Security Officer - Front Desk in Middletown, NY

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Officer - Front Desk to join our team in Middletown, New York. As a Front Desk Officer, you will be the first point of contact for visitors, employees, and contractors at a busy manufacturing location, playing a crucial role in maintaining a safe and secure environment.

This part-time position offers a competitive pay rate of $19.00 - $20.00 per hour and a consistent schedule, including Wednesday nights and Saturday afternoons/evenings. You'll have access to smart tools to claim additional shifts, paid training, career growth opportunities, and financial benefits such as a retirement savings plan and exclusive perks.

A Day in the Life of a Security Officer - Front Desk

Here's a glimpse into what your day might look like:

• Visitor Management: Greet visitors, verify their identification, and issue temporary badges while maintaining a professional and welcoming atmosphere.
• Access Control: Monitor access points, ensuring only authorized personnel enter the facility.
• Communication: Answer phone calls, direct them to the appropriate personnel, and communicate effectively with employees, contractors, and site management.
• Security Monitoring: Monitor security-related systems such as CCTV cameras and alarm panels, responding to alarms and reporting any suspicious activity.
• Incident Response: Respond to incidents and critical situations in a calm and problem-solving manner, completing incident reports and maintaining accurate logs.
• Customer Service: Provide excellent customer service to all individuals entering the facility, addressing their inquiries and resolving any issues.

Why Middletown, New York?

Middletown, New York, offers a blend of small-town charm and access to urban amenities. Located in the heart of Orange County, Middletown boasts a rich history, a vibrant downtown area, and beautiful natural surroundings. Living and working in Middletown provides a balanced lifestyle with a lower cost of living compared to larger cities like New York City, which is still within easy reach for weekend trips. The area also offers a variety of recreational activities, including hiking, biking, and exploring local parks and historical sites.

Career Path at Allied Universal

Allied Universal is committed to providing its employees with opportunities for career advancement. As a Security Officer - Front Desk, you can progress to various roles within the company, such as:

• Security Supervisor: Oversee a team of security officers, ensuring they are performing their duties effectively and efficiently.
• Site Supervisor: Manage security operations at a specific client site, acting as the primary point of contact for the client.
• Account Manager: Develop and maintain relationships with clients, ensuring their security needs are met.
• Operations Manager: Oversee security operations for a region or territory, managing multiple client sites and security teams.

Allied Universal provides extensive training and development programs to help employees acquire the skills and knowledge necessary to advance their careers.

Salary and Benefits

The Security Officer - Front Desk position in Middletown, NY, offers a competitive pay rate of $19.00 - $20.00 per hour.

In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Retirement savings plan
• Exclusive discounts on top brands and services through the Perks Program
• Employee assistance program (EAP)
• Medical, dental, and vision insurance (for eligible employees)
• Life insurance (for eligible employees)
• Disability insurance (for eligible employees)
• Paid time off (PTO) (for eligible employees)

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace. We are committed to creating a culture that positively impacts the communities and customers we serve. We value teamwork, integrity, and a strong work ethic.

Our employees are our greatest asset, and we are dedicated to providing them with the support and resources they need to succeed. We believe in promoting from within and providing opportunities for career growth.

How to Apply

If you are a motivated and dedicated individual with a passion for security and customer service, we encourage you to apply for the Security Officer - Front Desk position in Middletown, NY. To apply, please visit our careers website at aus.com/careers and search for the Security Officer - Front Desk position in Middletown, NY.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   You must be at least 18 years of age (unarmed) or 21 years of age (armed, if applicable), possess a high school diploma or equivalent, and pass a background check.

2. Is a Guard Card/License required?

   A Guard Card/License is preferred but not always required. We encourage you to apply even if you do not have a Guard Card, as we may be able to provide training and assistance in obtaining one.

3. What are the working hours for this position?

   This is a part-time position with a schedule that includes Wednesday nights (9:30 PM - 6:00 AM) and Saturday afternoons/evenings (1:30 PM - 10:00 PM).

4. What kind of training will I receive?

   Allied Universal provides paid training to all new security officers, covering topics such as security procedures, customer service, and emergency response.

5. What opportunities are there for career advancement?

   Allied Universal is committed to promoting from within and offers various opportunities for career advancement, such as Security Supervisor, Site Supervisor, and Account Manager.

6. What benefits are offered to employees?

   Allied Universal offers a comprehensive benefits package, including a retirement savings plan, exclusive discounts, and medical, dental, and vision insurance (for eligible employees).

7. What is the work environment like?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where teamwork and integrity are valued.

8. What is the dress code for this position?

   Security officers are required to wear a professional uniform provided by Allied Universal.

9. Will I be required to work outdoors?

   While this is primarily a front desk position, you may be required to conduct occasional patrols of the facility, which may involve some outdoor work.

10. How can I learn more about Allied Universal?

    You can visit our website at aus.com to learn more about our company, our services, and our commitment to our employees and customers.