Security Officer - Hospital Driver Patrol in Cleveland, OH

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and vigilant Security Officer - Hospital Driver Patrol to join our team in Cleveland, Ohio. This full-time position offers a rewarding career with a sense of purpose, allowing you to safeguard clients in the healthcare industry and contribute to a positive and collaborative workplace. As a key member of our security team, you will play a vital role in ensuring the safety and security of patients, staff, and visitors at a leading healthcare location.

In this role, you will serve as a highly visible presence, deterring unauthorized access and security-related incidents through regular patrols and monitoring activities. You will also be responsible for responding to incidents and critical situations with composure and problem-solving skills, while coordinating with clinical staff and local responders as needed. Your strong communication and customer service skills will be essential as you greet and assist staff, patients, and visitors with professionalism and empathy.

A Day in the Life of a Hospital Driver Patrol Officer

As a Security Officer - Hospital Driver Patrol, your day will be dynamic and varied, with a focus on maintaining a safe and secure environment for all. Here's a glimpse into your daily routine:

• Start of Shift: Begin your shift by receiving a briefing from the previous shift, reviewing any incidents or concerns that require attention. Check your patrol vehicle for any maintenance issues and ensure it is properly equipped.
• Patrols: Conduct regular and random patrols of hospital buildings, parking areas, and perimeter routes. These patrols will be conducted primarily in a vehicle, allowing for broader site coverage and rapid response to calls for assistance.
• Access Control: Monitor access points to ensure only authorized personnel enter restricted areas. Verify identification and direct visitors to the appropriate locations.
• Incident Response: Respond to incidents such as disturbances, medical emergencies, and security breaches. Assess the situation, provide assistance, and coordinate with the appropriate personnel (clinical staff, law enforcement, etc.).
• Customer Service: Provide exceptional customer service to patients, visitors, and staff. Answer questions, provide directions, and offer assistance with a friendly and professional demeanor.
• Documentation: Document all observations, incidents, and patrol activities in detailed written reports and logs. Ensure accurate and timely reporting of any security-related issues.
• Communication: Maintain open communication with supervisors, site contacts, and other security personnel. Share relevant information and collaborate to address security concerns effectively.
• End of Shift: Provide a detailed briefing to the incoming shift, highlighting any ongoing issues or concerns. Ensure all equipment is properly stored and the patrol vehicle is secure.

Why Cleveland, Ohio?

Cleveland, Ohio, offers a unique blend of urban amenities and Midwestern charm, making it a great place to live and work. As the second-largest city in Ohio, Cleveland boasts a diverse economy, a vibrant arts and culture scene, and a rich history. The city is home to world-class healthcare facilities, making it a hub for medical professionals and related industries. Working as a Security Officer - Hospital Driver Patrol in Cleveland provides the opportunity to contribute to the safety and well-being of the community while enjoying the many benefits the city has to offer.

Cleveland is also known for its affordability, with a cost of living that is lower than the national average. This makes it an attractive option for those seeking to build a career and enjoy a comfortable lifestyle without breaking the bank. The city also offers a variety of recreational activities, including parks, museums, and sporting events, ensuring there is always something to do in your free time.

Career Path at Allied Universal

Allied Universal is committed to providing its employees with opportunities for growth and advancement. As a Security Officer - Hospital Driver Patrol, you can build a fulfilling career within the company, taking on increasing levels of responsibility and leadership. Here are some potential career paths you can pursue:

• Security Supervisor: Oversee a team of security officers, providing guidance and support to ensure the effective execution of security protocols.
• Site Supervisor: Manage all security operations at a specific location, coordinating with clients and ensuring compliance with security standards.
• Account Manager: Develop and maintain relationships with clients, ensuring their security needs are met and identifying opportunities for service expansion.
• Operations Manager: Oversee security operations across multiple sites, managing budgets, personnel, and resources to ensure efficient and effective service delivery.
• Security Consultant: Provide expert advice and guidance to clients on security matters, conducting risk assessments and developing security plans to mitigate potential threats.

Allied Universal offers comprehensive training programs and career development resources to help you achieve your professional goals. We are committed to investing in our employees and providing them with the tools they need to succeed.

Salary and Benefits

The pay rate for this Security Officer - Hospital Driver Patrol position is $16.00 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package to its employees, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

We understand the importance of providing our employees with the resources they need to maintain their well-being and achieve financial security. Our benefits package is designed to support you and your family in all aspects of your life.

Allied Universal Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values of agility, reliability, innovation, teamwork, and integrity guide our actions and shape our relationships with each other and our clients.

We believe that our employees are our greatest asset, and we are committed to providing them with opportunities to grow, learn, and contribute to our success. We encourage teamwork, open communication, and a spirit of continuous improvement. We are also committed to diversity and inclusion, creating a workplace where everyone feels welcome and has the opportunity to thrive.

How to Apply

If you are a motivated and dedicated individual with a passion for security and customer service, we encourage you to apply for the Security Officer - Hospital Driver Patrol position in Cleveland, Ohio. To apply, please visit our careers website and submit your application online. Be sure to include your resume and a cover letter highlighting your relevant experience and qualifications.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   The minimum requirements include a high school diploma or GED, a valid driver’s license, and the ability to meet Allied Universal driver policy requirements. Customer service experience is preferred, and CPR certification is also preferred but can be completed post-hire.

2. What are the working hours for this position?

   The job schedule is Monday through Friday, from 6:00 AM to 2:00 PM.

3. Are vaccines required for this position?

   Yes, vaccines are required for hospital assignments.

4. What kind of training will I receive?

   You will receive paid training on Allied Universal procedures, site-specific policies, and emergency response activities. We also offer ongoing career development resources to help you advance your career.

5. What are the opportunities for career growth at Allied Universal?

   Allied Universal offers a variety of career paths, including Security Supervisor, Site Supervisor, Account Manager, Operations Manager, and Security Consultant. We are committed to promoting from within and providing our employees with opportunities to grow and advance their careers.

6. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values of agility, reliability, innovation, teamwork, and integrity guide our actions.

7. What kind of benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance. We also offer an Employee Perks Program with discounts on top brands and services.

8. What is the dress code for this position?

   The dress code will vary depending on the site and client requirements. You will typically be required to wear a professional security uniform, which will be provided by Allied Universal.

9. Will I be working alone or as part of a team?

   You will typically be working as part of a team of security officers, but you may also be required to work independently at times. Collaboration and communication are essential to success in this role.

10. What is the process for reporting incidents and concerns?

    You will be trained on the proper procedures for reporting incidents and concerns. You will be required to document all observations, incidents, and patrol activities in detailed written reports and logs and communicate relevant information to supervisors and site contacts.