Security Officer - Front Desk Reception in Bonita Springs, Florida at Allied Universal

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Officer - Front Desk Reception to join our team in Bonita Springs, Florida. This part-time position offers a unique opportunity to serve and safeguard clients in a dynamic and welcoming environment. As the first point of contact for a commercial real estate residential community, you will play a crucial role in ensuring the safety and security of residents, guests, and property staff.

In this role, you will be responsible for greeting visitors, managing access control, monitoring surveillance systems, and responding to incidents. Your ability to communicate effectively, remain calm under pressure, and follow established procedures will be essential to your success. Allied Universal provides comprehensive training and career growth opportunities, making this an excellent position for individuals seeking a rewarding career in the security industry.

A Day in the Life

As a Security Officer - Front Desk Reception, your day will be filled with a variety of responsibilities aimed at maintaining a secure and welcoming environment. Here’s a glimpse into what your typical day might look like:

• Morning Shift (4:00 PM): Arrive at the property and receive a briefing from the outgoing officer regarding any incidents or important information from the previous shift. Review the post orders and ensure you understand all site-specific procedures.
• Visitor Management: Greet residents, guests, and vendors with a friendly and professional demeanor. Verify their identity and purpose of visit, issuing visitor passes as needed. Maintain accurate visitor logs.
• Access Control: Monitor access points to prevent unauthorized entry. Ensure that only authorized personnel are allowed access to restricted areas.
• Surveillance Monitoring: Continuously monitor cameras, alarms, and other building systems from the front desk. Identify and report any suspicious activity or potential security breaches.
• Incident Response: Respond to incidents and emergencies in a calm and efficient manner. Follow established protocols and coordinate with emergency services as needed.
• Documentation: Complete detailed shift logs, incident reports, and access records. Ensure that all documentation is accurate and up-to-date.
• Communication: Communicate regularly with Allied Universal leadership and onsite property management regarding security-related matters. Provide updates on incidents, suspicious activity, and other relevant information.
• Customer Service: Provide exceptional customer service to residents, guests, and vendors. Answer questions, provide directions, and assist with any needs they may have.
• Evening Shift (11:59 PM): Prepare a detailed handover report for the incoming officer, summarizing the day's events and any ongoing issues. Ensure that all equipment is in good working order and that the front desk is clean and organized.

Why Bonita Springs, Florida?

Bonita Springs, Florida, offers a unique blend of small-town charm and big-city amenities, making it an ideal location for both work and leisure. Situated along the Gulf Coast, Bonita Springs boasts beautiful beaches, lush natural preserves, and a vibrant community. The area offers a high quality of life with access to excellent schools, healthcare facilities, and recreational opportunities.

Working in Bonita Springs provides the opportunity to enjoy a relaxed lifestyle while contributing to a thriving community. The area's strong economy and growing population make it an attractive location for career advancement and personal growth. Additionally, Bonita Springs is conveniently located near other major cities in Southwest Florida, such as Naples and Fort Myers, providing easy access to a wide range of cultural and entertainment options.

Career Path at Allied Universal

Allied Universal is committed to providing its employees with opportunities for career advancement and professional development. The Security Officer - Front Desk Reception position is an excellent starting point for a rewarding career in the security industry. Here are some potential career paths you can pursue at Allied Universal:

• Security Supervisor: With experience and demonstrated leadership skills, you can advance to the role of Security Supervisor. In this position, you will be responsible for overseeing a team of security officers and ensuring the effective operation of security services at a specific site.
• Account Manager: Account Managers are responsible for managing client relationships and ensuring that Allied Universal is meeting its contractual obligations. This role requires strong communication, problem-solving, and customer service skills.
• Operations Manager: Operations Managers oversee the day-to-day operations of a security division or region. They are responsible for ensuring that security services are delivered efficiently and effectively, and that all employees are properly trained and supported.
• Corporate Positions: Allied Universal also offers a variety of corporate positions in areas such as human resources, finance, marketing, and information technology. These positions provide opportunities to contribute to the company's overall success and growth.

Salary and Benefits

Allied Universal offers a competitive salary and benefits package to its employees. The pay rate for the Security Officer - Front Desk Reception position in Bonita Springs, Florida is $17.51 per hour. In addition to competitive pay, Allied Universal offers a range of benefits, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Culture at Allied Universal

At Allied Universal, we are committed to creating a dynamic, welcoming, and collaborative workplace where every employee feels valued and respected. We believe in fostering a culture of teamwork, integrity, and innovation. Our employees are our greatest asset, and we are dedicated to providing them with the support and resources they need to succeed.

We are a people-first organization, and we prioritize the well-being and development of our employees. We offer a variety of training programs and career development opportunities to help our employees reach their full potential. We also recognize and reward our employees for their hard work and dedication.

How to Apply

If you are interested in joining the Allied Universal team as a Security Officer - Front Desk Reception in Bonita Springs, Florida, we encourage you to apply online through our careers website. The application process is simple and straightforward. Simply submit your resume and complete the online application form. We review all applications carefully and will contact qualified candidates to schedule an interview.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   To be considered for the Security Officer - Front Desk Reception position, you must be at least 21 years of age (or 18+ for unarmed positions), possess a high school diploma or equivalent, and be able to pass a background investigation. A guard card/license is preferred but not always required.

2. What are the essential skills for this role?

   The essential skills for this role include customer service, communication, observation, and problem-solving skills. You should also be able to remain calm under pressure and follow established procedures.

3. What are the working hours for this position?

   This is a part-time position with shifts on Saturdays and Sundays from 4:00 PM to 11:59 PM.

4. What is the salary for this position?

   The pay rate for this position is $17.51 per hour.

5. What are the benefits of working at Allied Universal?

   Allied Universal offers a range of benefits, including paid training, career growth opportunities, a retirement savings plan, and exclusive discounts on top brands and services.

6. What is the career path for this position?

   The Security Officer - Front Desk Reception position can lead to a variety of career opportunities within Allied Universal, including Security Supervisor, Account Manager, and Operations Manager.

7. What is the company culture like at Allied Universal?

   Allied Universal is committed to creating a dynamic, welcoming, and collaborative workplace where every employee feels valued and respected.

8. How do I apply for this position?

   You can apply for this position online through our careers website. Simply submit your resume and complete the online application form.

9. What is the background check process?

   As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

10. Is there room to grow at Allied Universal?

    Yes, there are many opportunities for advancement within Allied Universal. We offer training programs and leadership development to help our employees grow.