Role Overview: Security Officer - Flex Welcome Desk in Lakeland, Florida

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Officer - Flex Welcome Desk to join our team in Lakeland, Florida. This is an exciting opportunity to contribute to a dynamic and welcoming workplace, where you'll play a vital role in ensuring the safety and security of our clients and their premises. As a Flex Part-Time Security Officer, you'll have the flexibility to create a schedule that suits your needs while exploring various roles through our innovative Claim a Shift platform. Join us at a busy logistics and distribution location, where you'll be the first point of contact, providing exceptional customer service and maintaining a secure environment.

A Day in the Life of a Security Officer - Flex Welcome Desk

As a Security Officer - Flex Welcome Desk, your day will be filled with diverse responsibilities, all centered around ensuring the safety and security of the facility and its occupants. You'll be stationed at the front desk, serving as the welcoming face of the company. Your primary tasks will include:

• Customer Service: Greeting and assisting visitors, drivers, and employees with a friendly and professional demeanor. Providing directions, answering questions, and ensuring a positive experience for everyone who enters the premises.
• Access Control: Managing access to the facility by verifying identification, issuing visitor credentials, and maintaining accurate sign-in/sign-out logs. You'll ensure that only authorized personnel are granted access.
• Monitoring Security Systems: Continuously monitoring CCTV cameras, alarms, and access control systems to detect any unusual activity or security breaches. Promptly reporting any suspicious incidents to the appropriate personnel.
• Incident Response: Responding to incidents and critical situations in a calm and problem-solving manner. This may involve notifying site contacts, emergency responders, or other relevant authorities.
• Report Writing and Documentation: Completing detailed shift reports, documenting visitor activity, deliveries, incidents, and any other security-related events. Maintaining accurate and up-to-date records is crucial for effective security management.

Why Lakeland, Florida?

Lakeland, Florida, offers a blend of small-town charm and big-city amenities, making it an attractive place to live and work. Located in the heart of Central Florida, Lakeland boasts a thriving economy, a diverse community, and a high quality of life. Here are some reasons why Lakeland is a great place to pursue your career as a Security Officer:

• Growing Economy: Lakeland has a robust economy with strong industries in logistics, distribution, healthcare, and manufacturing. This provides ample job opportunities and career advancement potential.
• Affordable Living: Compared to other major cities in Florida, Lakeland offers a lower cost of living, making it easier to manage your finances and enjoy a comfortable lifestyle.
• Beautiful Scenery: Lakeland is known for its stunning lakes, parks, and natural beauty. You can enjoy outdoor activities such as fishing, boating, hiking, and biking in your free time.
• Convenient Location: Lakeland is strategically located near major attractions such as Walt Disney World, Universal Studios, and Busch Gardens. You can easily take weekend trips and explore the exciting entertainment options in the area.
• Community Spirit: Lakeland has a strong sense of community, with numerous local events, festivals, and organizations that bring people together. You'll find a welcoming and supportive environment where you can connect with others and build lasting relationships.

Career Path at Allied Universal

Allied Universal is committed to providing its employees with ample opportunities for career growth and development. As a Security Officer - Flex Welcome Desk, you'll have access to various training programs and resources to enhance your skills and advance your career. Here are some potential career paths you can pursue within Allied Universal:

• Security Supervisor: Oversee a team of security officers and ensure the smooth operation of security services at a specific site.
• Security Manager: Manage all security-related activities at a larger facility or multiple locations. Develop and implement security plans, policies, and procedures.
• Operations Manager: Oversee the overall operations of a security branch, including staffing, training, and client relations.
• Regional Manager: Manage multiple branches within a specific geographic region. Responsible for achieving operational and financial goals.
• Corporate Leadership: Opportunities to advance into corporate leadership roles in areas such as security management, risk management, or human resources.

Salary and Benefits

Allied Universal offers a competitive salary and benefits package to its employees. The pay rate for the Security Officer - Flex Welcome Desk position in Lakeland, Florida, is $14.90 per hour. In addition to competitive pay, Allied Universal provides a comprehensive benefits package that includes:

• Health Insurance: Medical, dental, and vision coverage to protect your health and well-being.
• Retirement Savings Plan: 401(k) plan with company match to help you save for your future.
• Paid Time Off: Vacation, sick leave, and holidays to allow you to rest and recharge.
• Employee Assistance Program: Confidential counseling and support services to help you manage personal and work-related challenges.
• Tuition Reimbursement: Financial assistance to help you pursue further education and enhance your skills.
• Perks Program: Discounts on various products and services, including travel, entertainment, and retail.

Culture at Allied Universal

At Allied Universal, we foster a culture of teamwork, respect, and opportunity. We believe in creating a positive and supportive work environment where employees can thrive and reach their full potential. Our core values include:

• Integrity: We conduct our business with honesty, transparency, and ethical behavior.
• Customer Focus: We are dedicated to providing exceptional service and building strong relationships with our clients.
• Teamwork: We work together collaboratively to achieve common goals and support each other's success.
• Innovation: We embrace new ideas and technologies to improve our services and create a better experience for our employees and clients.
• Opportunity: We provide our employees with opportunities for growth, development, and advancement within the company.

How to Apply

If you are a motivated and dedicated individual seeking a rewarding career as a Security Officer - Flex Welcome Desk in Lakeland, Florida, we encourage you to apply! To apply for this position, please visit our website at aus.com/careers and search for the Security Officer - Flex Welcome Desk position in Lakeland, Florida. Follow the instructions to submit your application online.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   The minimum requirements include 1+ years of security experience, a high school diploma or equivalent, and the ability to pass a background investigation and drug screen (where permitted by law).

2. Is a guard card/license required?

   A guard card/license is preferred but not always required. Allied Universal will provide training to obtain a guard card/license if necessary.

3. What is the work schedule for this position?

   This is a Flex Part-Time position with a schedule of Fridays from 03:00 PM to 11:00 PM. Additional shifts may be available through our Claim a Shift platform.

4. What are the opportunities for career advancement at Allied Universal?

   Allied Universal offers numerous opportunities for career advancement, including positions such as Security Supervisor, Security Manager, Operations Manager, and Regional Manager.

5. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, employee assistance program, and tuition reimbursement.

6. What is the company culture like at Allied Universal?

   Allied Universal fosters a culture of teamwork, respect, and opportunity. We believe in creating a positive and supportive work environment where employees can thrive and reach their full potential.

7. How do I apply for this position?

   To apply for this position, please visit our website at aus.com/careers and search for the Security Officer - Flex Welcome Desk position in Lakeland, Florida. Follow the instructions to submit your application online.

8. What kind of training is provided?

   Allied Universal provides paid training programs to ensure our security officers are well-prepared to perform their duties effectively and professionally.

9. What is the Claim a Shift platform?

   The Claim a Shift platform is an exclusive technology that allows our Flex Part-Time Security Officers to view and claim additional shifts to earn more and explore new roles.

10. Is Allied Universal an equal opportunity employer?

    Yes, Allied Universal is an equal opportunity employer committed to diversity and inclusion in the workplace. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.