Security Officer - Front Desk Agent in Torrington, Connecticut at Allied Universal

Role Overview

Allied Universal is seeking a dedicated and professional Security Officer - Front Desk Agent to join our team in Torrington, Connecticut. As a Front Desk Agent, you will be the first point of contact for visitors, employees, and vendors, playing a crucial role in maintaining a safe and secure environment. This part-time position offers a competitive hourly rate of $17.69 and provides an excellent opportunity to grow your career with North America's leading security and facility services company.

In this role, you will be responsible for providing exceptional customer service, controlling access to the facility, monitoring activity, and responding to incidents. Your professionalism, attention to detail, and ability to handle critical situations calmly will be essential to your success. You will be part of a team that values integrity, teamwork, and a commitment to putting people first.

A Day in the Life

Here's a glimpse into what a typical day might look like as a Security Officer - Front Desk Agent:

• 3:00 PM: Arrive at the facility and receive a briefing from the outgoing officer, reviewing any incidents or updates from the previous shift.
• 3:15 PM: Begin monitoring the lobby and entry areas, ensuring only authorized personnel gain access. Verify identification, issue visitor credentials, and maintain accurate logs.
• 4:00 PM: Respond to inquiries from visitors and employees, providing directions and assistance as needed. Maintain a professional and courteous demeanor at all times.
• 5:00 PM: Observe unusual activity and deter potential security-related incidents through your presence and awareness. Enforce security policies and procedures consistently.
• 6:00 PM: Respond to a minor incident, such as a medical emergency, by providing first aid and contacting the appropriate emergency services. Document the incident thoroughly.
• 7:00 PM: Conduct regular security checks of the facility, ensuring all doors and windows are secure. Report any maintenance issues or safety hazards.
• 8:00 PM: Prepare a detailed shift log, summarizing all activities and incidents that occurred during your shift. Provide a briefing to the incoming officer.

Why Torrington, Connecticut?

Torrington, Connecticut, offers a unique blend of small-town charm and urban amenities. Located in the heart of Litchfield County, Torrington boasts a rich history, vibrant arts scene, and stunning natural beauty. The city is home to numerous parks, museums, and cultural attractions, providing ample opportunities for recreation and entertainment.

Torrington is also a safe and family-friendly community, with excellent schools and a low crime rate. The cost of living is relatively affordable, making it an attractive place to live and work. With its convenient access to major highways, Torrington offers easy commutes to other cities in Connecticut and neighboring states.

Career Path at Allied Universal

Allied Universal is committed to providing employees with opportunities for career growth and development. As a Security Officer - Front Desk Agent, you can advance your career through various pathways, including:

• Security Supervisor: Oversee a team of security officers and ensure the smooth operation of security services at a specific site.
• Account Manager: Manage client relationships and ensure client satisfaction with Allied Universal's security services.
• Operations Manager: Oversee the operations of multiple security sites and manage a team of security supervisors.
• Training Instructor: Develop and deliver training programs for security officers.
• Corporate Security Positions: Opportunities in risk management, security consulting, and other specialized areas.

Allied Universal also offers a variety of training and development programs to help you enhance your skills and advance your career. These programs include:

• Allied Universal Academy: Online and in-person training courses on a wide range of security topics.
• Leadership Development Programs: Programs designed to develop leadership skills and prepare employees for management roles.
• Tuition Reimbursement: Financial assistance for employees pursuing higher education.

Salary and Benefits

The hourly pay rate for this position is $17.69. While the exact salary range can vary based on experience and qualifications, a general estimate for a Security Officer in Torrington, Connecticut is $33,000 to $42,000 annually.

In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Culture at Allied Universal

Allied Universal is committed to creating a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We believe in fostering a culture of integrity, teamwork, and a commitment to putting people first. We are proud to be an equal opportunity employer and encourage diversity in our workforce.

At Allied Universal, you will be part of a team that is dedicated to making a positive impact on the communities and customers we serve. We believe that our employees are our greatest asset and we are committed to providing them with the resources and support they need to succeed.

How to Apply

If you are interested in joining the Allied Universal team as a Security Officer - Front Desk Agent in Torrington, Connecticut, we encourage you to apply online through our careers website. To apply, please follow these steps:

1. Visit the Allied Universal careers website.
2. Search for the Security Officer - Front Desk Agent position in Torrington, Connecticut.
3. Click on the "Apply Now" button.
4. Create an account or log in to your existing account.
5. Complete the online application form, providing all required information.
6. Attach your resume and cover letter.
7. Submit your application.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   Minimum requirements include being comfortable using a computer or tablet, having a high school diploma or equivalent, being at least 18 years of age for unarmed roles, and passing a background investigation.

2. Is prior security experience required?

   Prior security experience is preferred but not always required. We provide comprehensive training to all new hires.

3. What are the working hours for this position?

   This is a part-time position with the following schedule: Monday 3:00 PM - 8:00 PM, Tuesday 3:00 PM - 8:00 PM, Friday 3:00 PM - 8:00 PM.

4. What is the dress code for this position?

   Security officers are required to wear a professional uniform, which is provided by Allied Universal.

5. What kind of training will I receive?

   All new hires receive comprehensive training, including classroom instruction, on-the-job training, and online courses.

6. What opportunities are there for advancement?

   Allied Universal offers numerous opportunities for advancement, including positions such as Security Supervisor, Account Manager, and Operations Manager.

7. What is the company culture like?

   Allied Universal is committed to creating a dynamic, welcoming, and collaborative workplace where employees feel valued and respected.

8. What benefits are offered?

   We offer access to Smart Tools, paid training, career growth opportunities, retirement savings plan participation, and discounts on top brands and services through our Perks Program.

9. How do I apply for this position?

   You can apply online through the Allied Universal careers website.

10. What is the background check process?

    As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.