Security Officer - Patrol Driver in Palmdale, California

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Officer - Patrol Driver to join our team in Palmdale, California. This full-time position offers a rewarding career with a sense of purpose, allowing you to contribute to a safe and welcoming environment for our clients and the community.

As a Security Officer - Patrol Driver, you will be responsible for safeguarding clients in various industries, primarily at retail mall locations. Your duties will include conducting routine foot and vehicle patrols, maintaining high visibility to deter security incidents, and assisting shoppers and tenants with clear and professional communication.

A Day in the Life of a Patrol Driver

A typical day for a Security Officer - Patrol Driver involves a dynamic mix of responsibilities, requiring adaptability and a commitment to safety and service. Here’s a glimpse into what you can expect:

• Pre-Shift Preparation: Arrive at the assigned location, review the shift briefing, and ensure all equipment, including the patrol vehicle, is in good working order.
• Vehicle Patrols: Conduct regular vehicle patrols of the mall perimeter, parking areas, and surrounding areas, looking for any signs of suspicious activity, safety hazards, or security breaches.
• Foot Patrols: Supplement vehicle patrols with foot patrols inside the mall, focusing on high-traffic areas, corridors, and entrances. Engage with shoppers and tenants to provide assistance and answer questions.
• Access Control: Monitor access points to ensure only authorized personnel and vehicles enter restricted areas. Verify credentials and maintain visitor logs.
• Incident Response: Respond to incidents such as disturbances, medical emergencies, and security breaches. Provide immediate assistance, assess the situation, and coordinate with local responders as needed.
• Report Writing: Document all patrols, incidents, and security-related activities in detailed written reports or electronic systems. Ensure accuracy and completeness of information.
• Customer Service: Provide exceptional customer service to shoppers, tenants, and employees. Offer directions, answer inquiries, and assist with lost and found items.
• Communication: Maintain constant communication with the security team, site leadership, and local authorities. Relay important information, report concerns, and coordinate responses to incidents.
• Policy Enforcement: Enforce mall policies and procedures to maintain a safe and orderly environment. Address policy violations and take appropriate action.
• Emergency Response: Participate in emergency response activities, such as evacuations and lockdowns. Follow established protocols and assist in ensuring the safety of all individuals on the premises.

Why Palmdale, California?

Palmdale, located in the Antelope Valley region of Southern California, offers a unique blend of affordability, community spirit, and access to outdoor recreation. Here are a few reasons why working and living in Palmdale might be the right choice for you:

• Affordable Living: Compared to other parts of Southern California, Palmdale offers more affordable housing options, making it an attractive place to live for individuals and families.
• Community Atmosphere: Palmdale boasts a strong sense of community, with numerous local events, festivals, and activities throughout the year.
• Outdoor Recreation: With its proximity to the San Gabriel Mountains and the Mojave Desert, Palmdale provides ample opportunities for hiking, camping, and other outdoor adventures.
• Career Opportunities: Palmdale is a growing city with a diverse economy, offering a range of career opportunities in various industries, including aerospace, manufacturing, and healthcare.
• Convenient Location: Palmdale is located within driving distance of Los Angeles and other major Southern California attractions, making it easy to enjoy the best of what the region has to offer.

Career Path at Allied Universal

Allied Universal is committed to providing employees with opportunities for career growth and development. As a Security Officer - Patrol Driver, you can advance your career through various pathways, including:

• Security Supervisor: Supervise a team of security officers, providing guidance and support.
• Site Supervisor: Oversee security operations at a specific site, ensuring compliance with policies and procedures.
• Account Manager: Manage client relationships and oversee security services for multiple sites.
• Operations Manager: Manage all aspects of security operations within a specific region.
• Specialized Security Roles: Pursue specialized security roles, such as K9 handler, executive protection agent, or security consultant.

Allied Universal offers extensive training and development programs to help employees acquire new skills and advance their careers. We are committed to promoting from within and providing our employees with the resources they need to succeed.

Salary and Benefits

Allied Universal offers a competitive salary and benefits package to attract and retain top talent. The pay rate for this position is $17.51 per hour. In addition to competitive pay, we offer a comprehensive benefits package that includes:

• Health Insurance: Medical, dental, and vision insurance plans to meet your healthcare needs.
• Retirement Savings Plan: 401(k) plan with company match to help you save for retirement.
• Paid Time Off: Vacation time, sick leave, and holidays to allow you to recharge and spend time with loved ones.
• Life Insurance: Basic life and AD&D insurance to protect your family in the event of your passing.
• Disability Insurance: Short-term and long-term disability insurance to provide income replacement if you become disabled.
• Employee Perks: Discounts on top brands and services through our Perks Program.
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that:

• Values Agility: We are adaptable and responsive to changing client needs and industry trends.
• Emphasizes Reliability: We are dependable and committed to providing consistent, high-quality security services.
• Promotes Innovation: We embrace new technologies and ideas to improve our security solutions.
• Prioritizes People: We care about our employees and invest in their growth and development.
• Encourages Teamwork: We work together to achieve common goals and support each other's success.

How to Apply

If you are a motivated and professional individual with a passion for security and customer service, we encourage you to apply for the Security Officer - Patrol Driver position at Allied Universal. To apply, please visit our careers website at [Allied Universal Careers Website] and submit your application online.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   The minimum requirements include a valid driver’s license, being at least 18 years of age (21+ for armed roles), a high school diploma or equivalent, and successful completion of a background investigation.

2. Is a guard card/license required?

   A guard card/license is preferred but not always required. We can assist you in obtaining one if needed.

3. What type of training is provided?

   We provide comprehensive paid training, including classroom instruction, on-the-job training, and ongoing professional development opportunities.

4. What are the working hours for this position?

   This position is full-time with varying shifts. Specific shift details are listed in the job description.

5. What are the physical requirements of the job?

   The job requires the ability to stand and walk for extended periods, as well as the ability to lift and carry objects weighing up to 25 pounds.

6. What is the uniform policy?

   We provide a professional uniform that must be worn at all times while on duty. Specific uniform requirements will be provided during training.

7. What opportunities for advancement are available?

   We offer numerous opportunities for advancement within the company, including supervisory and management positions.

8. What is the company's policy on diversity and inclusion?

   We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

9. What is the process for requesting time off?

   Time off requests can be submitted through our online employee portal, subject to manager approval.

10. Who should I contact if I have questions about my application?

    You can contact our human resources department at [HR Contact Information] with any questions about your application.