Security Officer - Lobby Desk in San Antonio, Texas: A Comprehensive Guide

Role Overview

Allied Universal, a leading name in security and facility services, is seeking a dedicated and professional Security Officer to manage the lobby desk in San Antonio, Texas. This part-time position offers a unique opportunity to safeguard clients across various industries, including tech, media, and telecom. As the first point of contact, you'll play a crucial role in maintaining a secure and welcoming environment.

Day in the Life of a Security Officer - Lobby Desk

Your day-to-day responsibilities will include:

• Customer Service: Providing exceptional service to clients and visitors, guiding them with a friendly and helpful demeanor.
• Access Control: Managing entry to the building, verifying credentials, and issuing visitor passes while keeping a meticulous visitor log.
• Security Monitoring: Keeping a close watch on alarms, cameras, and other security systems, promptly reporting any unusual activity.
• Incident Response: Responding calmly and effectively to incidents, coordinating notifications, documenting actions, and providing assistance as needed.
• Report Writing: Completing detailed reports, including shift activity logs and incident reports, to ensure thorough documentation.

Why San Antonio, Texas?

San Antonio offers a blend of rich history, vibrant culture, and modern amenities. The city's growing tech and media sectors make it an exciting place to work, providing ample opportunities for professional development. Living in San Antonio means enjoying a lower cost of living compared to other major Texas cities, coupled with a friendly community and a variety of recreational activities.

Career Path at Allied Universal

Allied Universal is committed to fostering career growth. Starting as a Security Officer - Lobby Desk, you can advance to positions such as:

• Security Supervisor: Oversee a team of security officers, managing schedules, and ensuring adherence to security protocols.
• Site Supervisor: Manage security operations for a specific client location, acting as a liaison between Allied Universal and the client.
• Account Manager: Develop and maintain client relationships, ensuring client satisfaction and identifying opportunities for service expansion.
• Operations Manager: Oversee security operations for a region, managing multiple sites and supervisors.

Salary and Benefits

The pay rate for this position is $17.00 per hour. Allied Universal also offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Comprehensive health insurance options (medical, dental, vision)
• Paid time off (PTO) and vacation days
• Paid holidays
• Life insurance
• Disability insurance
• Employee assistance program (EAP)
• Wellness programs
• Training and development programs
• Employee recognition programs
• Uniforms provided
• Opportunities for overtime
• Referral bonus program
• Tuition reimbursement

Allied Universal Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace. As part of our team, you'll contribute to a culture that positively impacts the communities and customers we serve. We prioritize people, act with integrity, and promote agility, reliability, and innovation.

How to Apply

To apply for the Security Officer - Lobby Desk position in San Antonio, Texas, please visit our careers page at [Allied Universal Careers Page Link]. Be sure to highlight your security-related and customer service experience in your application.

Frequently Asked Questions (FAQ)

1. What are the minimum age requirements for this position?

   You must be at least 21 years of age to be considered for this role.

2. Is prior security experience required?

   Yes, at least 1 year of security-related experience is required.

3. What kind of training will I receive?

   You will receive comprehensive paid training, including on-the-job training and access to professional development resources.

4. What is the uniform policy?

   Allied Universal provides uniforms for security officers.

5. Are there opportunities for advancement?

   Yes, Allied Universal is committed to promoting from within and offers numerous career growth opportunities.

6. What type of background check is required?

   As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

7. What are the physical requirements for this job?

   You should be able to lift up to 20 pounds. The job may also require standing or walking for extended periods.

8. What skills are valuable for this position?

   Customer service, observation, communication, and problem-solving skills are highly valued.

9. Is this position available full-time?

   This is a part-time position with the listed schedule. However, additional shifts may be available through our Smart Tools platform.

10. What should I expect during the interview process?

    The interview process typically includes a phone screening, an in-person interview, and a background check. You may be asked about your security experience, customer service skills, and ability to handle challenging situations.