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Security Officer - Flex Dispatch Desk Careers at Allied Universal - Austin, Texas | Apply Now!

Allied Universal

Security Officer - Flex Dispatch Desk Careers at Allied Universal - Austin, Texas | Apply Now!

part-timePosted: Feb 5, 2026

Job Description

Security Officer - Flex Dispatch Desk in Austin, Texas at Allied Universal

Role Overview

Allied Universal is seeking a dedicated and vigilant Security Officer - Flex Dispatch Desk to join our team in Austin, Texas. In this role, you will be responsible for safeguarding clients in a dynamic and fast-paced tech environment. Your primary duties will involve coordinating security-related calls, monitoring cameras and alarm systems, dispatching officers to incidents, and providing exceptional customer service. As a key member of our security team, you will play a crucial role in maintaining a safe and secure environment for our clients and their employees.

A Day in the Life

Each day as a Security Officer - Flex Dispatch Desk will bring new challenges and opportunities to make a difference. Here’s what a typical day might look like:

  • Monitoring and Dispatching: You'll start your shift by reviewing the dispatch log and familiarizing yourself with any ongoing security concerns. Throughout the day, you will monitor alarm systems, camera feeds, and access control alerts, responding promptly to any incidents or requests for assistance.
  • Communication and Coordination: You'll serve as the primary point of contact for security-related calls, coordinating with on-site personnel, first responders, and other stakeholders to ensure a swift and effective response to any situation.
  • Documentation and Reporting: You'll maintain accurate logs of all incidents, shift activities, and communications, providing detailed reports to your supervisor and other relevant parties.
  • Customer Service: You'll interact with clients, employees, and visitors, providing assistance and ensuring a positive experience.
  • Patrolling and Observation: You'll conduct regular patrols of the business and perimeter, identifying and addressing any security vulnerabilities or safety hazards.

Why Austin, Texas?

Austin, Texas, is a vibrant and thriving city known for its booming tech industry, lively music scene, and outdoor recreational opportunities. As the state capital, Austin offers a unique blend of urban excitement and natural beauty, making it an attractive place to live and work. Allied Universal is proud to offer career opportunities in Austin, allowing you to contribute to the safety and security of this dynamic community.

Career Path

Allied Universal is committed to providing opportunities for career growth and advancement. As a Security Officer - Flex Dispatch Desk, you'll have access to a range of training and development programs to enhance your skills and knowledge. With dedication and hard work, you can advance to roles such as:

  • Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
  • Security Manager: Manage all aspects of security for a large facility or organization.
  • Operations Manager: Oversee multiple security sites and manage a team of supervisors and officers.
  • Regional Manager: Manage security operations across a geographic region.

Salary and Benefits

Allied Universal offers competitive compensation and benefits packages to our employees. The pay rate for this position is $27.50 per hour. In addition to competitive pay, we offer a range of benefits, including:

  • Medical, dental, and vision insurance
  • Paid time off (PTO) and vacation time
  • Life insurance
  • Disability insurance
  • Employee assistance program (EAP)
  • 401(k) retirement plan with company match
  • Tuition reimbursement
  • Opportunities for advancement
  • Employee referral program
  • Recognition programs

Culture at Allied Universal

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve. We believe in teamwork, integrity, and a people-first approach to everything we do.

How to Apply

If you are interested in joining our team as a Security Officer - Flex Dispatch Desk in Austin, Texas, we encourage you to apply online through our careers website. Simply search for the position and follow the instructions to submit your application. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

  1. What are the minimum requirements for this position?

    The minimum requirements include at least 2 years of security experience, 3+ years of combined law enforcement, military, and/or security experience or a college degree, and a high school diploma or equivalent.

  2. Is access control experience required?

    Access control and/or badge experience is preferred but not required.

  3. What skills are important for this role?

    Important skills include communication, customer service, problem-solving, and the ability to remain calm in stressful situations.

  4. What are the working hours for this position?

    The job schedule is Saturday from 10:00 PM to 06:00 AM.

  5. What opportunities for career growth are available?

    Allied Universal offers a range of career growth opportunities, including advancement to supervisory and management roles.

  6. What benefits are offered?

    Benefits include medical, dental, and vision insurance, paid time off, life insurance, disability insurance, and a 401(k) retirement plan.

  7. What is the company culture like?

    Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected.

  8. What is the dress code?

    The dress code typically involves a professional security uniform, which will be provided by Allied Universal.

  9. Will I receive training?

    Yes, Allied Universal provides paid training to all new employees to ensure they are prepared for their roles.

  10. What are the opportunities to claim additional shifts?

    Employees can use the exclusive technology platform to claim additional shifts to earn more.

Locations

  • Austin, Texas, United States

Salary

Estimated Salary Rangemedium confidence

39,312 - 65,520 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Security Operationsintermediate
  • Dispatchingintermediate
  • Incident Responseintermediate
  • Access Controlintermediate
  • Alarm Monitoringintermediate
  • Camera Surveillanceintermediate
  • Customer Serviceintermediate
  • Report Writingintermediate
  • Communication Skillsintermediate
  • Emergency Responseintermediate
  • Patrollingintermediate
  • Conflict Resolutionintermediate
  • Technology Proficiencyintermediate
  • Teamworkintermediate
  • Problem Solvingintermediate
  • Radio Communicationintermediate
  • Phone Communicationintermediate
  • Real-Time Trackingintermediate

Required Qualifications

  • 2+ years of security experience (experience)
  • 3+ years of combined law enforcement, military, and/or security experience or a college degree (experience)
  • Access control and/or badge experience (preferred) (experience)
  • Comfortable using a computer or tablet (preferred) (experience)
  • Customer service experience (preferred) (experience)
  • Must be at least 18 years of age for unarmed roles; 21+ years of age for armed roles (experience)
  • Possess a high school diploma or equivalent (experience)
  • Ability to pass a background investigation (experience)
  • Strong communication skills (experience)
  • Ability to remain calm in stressful situations (experience)
  • Excellent observation skills (experience)
  • Ability to follow instructions and procedures (experience)
  • Valid driver's license (if required for patrol duties) (experience)
  • Ability to work flexible hours, including nights and weekends (experience)
  • Physical ability to perform required duties, including standing, walking, and patrolling (experience)

Responsibilities

  • Provide customer service to clients at a technology and telecom location
  • Carry out security procedures
  • Enforce site-specific policies
  • Respond to emergency situations
  • Operate the dispatch function by monitoring alarms
  • Monitor cameras and access control alerts
  • Route calls for service
  • Coordinate responses with on-site personnel
  • Respond to incidents and critical situations in a calm and problem-solving manner
  • Document events and escalate notifications per post orders
  • Maintain accurate logs and reports, including incident details
  • Record shift activity, radio and phone communications
  • Monitor visitor and contractor activity as assigned
  • Conduct regular and random patrols around the business and perimeter
  • Verify doors, gates, and restricted areas
  • Note unusual activity and changing conditions

Benefits

  • general: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • general: Career Growth: Get paid training and access to career growth opportunities.
  • general: Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • general: Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
  • general: Medical, dental, and vision insurance
  • general: Paid time off (PTO) and vacation time
  • general: Life insurance
  • general: Disability insurance
  • general: Employee assistance program (EAP)
  • general: 401(k) retirement plan with company match
  • general: Tuition reimbursement
  • general: Opportunities for advancement
  • general: Employee referral program
  • general: Recognition programs
  • general: Flexible Spending Accounts (FSA)
  • general: Health Savings Accounts (HSA)
  • general: Wellness programs

Target Your Resume for "Security Officer - Flex Dispatch Desk Careers at Allied Universal - Austin, Texas | Apply Now!" , Allied Universal

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Check Your ATS Score for "Security Officer - Flex Dispatch Desk Careers at Allied Universal - Austin, Texas | Apply Now!" , Allied Universal

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Tags & Categories

securitydispatchcustomer serviceaustintexaspart-timeflexentry-leveltechtelecomSecurity OfficerDispatch DeskSecurity JobsAustin TexasAllied Universal CareersSecurity DispatcherAccess ControlAlarm MonitoringIncident ResponseCustomer ServicePatrollingTech Industry SecurityTelecom SecuritySecurity OperationsEmergency ResponseSecurity PatrolLoss PreventionSafety and SecurityHiring Security OfficersSecurity Careers AustinFlex DispatchPart-Time SecuritySecurity PersonnelSecurity GuardSurveillanceCCTV MonitoringSecuritySafetyLaw EnforcementFacility Services

Answer 10 quick questions to check your fit for Security Officer - Flex Dispatch Desk Careers at Allied Universal - Austin, Texas | Apply Now! @ Allied Universal.

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Allied Universal logo

Security Officer - Flex Dispatch Desk Careers at Allied Universal - Austin, Texas | Apply Now!

Allied Universal

Security Officer - Flex Dispatch Desk Careers at Allied Universal - Austin, Texas | Apply Now!

part-timePosted: Feb 5, 2026

Job Description

Security Officer - Flex Dispatch Desk in Austin, Texas at Allied Universal

Role Overview

Allied Universal is seeking a dedicated and vigilant Security Officer - Flex Dispatch Desk to join our team in Austin, Texas. In this role, you will be responsible for safeguarding clients in a dynamic and fast-paced tech environment. Your primary duties will involve coordinating security-related calls, monitoring cameras and alarm systems, dispatching officers to incidents, and providing exceptional customer service. As a key member of our security team, you will play a crucial role in maintaining a safe and secure environment for our clients and their employees.

A Day in the Life

Each day as a Security Officer - Flex Dispatch Desk will bring new challenges and opportunities to make a difference. Here’s what a typical day might look like:

  • Monitoring and Dispatching: You'll start your shift by reviewing the dispatch log and familiarizing yourself with any ongoing security concerns. Throughout the day, you will monitor alarm systems, camera feeds, and access control alerts, responding promptly to any incidents or requests for assistance.
  • Communication and Coordination: You'll serve as the primary point of contact for security-related calls, coordinating with on-site personnel, first responders, and other stakeholders to ensure a swift and effective response to any situation.
  • Documentation and Reporting: You'll maintain accurate logs of all incidents, shift activities, and communications, providing detailed reports to your supervisor and other relevant parties.
  • Customer Service: You'll interact with clients, employees, and visitors, providing assistance and ensuring a positive experience.
  • Patrolling and Observation: You'll conduct regular patrols of the business and perimeter, identifying and addressing any security vulnerabilities or safety hazards.

Why Austin, Texas?

Austin, Texas, is a vibrant and thriving city known for its booming tech industry, lively music scene, and outdoor recreational opportunities. As the state capital, Austin offers a unique blend of urban excitement and natural beauty, making it an attractive place to live and work. Allied Universal is proud to offer career opportunities in Austin, allowing you to contribute to the safety and security of this dynamic community.

Career Path

Allied Universal is committed to providing opportunities for career growth and advancement. As a Security Officer - Flex Dispatch Desk, you'll have access to a range of training and development programs to enhance your skills and knowledge. With dedication and hard work, you can advance to roles such as:

  • Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
  • Security Manager: Manage all aspects of security for a large facility or organization.
  • Operations Manager: Oversee multiple security sites and manage a team of supervisors and officers.
  • Regional Manager: Manage security operations across a geographic region.

Salary and Benefits

Allied Universal offers competitive compensation and benefits packages to our employees. The pay rate for this position is $27.50 per hour. In addition to competitive pay, we offer a range of benefits, including:

  • Medical, dental, and vision insurance
  • Paid time off (PTO) and vacation time
  • Life insurance
  • Disability insurance
  • Employee assistance program (EAP)
  • 401(k) retirement plan with company match
  • Tuition reimbursement
  • Opportunities for advancement
  • Employee referral program
  • Recognition programs

Culture at Allied Universal

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve. We believe in teamwork, integrity, and a people-first approach to everything we do.

How to Apply

If you are interested in joining our team as a Security Officer - Flex Dispatch Desk in Austin, Texas, we encourage you to apply online through our careers website. Simply search for the position and follow the instructions to submit your application. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

  1. What are the minimum requirements for this position?

    The minimum requirements include at least 2 years of security experience, 3+ years of combined law enforcement, military, and/or security experience or a college degree, and a high school diploma or equivalent.

  2. Is access control experience required?

    Access control and/or badge experience is preferred but not required.

  3. What skills are important for this role?

    Important skills include communication, customer service, problem-solving, and the ability to remain calm in stressful situations.

  4. What are the working hours for this position?

    The job schedule is Saturday from 10:00 PM to 06:00 AM.

  5. What opportunities for career growth are available?

    Allied Universal offers a range of career growth opportunities, including advancement to supervisory and management roles.

  6. What benefits are offered?

    Benefits include medical, dental, and vision insurance, paid time off, life insurance, disability insurance, and a 401(k) retirement plan.

  7. What is the company culture like?

    Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected.

  8. What is the dress code?

    The dress code typically involves a professional security uniform, which will be provided by Allied Universal.

  9. Will I receive training?

    Yes, Allied Universal provides paid training to all new employees to ensure they are prepared for their roles.

  10. What are the opportunities to claim additional shifts?

    Employees can use the exclusive technology platform to claim additional shifts to earn more.

Locations

  • Austin, Texas, United States

Salary

Estimated Salary Rangemedium confidence

39,312 - 65,520 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Security Operationsintermediate
  • Dispatchingintermediate
  • Incident Responseintermediate
  • Access Controlintermediate
  • Alarm Monitoringintermediate
  • Camera Surveillanceintermediate
  • Customer Serviceintermediate
  • Report Writingintermediate
  • Communication Skillsintermediate
  • Emergency Responseintermediate
  • Patrollingintermediate
  • Conflict Resolutionintermediate
  • Technology Proficiencyintermediate
  • Teamworkintermediate
  • Problem Solvingintermediate
  • Radio Communicationintermediate
  • Phone Communicationintermediate
  • Real-Time Trackingintermediate

Required Qualifications

  • 2+ years of security experience (experience)
  • 3+ years of combined law enforcement, military, and/or security experience or a college degree (experience)
  • Access control and/or badge experience (preferred) (experience)
  • Comfortable using a computer or tablet (preferred) (experience)
  • Customer service experience (preferred) (experience)
  • Must be at least 18 years of age for unarmed roles; 21+ years of age for armed roles (experience)
  • Possess a high school diploma or equivalent (experience)
  • Ability to pass a background investigation (experience)
  • Strong communication skills (experience)
  • Ability to remain calm in stressful situations (experience)
  • Excellent observation skills (experience)
  • Ability to follow instructions and procedures (experience)
  • Valid driver's license (if required for patrol duties) (experience)
  • Ability to work flexible hours, including nights and weekends (experience)
  • Physical ability to perform required duties, including standing, walking, and patrolling (experience)

Responsibilities

  • Provide customer service to clients at a technology and telecom location
  • Carry out security procedures
  • Enforce site-specific policies
  • Respond to emergency situations
  • Operate the dispatch function by monitoring alarms
  • Monitor cameras and access control alerts
  • Route calls for service
  • Coordinate responses with on-site personnel
  • Respond to incidents and critical situations in a calm and problem-solving manner
  • Document events and escalate notifications per post orders
  • Maintain accurate logs and reports, including incident details
  • Record shift activity, radio and phone communications
  • Monitor visitor and contractor activity as assigned
  • Conduct regular and random patrols around the business and perimeter
  • Verify doors, gates, and restricted areas
  • Note unusual activity and changing conditions

Benefits

  • general: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • general: Career Growth: Get paid training and access to career growth opportunities.
  • general: Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • general: Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
  • general: Medical, dental, and vision insurance
  • general: Paid time off (PTO) and vacation time
  • general: Life insurance
  • general: Disability insurance
  • general: Employee assistance program (EAP)
  • general: 401(k) retirement plan with company match
  • general: Tuition reimbursement
  • general: Opportunities for advancement
  • general: Employee referral program
  • general: Recognition programs
  • general: Flexible Spending Accounts (FSA)
  • general: Health Savings Accounts (HSA)
  • general: Wellness programs

Target Your Resume for "Security Officer - Flex Dispatch Desk Careers at Allied Universal - Austin, Texas | Apply Now!" , Allied Universal

Get personalized recommendations to optimize your resume specifically for Security Officer - Flex Dispatch Desk Careers at Allied Universal - Austin, Texas | Apply Now!. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Security Officer - Flex Dispatch Desk Careers at Allied Universal - Austin, Texas | Apply Now!" , Allied Universal

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

securitydispatchcustomer serviceaustintexaspart-timeflexentry-leveltechtelecomSecurity OfficerDispatch DeskSecurity JobsAustin TexasAllied Universal CareersSecurity DispatcherAccess ControlAlarm MonitoringIncident ResponseCustomer ServicePatrollingTech Industry SecurityTelecom SecuritySecurity OperationsEmergency ResponseSecurity PatrolLoss PreventionSafety and SecurityHiring Security OfficersSecurity Careers AustinFlex DispatchPart-Time SecuritySecurity PersonnelSecurity GuardSurveillanceCCTV MonitoringSecuritySafetyLaw EnforcementFacility Services

Answer 10 quick questions to check your fit for Security Officer - Flex Dispatch Desk Careers at Allied Universal - Austin, Texas | Apply Now! @ Allied Universal.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.