Security Officer - Front Office Desk in McLean, Virginia at Allied Universal

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and professional Security Officer to serve as a Front Office Desk representative in McLean, Virginia. This full-time position offers a rewarding career with a sense of purpose, working in a dynamic and collaborative environment. As a key member of our team, you will contribute to a culture that positively impacts the communities and customers we serve.

As a Security Officer at the Front Office Desk, you will be responsible for safeguarding clients in various industries, including retail environments. Your primary duties will involve welcoming guests, managing visitor check-in processes, supporting access control, monitoring entry points and cameras for security concerns, and providing exceptional customer service. Your professional presence and clear communication skills will deter incidents and create a positive experience for employees and shoppers.

A Day in the Life

Here’s a glimpse into what a typical day might look like as a Security Officer - Front Office Desk:

• 8:00 AM: Arrive at the site, receive briefing from the previous shift, and review any incidents or special instructions.
• 8:30 AM: Prepare the front desk area, ensuring all necessary materials (visitor logs, identification scanners, etc.) are readily available.
• 9:00 AM - 12:00 PM: Greet visitors, verify their identification, issue visitor badges, and maintain accurate sign-in/sign-out records. Respond to inquiries and provide directions or information as needed.
• 12:00 PM - 1:00 PM: Lunch break.
• 1:00 PM - 4:00 PM: Monitor lobby activity and public areas via CCTV and physical presence. Address any unusual behavior or security concerns, escalating issues to supervisors as necessary.
• 4:00 PM - 5:00 PM: Conduct regular patrols of the surrounding areas to ensure a safe and secure environment.
• 5:00 PM - 7:00 PM: Assist with access control, ensuring only authorized personnel enter restricted areas. Respond to alarms and security incidents, following established protocols.
• 7:00 PM: Prepare a detailed shift report, documenting all activities, incidents, and observations. Debrief the incoming shift and ensure a smooth transition.

Why McLean, Virginia?

McLean, Virginia, is an affluent community located in Fairfax County, known for its proximity to Washington, D.C., and its high quality of life. Working in McLean offers several advantages:

• Proximity to Opportunities: McLean is home to numerous corporate headquarters, government agencies, and technology firms, providing diverse career opportunities and networking possibilities.
• High Quality of Life: The area boasts excellent schools, safe neighborhoods, and abundant recreational amenities, making it an attractive place to live and work.
• Cultural Attractions: McLean is located near many cultural attractions, including museums, theaters, and historical sites in Washington, D.C.
• Economic Stability: Fairfax County has a strong and stable economy, providing job security and opportunities for advancement.
• Convenient Location: With easy access to major highways and public transportation, McLean offers a convenient commute to other parts of the region.

Career Path at Allied Universal

Allied Universal is committed to providing employees with opportunities for growth and advancement. The career path for a Security Officer can lead to various roles within the company, such as:

• Security Supervisor: Oversee a team of security officers and ensure the effective execution of security protocols.
• Site Supervisor/Manager: Manage all security operations at a specific site, including staffing, training, and client relations.
• Account Manager: Develop and maintain relationships with clients, ensuring their security needs are met and exceeded.
• Operations Manager: Oversee security operations for a specific region or portfolio of clients.
• Corporate Positions: Opportunities in HR, training, loss prevention, and other corporate functions.

Salary and Benefits

The pay rate for this position is $21.00 per hour. Allied Universal offers a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Retirement savings plan
• Paid time off (vacation, sick leave, holidays)
• Smart Tools: Access to exclusive technology to view and claim additional shifts
• Career Growth: Paid training and access to career growth opportunities
• Exclusive Perks: Discounts on top brands and services through Perks Program
• Employee Assistance Program (EAP)

Allied Universal Culture

Allied Universal is committed to creating a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We foster a culture of integrity, teamwork, and continuous improvement. We believe in investing in our employees and providing them with the tools and resources they need to succeed. Our commitment to diversity and inclusion ensures that all employees have the opportunity to reach their full potential.

How to Apply

If you are interested in joining the Allied Universal team as a Security Officer - Front Office Desk in McLean, Virginia, please submit your application online through our careers website. Be sure to highlight your relevant experience and skills in your resume and cover letter.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?
2. Applicants must be at least 18 years of age (unarmed) or 21 years of age (armed, if applicable), possess a high school diploma or equivalent, and pass a background investigation.
3. Is prior security experience required?
4. While prior security experience is preferred, it is not always required. We provide comprehensive training to ensure our officers are well-prepared for their roles.
5. What type of training is provided?
6. Allied Universal provides paid training that covers various topics, including security procedures, customer service, emergency response, and de-escalation techniques.
7. What are the working hours for this position?
8. The job schedule for this position is Tuesday through Saturday, 11:00 AM - 07:00 PM.
9. What is the uniform policy?
10. Allied Universal provides uniforms for our security officers. Specific uniform requirements will be discussed during the onboarding process.
11. Are there opportunities for advancement?
12. Yes, Allied Universal is committed to promoting from within and offers various career paths for our employees.
13. What is the company's approach to diversity and inclusion?
14. Allied Universal is an equal opportunity employer committed to diversity and inclusion. We value and respect the unique backgrounds and perspectives of our employees.
15. How do I submit my application?
16. You can submit your application online through our careers website.
17. What should I include in my resume and cover letter?
18. Highlight your relevant experience and skills, including customer service, security procedures, and communication skills.
19. What is the next step after I submit my application?
20. Our recruitment team will review your application and contact you if you are selected for an interview.