Security Officer - HealthCare Patrol in Concord, Massachusetts

Allied Universal®, North America’s leading security and facility services company, is seeking dedicated individuals for the role of Security Officer - HealthCare Patrol in Concord, Massachusetts. This part-time position offers a rewarding career with a sense of purpose, working in a dynamic and collaborative environment where you contribute to a culture that positively impacts communities and customers. Join a leading team where flexibility meets opportunity, and build a schedule that works for you using our Claim a Shift platform.

Role Overview

As a Security Officer - HealthCare Patrol, you will serve and safeguard clients in the healthcare industry. Your responsibilities will include monitoring and patrolling assigned areas, conducting routine rounds, and maintaining high visibility to deter security-related incidents. You will respond to calls for assistance, support staff, patients, and visitors with clear communication, and document observations with accuracy. This role requires individuals to be agile, reliable, and innovative, putting people first and acting with integrity.

A Day in the Life

A typical day for a Security Officer - HealthCare Patrol might involve:

• Conducting regular patrols of the hospital's interior and exterior, ensuring all areas are secure.
• Responding to incidents such as disturbances, medical emergencies, and security breaches.
• Assisting patients and visitors with directions and information.
• Monitoring surveillance equipment and reporting any suspicious activity.
• Writing detailed incident reports.
• Collaborating with hospital staff and local law enforcement.
• Enforcing hospital policies and procedures.
• De-escalating tense situations and maintaining a calm and professional demeanor.
• Providing a visible security presence to deter crime and ensure the safety of everyone on the premises.

Why Concord, Massachusetts?

Concord, Massachusetts, offers a unique blend of historical significance and modern living. As the site of the famous Battle of Concord, it boasts a rich history and a strong sense of community. Working in Concord provides access to excellent schools, beautiful natural landscapes, and a thriving local economy. The town's commitment to safety and security makes it an ideal location for a career in healthcare security. With its close proximity to Boston, Concord offers a balance of small-town charm and big-city amenities.

Career Path

Allied Universal is committed to providing career growth opportunities for its employees. Starting as a Security Officer - HealthCare Patrol can lead to various advancement paths within the company. Potential career steps include:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Site Manager: Manage all aspects of security services at a client location, including staffing, training, and client relations.
• Account Manager: Develop and maintain relationships with clients, ensuring their security needs are met and identifying opportunities for additional services.
• Regional Manager: Oversee multiple client accounts and manage a team of account managers and site managers.
• Security Consultant: Provide expert advice and guidance to clients on security strategies and solutions.

Allied Universal also offers extensive training programs to help employees develop their skills and advance their careers. These programs include:

• Security Officer Training: Comprehensive training on security procedures, incident response, and customer service.
• Supervisory Training: Leadership development programs to prepare employees for supervisory roles.
• Management Training: Advanced management training programs for those seeking to move into higher-level management positions.

Salary & Benefits

The pay rate for the Security Officer - HealthCare Patrol position is $23.00 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Medical, Dental, and Vision Insurance: Comprehensive health coverage to keep you and your family healthy.
• Life Insurance and Disability Coverage: Financial protection in case of unexpected events.
• Employee Assistance Program (EAP): Confidential support for personal and professional challenges.
• Paid Time Off (PTO): Time off for vacation, sick leave, and personal needs.
• Holiday Pay: Paid holidays throughout the year.
• Uniforms and Equipment: Provided at no cost to you.

Based on the hourly rate, the estimated annual salary for this position ranges from $37,440 to $47,840, assuming a part-time schedule of 32-40 hours per week.

Culture at Allied Universal

At Allied Universal, we are committed to creating a workplace where everyone feels valued, respected, and empowered. Our core values include:

• People First: We prioritize the well-being and development of our employees.
• Integrity: We act with honesty, transparency, and ethical behavior.
• Agility: We adapt quickly to changing circumstances and embrace innovation.
• Reliability: We are dependable and committed to delivering exceptional service.

We foster a culture of teamwork, collaboration, and continuous improvement. We encourage employees to share their ideas, take initiative, and contribute to the success of the company. We also recognize and reward outstanding performance through employee recognition programs and opportunities for advancement.

How to Apply

If you are interested in joining the Allied Universal team as a Security Officer - HealthCare Patrol in Concord, Massachusetts, we encourage you to apply online through our career website. The application process is simple and straightforward. You will need to submit your resume, complete an online application form, and answer a few questions about your qualifications and experience. Once your application is received, our recruitment team will review it and contact you if you are selected for an interview.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

The minimum requirements include being at least 18 years of age (21+ for armed roles), possessing a high school diploma or equivalent, and successfully completing a background investigation.

2. Is CPR certification required?

CPR certification is preferred but not always required. Allied Universal may provide CPR training to new hires.

3. What type of training will I receive?

You will receive comprehensive training on security procedures, incident response, customer service, and site-specific policies.

4. What is the work schedule for this position?

The job schedule includes shifts on Fridays from 03:00 PM to 11:00 PM and Saturdays from 11:00 PM to 07:00 AM.

5. Are there opportunities for advancement?

Yes, Allied Universal offers numerous opportunities for advancement, including positions such as Security Supervisor, Site Manager, and Account Manager.

6. What benefits are offered?

Benefits include competitive pay, Smart Tools for claiming extra shifts, paid training, career growth opportunities, a retirement savings plan, exclusive perks, and comprehensive health insurance.

7. What is the company culture like?

Allied Universal fosters a culture of teamwork, collaboration, and continuous improvement, with a focus on putting people first and acting with integrity.

8. What should I wear to the interview?

Professional attire is recommended for the interview. Dress as you would for a business meeting.

9. How long does the hiring process take?

The hiring process typically takes one to two weeks, depending on the volume of applications and the completion of background checks.

10. What is the most important quality for a Security Officer - HealthCare Patrol?

The most important qualities include strong customer service skills, the ability to remain calm under pressure, and a commitment to ensuring the safety and security of others.