Security Officer - Lobby Access Desk in New York, NY

Role Overview

Allied Universal is seeking a dedicated and professional Security Officer to join our team at a leading financial institution in New York, NY. As a Security Officer - Lobby Access Desk, you will be the first point of contact for visitors and employees, ensuring a safe and welcoming environment. This role requires exceptional customer service skills, attention to detail, and the ability to respond effectively to various situations.

A Day in the Life

Your day will typically involve:

• Providing excellent customer service at the front desk.
• Greeting and screening visitors, issuing temporary credentials, and managing the visitor log.
• Monitoring lobby activity and security systems, reporting any irregularities.
• Responding to incidents, alarms, and critical situations calmly and effectively.
• Completing detailed reports and maintaining control of access items.

Why New York, NY

New York City offers a vibrant and diverse environment with numerous opportunities for personal and professional growth. Working in the financial district provides exposure to a fast-paced and dynamic industry. Additionally, New York City is a hub for arts, culture, and entertainment, offering a rich and fulfilling lifestyle.

Career Path

Allied Universal is committed to providing career growth opportunities for our employees. Starting as a Security Officer - Lobby Access Desk can lead to various advancement opportunities, such as:

• Security Supervisor
• Site Manager
• Security Consultant
• Loss Prevention Specialist
• Corporate Security Roles

We offer paid training and development programs to help you achieve your career goals.

Salary & Benefits

The pay rate for this position is $19.00 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Retirement savings plan
• Medical, dental, and vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Perks Program with discounts on top brands and services
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace. We value teamwork, integrity, and a commitment to putting people first. Our employees are part of a team that contributes to a culture that positively impacts the communities and customers we serve.

How to Apply

Interested candidates are encouraged to apply online through the Allied Universal careers website. Please submit your resume and a cover letter highlighting your relevant experience and qualifications.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Security Officer - Lobby Access Desk?

   The key responsibilities include providing customer service, managing visitor access, monitoring lobby activity, responding to incidents, and completing detailed reports.

2. What qualifications are required for this position?

   Applicants must be at least 18 years of age (21+ for armed roles), possess a high school diploma or equivalent, and be able to pass a background check. Customer service experience and a guard card/license are preferred.

3. What is the work schedule for this position?

   The work schedule is Monday to Friday, from 04:00 PM to 12:00 AM.

4. What benefits does Allied Universal offer?

   Allied Universal offers a retirement savings plan, medical, dental, and vision insurance, basic life and AD&D insurance, disability insurance, and a Perks Program.

5. What opportunities for career growth are available at Allied Universal?

   Allied Universal offers various career growth opportunities, including Security Supervisor, Site Manager, Security Consultant, and Corporate Security Roles.

6. Is CPR certification required for this position?

   CPR certification is preferred but can be completed post-hire.

7. What skills are important for success in this role?

   Important skills include customer service, communication, attention to detail, problem-solving, and the ability to remain calm in stressful situations.

8. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace. We value teamwork, integrity, and a commitment to putting people first.

9. How does Allied Universal support employee development?

   Allied Universal provides paid training and development programs to help employees achieve their career goals.

10. What is the application process for this position?

    Interested candidates can apply online through the Allied Universal careers website by submitting their resume and a cover letter.

Why Allied Universal?

Allied Universal is North America’s leading security and facility services company. We offer rewarding careers that provide you a sense of purpose. When you join our team, you’ll be part of a dynamic, welcoming, and collaborative workplace. You will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We are an equal opportunity employer committed to diversity and inclusion.