security Officer - Flex Dispatch Center to join our team in Louisville, Kentucky. In this role, you will be responsible for serving and safeguarding clients in various industries, including Manufacturing & Industrial. You'll play a crucial part in maintaining a safe and secure environment by monitoring security systems, coordinating responses to alarms, and providing excellent customer service.

A Day in the Life

As a Security Officer - Flex Dispatch Center, your day will be dynamic and engaging. You'll start by reviewing the shift pass-down information to understand any ongoing issues or concerns. Throughout your shift, you will:

• Monitor radios, telephones, alarm systems, and video surveillance equipment.
• Coordinate response actions with on-site personnel and local resources.
• Respond to incidents and critical situations in a calm and efficient manner.
• Gather key details, communicate updates, and document all actions taken.
• Maintain accurate security logs and reports, including incident details, key control records, and access activity.
• Assist with access control tasks such as verifying identification, issuing temporary badges, and directing visitors.
• Provide exceptional customer service to client personnel and visitors.

Why Louisville, Kentucky?

Louisville, Kentucky, offers a vibrant blend of Southern charm and modern amenities. Known for its rich history, friendly atmosphere, and affordable cost of living, Louisville is an excellent place to live and work. The city boasts a thriving arts and culture scene, delicious culinary experiences, and beautiful parks and green spaces. As a Security Officer in Louisville, you'll have the opportunity to contribute to the safety and security of this dynamic community.

Career Path

Allied Universal is committed to providing opportunities for career growth and development. As a Security Officer - Flex Dispatch Center, you can advance your career through various pathways. Some potential career paths include:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Site Manager: Manage all aspects of security services at a larger facility or complex.
• Account Manager: Develop and maintain relationships with clients, ensuring their security needs are met.
• Security Consultant: Provide expert advice and guidance on security best practices and risk management.

Salary & Benefits

Allied Universal offers a competitive salary and benefits package to our employees. The pay rate for the Security Officer - Flex Dispatch Center position in Louisville, Kentucky, is $21.00 per hour. In addition to competitive pay, we offer:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where every team member feels valued and respected. We are committed to creating a people-first culture built on teamwork and integrity. We believe in empowering our employees to reach their full potential and providing them with the support they need to succeed.

How to Apply

If you are interested in joining our team as a Security Officer - Flex Dispatch Center in Louisville, Kentucky, we encourage you to apply online through our career website. Please submit your resume and cover letter, highlighting your relevant skills and experience. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   You must be at least 18 years of age (21+ for armed roles), possess a high school diploma or equivalent, and pass a background investigation. Preferred qualifications include alarm panel experience, access control experience, computer proficiency, CPR certification, and customer service experience.

2. What are the typical working hours for this position?

   The job schedule for this position is Friday from 03:00 PM to 11:00 PM. However, as a Flex Officer, you may have the opportunity to pick up additional shifts based on availability.

3. What kind of training will I receive?

   Allied Universal provides paid training to all new Security Officers. The training covers various topics, including security procedures, customer service, incident response, and safety protocols.

4. What opportunities for advancement are available?

   Allied Universal offers numerous opportunities for career growth and advancement. You can advance to positions such as Security Supervisor, Site Manager, Account Manager, or Security Consultant.

5. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace. We are committed to creating a people-first culture built on teamwork and integrity.

6. What type of industries does Allied Universal serve in Louisville?

   We provide security services to a range of industries in Louisville, including Manufacturing & Industrial, Commercial Real Estate, Healthcare, and more.

7. What is the uniform requirement for Security Officers?

   Security Officers are required to wear a professional uniform, which is provided by Allied Universal. Specific uniform requirements may vary depending on the client site.

8. How does the Claim a Shift platform work?

   The Claim a Shift platform allows Flex Officers to view and claim available shifts based on their preferences and availability. This provides flexibility and the opportunity to earn more.

9. What is the employee discount program?

   Our Perks Program offers discounts on top brands and services, including travel, entertainment, dining, and retail.

10. What are the opportunities to work overtime?

    Overtime opportunities are often available depending on the needs of the client site and employee availability.