Security Officer - Flex Lobby Desk in O Fallon, Missouri

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and customer-focused Security Officer - Flex Lobby Desk to join our team in O Fallon, Missouri. In this role, you will be the first point of contact for employees, visitors, and vendors at a utilities location, ensuring a safe and secure environment.

Role Overview

As a Security Officer - Flex Lobby Desk, you will play a crucial role in maintaining the security and safety of the premises. Your responsibilities will include:

• Providing exceptional customer service to all visitors, employees, and contractors.
• Controlling access by verifying identification and issuing visitor credentials.
• Monitoring cameras, alarm panels, and communication systems.
• Responding to incidents and critical situations in a calm and effective manner.
• Completing accurate reports and documentation.

This is a Flex Part-Time position, offering you the flexibility to build a schedule that works for you. You can also explore new roles using our Claim a Shift platform.

A Day in the Life

Here's what a typical day might look like for a Security Officer - Flex Lobby Desk:

• Start of Shift: Review the shift log, receive updates from the previous officer, and inspect the front desk area.
• Visitor Management: Greet visitors, verify their identification, issue visitor badges, and direct them to the appropriate areas.
• Access Control: Monitor employee access, ensuring only authorized personnel enter restricted areas.
• Surveillance: Monitor cameras and alarm systems for any suspicious activity.
• Incident Response: Respond to alarms, investigate incidents, and contact the appropriate authorities if necessary.
• Report Writing: Document all activities and incidents in detailed reports.
• Customer Service: Provide assistance and information to visitors and employees.
• End of Shift: Prepare a shift log, provide updates to the incoming officer, and secure the front desk area.

Why O Fallon, Missouri?

O Fallon, Missouri, is a vibrant and growing city known for its high quality of life. It offers a safe and family-friendly environment with excellent schools, parks, and recreational opportunities. O Fallon is also conveniently located near St. Louis, providing access to a wide range of cultural and entertainment attractions.

Working in O Fallon provides a stable and rewarding career path, with opportunities for growth and advancement within Allied Universal.

Career Path

Allied Universal is committed to providing its employees with opportunities for career growth. As a Security Officer - Flex Lobby Desk, you can advance your career by:

• Taking advantage of paid training programs: Enhance your skills and knowledge in security-related topics.
• Seeking promotions to supervisory roles: Demonstrate your leadership potential and advance to positions such as Security Supervisor or Site Supervisor.
• Exploring different roles within the company: Allied Universal offers a variety of career paths in security management, operations, and administration.

Salary and Benefits

The pay rate for this position is $16.70 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Health insurance options (medical, dental, vision)
• Paid time off
• Life insurance
• Disability insurance
• 401(k) with company match

Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values include:

• Integrity
• Teamwork
• Customer Focus
• Innovation
• Accountability

How to Apply

If you are a motivated and customer-focused individual with a passion for security, we encourage you to apply for the Security Officer - Flex Lobby Desk position in O Fallon, Missouri. To apply, please visit our website at aus.com/careers.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   You must be at least 18 years of age (21+ for armed roles), possess a high school diploma or equivalent, and pass a background investigation and drug screen.

2. What are the essential skills for this role?

   Excellent customer service, communication, and observation skills are essential. You should also be able to respond to incidents calmly and effectively.

3. What is the job schedule?

   The job schedule is Fridays and Saturdays from 10:00 PM to 06:00 AM.

4. What are the opportunities for career growth?

   Allied Universal offers various opportunities for career growth, including paid training programs and promotions to supervisory roles.

5. What benefits are offered?

   We offer a comprehensive benefits package, including health insurance, paid time off, life insurance, disability insurance, and a 401(k) with company match.

6. What is the work environment like?

   Allied Universal provides a dynamic, welcoming, and collaborative workplace.

7. What is the dress code?

   The dress code is typically a professional security uniform, which will be provided by Allied Universal.

8. What kind of training will I receive?

   You will receive comprehensive training on security procedures, access control, incident response, and customer service.

9. What is the company's policy on diversity and inclusion?

   Allied Universal is committed to creating a diverse and inclusive workplace where all employees are valued and respected.

10. How do I contact HR with questions?

    You can contact HR through the Allied Universal website or by calling the HR department directly.