Security Officer - Flex Rover in Hollywood, Florida: A Comprehensive Overview

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and flexible Security Officer - Flex Rover to join our team in Hollywood, Florida. This position offers a rewarding career with a sense of purpose, allowing you to contribute to a dynamic and collaborative workplace that positively impacts the communities and customers we serve. As a Flex Part-Time Security Officer, you will have the opportunity to build a schedule that works for you and explore new roles using our Claim a Shift platform. This role is ideal for individuals seeking flexibility, career growth, and the chance to make a difference.

A Day in the Life

As a Security Officer - Flex Rover, your day will be varied and engaging, primarily focused on serving and safeguarding clients in diverse industries, including healthcare. You will monitor and patrol assigned areas, complete routine rounds, and maintain high visibility to deter security-related incidents. Your responsibilities will include:

• Customer Service: Providing excellent customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities.
• Incident Response: Responding to incidents and critical situations, such as medical emergencies, disruptive persons, and fire alarms, in a calm and problem-solving manner, notifying appropriate personnel as needed.
• Patrol: Conducting regular and random patrols throughout buildings, parking areas, and the perimeter, noting unusual activity, unsecured doors, and hazards, and reporting concerns through approved channels.
• Access Control: Supporting access control by monitoring entrances, assisting with visitor processing, and directing foot traffic in accordance with site-specific requirements.
• Documentation: Completing required documentation such as incident reports, daily activity logs, and shift handoffs, and communicating relevant information to on-site leadership and/or dispatch.

Why Hollywood, Florida?

Hollywood, Florida, is a vibrant and growing city located in Broward County, offering a blend of beautiful beaches, cultural attractions, and a thriving business environment. Working as a Security Officer in Hollywood provides opportunities to:

• Enjoy a high quality of life: Hollywood boasts a warm climate, diverse community, and numerous recreational activities, making it an attractive place to live and work.
• Access diverse industries: The city's diverse economy offers opportunities to work in various industries, including healthcare, hospitality, and retail.
• Advance your career: Hollywood's growing job market and Allied Universal's commitment to employee development provide ample opportunities for career advancement.
• Contribute to the community: By ensuring the safety and security of businesses and residents, you will play a vital role in maintaining a safe and thriving community.

Career Path

Allied Universal is committed to providing career growth opportunities for its employees. The Security Officer - Flex Rover position can be a stepping stone to various roles within the company, such as:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Account Manager: Manage client relationships and ensure client satisfaction.
• Operations Manager: Manage security operations across multiple sites.
• Training Specialist: Develop and deliver training programs for security officers.

Salary and Benefits

The pay rate for the Security Officer - Flex Rover position in Hollywood, Florida, is $17.13 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Comprehensive healthcare plans: Including medical, dental, and vision coverage.
• Paid time off and vacation: To ensure a healthy work-life balance.
• Employee assistance programs: Providing confidential support and resources for employees and their families.
• Wellness programs: To promote employee health and well-being.
• Life insurance: To protect your family in the event of your passing.
• Disability insurance: To provide income replacement if you become disabled.
• Employee referral bonus programs: To reward employees for referring qualified candidates.
• Tuition reimbursement opportunities: To support employee education and development.

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected. Our culture is built on the following principles:

• Integrity: We act with honesty and integrity in all that we do.
• Teamwork: We work together to achieve common goals.
• Customer Focus: We are committed to providing excellent customer service.
• Innovation: We embrace new ideas and technologies to improve our services.
• Diversity and Inclusion: We value diversity and create an inclusive environment where everyone can thrive.

How to Apply

If you are a motivated and reliable individual with a passion for security and customer service, we encourage you to apply for the Security Officer - Flex Rover position in Hollywood, Florida. To apply, please visit our career website at aus.com/careers and search for job openings in Hollywood, Florida. Follow the instructions to submit your application online. Please have your resume and cover letter ready to upload.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   The minimum requirements include 1+ years of security-related experience, customer service experience (preferred), being 21+ years of age for armed roles, possessing a high school diploma or equivalent, and passing a background investigation.

2. What does the job schedule look like?

   The current job schedule is Saturday from 03:00 PM to 11:00 PM. However, as a Flex Rover, you may have the opportunity to claim additional shifts through our Smart Tools platform.

3. What type of training will I receive?

   Allied Universal provides paid training to equip you with the knowledge and skills necessary to perform your duties effectively. This includes training on security procedures, customer service, incident response, and site-specific requirements.

4. What opportunities are there for career advancement?

   Allied Universal is committed to promoting from within and offers various career advancement opportunities, such as Security Supervisor, Account Manager, Operations Manager, and Training Specialist.

5. What is the work environment like?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected. We prioritize teamwork, customer service, and innovation.

6. What is the dress code for this position?

   Security officers are typically required to wear a professional uniform, which will be provided by Allied Universal. Specific uniform requirements may vary depending on the client site.

7. What types of incidents might I respond to?

   As a Security Officer, you may respond to various incidents, including medical emergencies, disruptive persons, fire alarms, security breaches, and other security-related situations.

8. How does the Claim a Shift platform work?

   The Claim a Shift platform allows you to view and claim additional shifts that are available based on your qualifications and availability. This provides you with the flexibility to earn more and explore new roles within the company.

9. What is Allied Universal's policy on background checks?

   As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

10. Is prior security experience required?

    While 1+ years of security-related experience is preferred, we also value customer service experience and a strong work ethic. If you have a passion for security and a desire to learn, we encourage you to apply.