Security Officer - Front Desk in Jacksonville, Florida: A Rewarding Career with Allied Universal

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and professional Security Officer - Front Desk to join our team in Jacksonville, Florida. In this role, you will be the first point of contact for clients, visitors, and employees at a busy transportation facility, ensuring a safe and welcoming environment. You will play a vital role in maintaining security protocols, managing access control, and providing exceptional customer service.

As a Security Officer - Front Desk, you will be responsible for monitoring security systems, responding to incidents, and completing detailed reports. Your ability to remain calm under pressure, communicate effectively, and follow established procedures will be critical to your success. You will work closely with site teams and management to identify and address security concerns, contributing to a smooth and organized operation.

A Day in the Life

Your day as a Security Officer - Front Desk will be dynamic and varied, requiring a blend of vigilance, communication, and problem-solving skills. Here's a glimpse into your daily routine:

• Welcoming and Assisting: Greet clients, visitors, and employees with a friendly and professional demeanor, providing directions and assistance as needed.
• Access Control: Verify identification, issue visitor credentials, and maintain accurate sign-in and sign-out logs to ensure only authorized personnel enter the facility.
• Security Monitoring: Monitor cameras, alarms, and other security-related systems, promptly reporting any irregular activity or potential threats.
• Incident Response: Respond to incidents and critical situations in a calm and efficient manner, contacting on-site management and/or emergency services as required.
• Documentation and Reporting: Complete detailed incident reports, daily activity logs, and pass-down notes, ensuring accurate and comprehensive documentation of all security-related activities.
• Customer Service: Provide exceptional customer service by addressing inquiries, resolving complaints, and maintaining a professional and helpful attitude at all times.

Why Jacksonville, Florida?

Jacksonville, Florida, offers a vibrant and growing community with a high quality of life. Known for its beautiful beaches, thriving arts and culture scene, and diverse economy, Jacksonville provides a welcoming environment for both personal and professional growth. The city's strong job market and affordable cost of living make it an attractive destination for individuals seeking career opportunities and a balanced lifestyle.

Allied Universal is proud to be a part of the Jacksonville community, providing essential security services to a wide range of industries. By joining our team in Jacksonville, you will have the opportunity to contribute to the safety and security of the community while advancing your career with a leading security provider.

Career Path

Allied Universal is committed to providing opportunities for career advancement and professional development. As a Security Officer - Front Desk, you will have access to comprehensive training programs and resources to enhance your skills and knowledge. With dedication and hard work, you can advance to positions such as:

• Security Supervisor: Oversee a team of security officers, ensuring compliance with security protocols and providing guidance and support.
• Site Supervisor: Manage security operations at a specific client site, coordinating security personnel and ensuring client satisfaction.
• Account Manager: Develop and maintain relationships with clients, identifying their security needs and providing customized solutions.
• Operations Manager: Oversee security operations for a region or district, managing personnel, resources, and client relationships.

Salary & Benefits

Allied Universal offers a competitive salary and benefits package to attract and retain top talent. The pay rate for this Security Officer - Front Desk position is $17.48 per hour. In addition to competitive pay, you will have access to a comprehensive benefits package that includes:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and empowered. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values of agility, reliability, innovation, and integrity guide our actions and decisions, ensuring we always strive for excellence.

We believe in investing in our employees and providing them with the resources and support they need to succeed. We offer comprehensive training programs, mentorship opportunities, and career development resources to help our employees reach their full potential.

How to Apply

If you are a motivated and professional individual seeking a rewarding career in security, we encourage you to apply for the Security Officer - Front Desk position in Jacksonville, Florida. To apply, please visit our website at [Allied Universal Career Page Link] and submit your application online. We look forward to reviewing your qualifications and considering you for this exciting opportunity.

FAQ

1. What are the minimum requirements for this position?

   The minimum requirements include 3+ years' combined law enforcement/military/security experience OR a college degree, graduation from a Law Enforcement or Military Police Training Program or Equivalent, a Corrections Officer License, comfort using a computer or tablet, customer service experience, being at least 18 years of age for unarmed roles (21+ for armed roles), a high school diploma or equivalent, and the ability to pass a background investigation.

2. What are the typical work hours for this position?

   The typical work hours for this position are Monday through Friday, from 02:00 PM to 10:00 PM.

3. What kind of training will I receive?

   Allied Universal provides comprehensive paid training to all new employees, covering topics such as security protocols, customer service, incident response, and report writing. You will also receive site-specific training to ensure you are fully prepared to perform your duties.

4. What opportunities are there for career advancement?

   Allied Universal is committed to providing opportunities for career advancement. With dedication and hard work, you can advance to positions such as Security Supervisor, Site Supervisor, Account Manager, and Operations Manager.

5. What benefits are offered by Allied Universal?

   Allied Universal offers a comprehensive benefits package, including access to a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance. You will also have access to our Perks Program, which provides discounts on top brands and services.

6. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and empowered. We are committed to creating a culture that positively impacts the communities and customers we serve.

7. How do I apply for this position?

   To apply for the Security Officer - Front Desk position in Jacksonville, Florida, please visit our website at [Allied Universal Career Page Link] and submit your application online.

8. What is the dress code for this position?

   The dress code for this position is typically a professional security uniform, which will be provided by Allied Universal. Specific details about the uniform will be provided during the onboarding process.

9. What kind of technology will I be using in this role?

   As a Security Officer - Front Desk, you will be using various technologies, including security cameras, alarm systems, access control systems, and computer or tablet devices for documentation and reporting.

10. Is this a full-time position?

    Yes, this is a full-time position.