Security Officer Mall Patrol – Newport Beach, California

Role Overview

Allied Universal®, North America’s leading security and facility services company, is seeking a dedicated and vigilant Security Officer - Driver Roving Mall Patrol to join our team in Newport Beach, California. In this role, you will be instrumental in ensuring the safety and security of our clients within a dynamic retail mall environment. You will be responsible for conducting routine patrols, maintaining high visibility to deter security-related incidents, assisting with access control, and addressing customer and tenant concerns with clear communication and exceptional service. This position requires a valid driver’s license and adherence to AU Driver Policy Requirements. If you are a team player with integrity, a people-first mindset, and a commitment to providing a safe and secure environment, we encourage you to apply.

A Day in the Life of a Security Officer Mall Patrol

As a Security Officer Mall Patrol, your day will be filled with diverse responsibilities aimed at maintaining a secure and welcoming environment for shoppers, tenants, and staff. Here’s a glimpse into your daily routine:

• Patrols: Conducting regular and random patrols throughout the mall's common areas, storefront corridors, loading docks, service areas, and the exterior perimeter.
• Customer Service: Providing exceptional customer service by assisting visitors with directions, answering inquiries, and addressing concerns.
• Access Control: Monitoring and controlling access points, verifying credentials, and ensuring only authorized personnel enter restricted areas.
• Incident Response: Responding to incidents such as security breaches, medical emergencies, and disturbances in a calm and efficient manner.
• Report Writing: Documenting observations, incidents, and patrol activities accurately and thoroughly in written reports or electronic systems.
• Communication: Communicating effectively with Allied Universal supervision, site management, and local authorities as needed.
• Crowd Management: Assisting with crowd control during peak shopping periods and special events.
• Policy Enforcement: Enforcing mall policies and procedures to maintain order and prevent violations.
• Safety Checks: Identifying and reporting any safety hazards, maintenance issues, or security vulnerabilities.
• Emergency Response: Assisting in emergency situations, such as fires, evacuations, and medical crises, by providing support and guidance.

Why Newport Beach, California?

Newport Beach is a vibrant coastal city in Orange County, California, known for its beautiful beaches, upscale shopping, and thriving community. Working in Newport Beach offers a unique opportunity to serve and safeguard a diverse population in a premier retail environment. The city's strong commitment to safety and security makes it an ideal location for security professionals seeking a challenging and rewarding career.

Career Path Opportunities at Allied Universal

Allied Universal is committed to providing our employees with opportunities for growth and advancement. As a Security Officer Mall Patrol, you can progress through various career paths within the company. Potential career advancements include:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Site Manager: Manage all aspects of security services at a larger, more complex location.
• Operations Manager: Oversee security operations for a portfolio of clients.
• Account Manager: Build and maintain relationships with clients, ensuring their security needs are met.
• Corporate Positions: Opportunities in areas such as training, human resources, and management.

Salary & Benefits

Allied Universal offers competitive compensation and a comprehensive benefits package. The pay rate for this position is $22.00 per hour. In addition to competitive pay, you'll have access to a range of benefits, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Medical, Dental, and Vision Insurance: Comprehensive coverage to meet your healthcare needs.
• Life Insurance: Protection for you and your family.
• Disability Insurance: Income protection in case of illness or injury.
• Paid Time Off: Vacation, sick leave, and holidays.
• Employee Assistance Program: Confidential support and resources for personal and professional challenges.

Allied Universal Culture

At Allied Universal, we believe in fostering a dynamic, welcoming, and collaborative workplace. Our employees are part of a team that contributes to a culture that positively impacts the communities and customers we serve. We value integrity, teamwork, and an innovative, people-first mindset. We are committed to creating an inclusive environment where every employee feels valued, respected, and empowered to reach their full potential.

How to Apply

If you are ready to join a leading security company and embark on a rewarding career, we encourage you to apply for the Security Officer Mall Patrol position in Newport Beach, California. To apply, please submit your application through our online portal or visit our careers page at aus.com/careers. Be sure to highlight your relevant experience and qualifications, and demonstrate your commitment to providing exceptional customer service and ensuring a safe and secure environment.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

The minimum requirements include a valid driver's license, the ability to pass a background check and drug screen, a high school diploma or equivalent, and the ability to stand and walk for extended periods.

2. What does the job schedule entail?

The current job schedule requires availability on Wednesdays and Thursdays from 11:30 AM to 08:00 PM.

3. What kind of training will I receive?

Allied Universal provides paid training to equip you with the skills and knowledge necessary to perform your duties effectively.

4. What opportunities are there for career growth?

Allied Universal offers numerous career growth opportunities, including advancement to supervisory, management, and corporate positions.

5. What is the company culture like?

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected.

6. What kind of benefits does Allied Universal offer?

Allied Universal offers a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, as well as a retirement savings plan and paid time off.

7. What is the dress code for Security Officers?

Security Officers are required to wear a professional uniform, which is provided by Allied Universal.

8. What is the typical work environment like?

The work environment is a retail mall setting, which requires constant interaction with customers, tenants, and staff.

9. What is the process for reporting incidents?

Security Officers are required to document observations, incidents, and patrol activity using written reports or electronic systems.

10. What is the company's commitment to diversity and inclusion?

Allied Universal is committed to creating an inclusive environment where every employee feels valued, respected, and empowered to reach their full potential.