Security Officer - Radio Dispatch at Allied Universal: Los Angeles, California

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and skilled Security Officer - Radio Dispatch to join our team in Los Angeles, California. This full-time position offers a rewarding career with a sense of purpose, a dynamic and collaborative workplace, and the opportunity to positively impact the communities and customers we serve. As a key member of our team, you will be responsible for safeguarding clients in various industries, with a focus on financial institutions. Your role will involve coordinating responses to security-related calls, monitoring alarms and cameras, and communicating updates to on-site officers and leadership. If you are a calm, service-minded individual with a passion for teamwork, integrity, and a people-first culture, we encourage you to apply.

A Day in the Life of a Security Officer - Radio Dispatch

As a Security Officer - Radio Dispatch, your day will be dynamic and fast-paced, requiring you to be vigilant, responsive, and proactive. You will be the central communication hub, ensuring the smooth operation of security protocols and providing critical support to on-site officers. Here’s a glimpse into your daily routine:

• Monitoring and Dispatch: You'll spend a significant portion of your day monitoring alarm systems, phones, radios, and video surveillance equipment. This requires constant vigilance and the ability to quickly assess situations as they unfold. When an alarm is triggered or a call for service comes in, you'll prioritize the situation and dispatch the appropriate officers and resources.
• Incident Response: When incidents occur, you’ll play a critical role in coordinating the response. This involves gathering key details, notifying internal contacts and public services (such as police or fire departments) when necessary, and ensuring that officers on the scene have the information they need to effectively manage the situation. Remaining calm and collected under pressure is essential.
• Communication and Coordination: You’ll be in constant communication with on-site officers, providing updates, relaying instructions, and offering support. You'll also communicate with leadership and other stakeholders, keeping them informed of any significant events or changes in the security landscape.
• Documentation and Reporting: Meticulous record-keeping is a crucial aspect of your job. You'll maintain accurate dispatch logs and incident documentation, including time-stamped activity notes, notifications made, and follow-up actions taken. This information is vital for analysis, training, and legal compliance.
• Patrol Coordination: In addition to your dispatch duties, you may also be involved in coordinating patrol coverage. This involves scheduling and tracking officer patrols, ensuring that all areas of the property are regularly monitored.
• Customer Service: Providing excellent customer service is also a key part of your role. You'll interact with clients and visitors, answering questions, providing directions, and offering assistance as needed.

Why Los Angeles, California?

Los Angeles, California, offers a vibrant and diverse environment for both personal and professional growth. As the entertainment capital of the world, Los Angeles boasts a thriving arts and culture scene, world-class dining, and endless recreational opportunities. Living and working in Los Angeles provides access to beautiful beaches, stunning mountain ranges, and a wide range of outdoor activities. The city's diverse population creates a rich cultural tapestry, making it an exciting and welcoming place to live. Allied Universal is proud to offer career opportunities in this dynamic city, providing a chance to contribute to the safety and security of its communities.

Career Path at Allied Universal

Allied Universal is committed to providing our employees with opportunities for growth and advancement. The Security Officer - Radio Dispatch position can serve as a stepping stone to various career paths within the company. Here are a few potential career trajectories:

• Security Supervisor: With experience and demonstrated leadership skills, you can advance to a Security Supervisor role, overseeing a team of security officers and managing security operations at a specific site.
• Operations Manager: Operations Managers are responsible for the overall management of security operations in a specific geographic area. This role involves overseeing multiple sites, managing budgets, and ensuring that security services are delivered effectively.
• Training Specialist: If you have a passion for training and development, you can pursue a career as a Training Specialist. In this role, you will be responsible for developing and delivering training programs to security officers, ensuring that they have the skills and knowledge to perform their duties effectively.
• Management Roles: Allied Universal offers various management roles at different levels of the organization. These roles require strong leadership, communication, and problem-solving skills.

Allied Universal provides comprehensive training programs and ongoing support to help our employees achieve their career goals. We are committed to promoting from within and providing our employees with the resources they need to succeed.

Salary & Benefits

Allied Universal offers a competitive salary and benefits package to our employees. The pay rate for the Security Officer - Radio Dispatch position in Los Angeles, CA is $21.00 per hour. In addition to competitive pay, we offer a comprehensive benefits package that includes:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

We are committed to providing our employees with a comprehensive benefits package that supports their financial, physical, and emotional well-being.

Culture at Allied Universal

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where every team member feels valued and respected. Our commitment to a people-first culture ensures that employees are not just workers, but integral parts of a community dedicated to making a positive impact. We prioritize teamwork, integrity, and service, creating an environment where everyone can thrive and contribute to the greater good.

How to Apply

To apply for the Security Officer - Radio Dispatch position in Los Angeles, CA, please visit our careers website at [Insert Link Here]. You will be required to create an account and submit your resume and cover letter. We encourage you to highlight your relevant experience, skills, and qualifications. If your application is selected, you will be contacted for an interview.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

The minimum requirements include fluency in Spanish (speak, read, and write), 1+ years of security-related experience, comfort using computers/tablets, a high school diploma or equivalent, and the ability to pass a background check. You must also be at least 18 years of age for unarmed roles.

2. Is a guard card or license required?

Having a guard card and/or license is preferred but not always required. If you do not have a guard card, Allied Universal can assist you in obtaining one.

3. What are the working hours for this position?

The job schedule is Monday through Thursday, 10:00 PM - 06:00 AM.

4. What type of training is provided?

Allied Universal provides paid training to ensure that you have the skills and knowledge to perform your duties effectively. Training includes on-the-job training, classroom training, and online training modules.

5. What opportunities are there for career advancement?

Allied Universal is committed to promoting from within and offers a variety of career paths for our employees. You can advance to positions such as Security Supervisor, Operations Manager, Training Specialist, and various management roles.

6. What benefits are offered?

We offer a comprehensive benefits package that includes access to a retirement savings plan, medical, dental, and vision insurance, basic life and AD&D insurance, disability insurance, and discounts on top brands and services through our Perks Program.

7. What is the work environment like?

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where every team member feels valued and respected.

8. What is the dress code?

The dress code is typically a professional security uniform, which will be provided by Allied Universal. Specific details about the uniform will be provided during the onboarding process.

9. Is this position full-time or part-time?

This is a full-time position.

10. What is the interview process like?

The interview process typically involves an initial phone screening, followed by an in-person interview with a hiring manager. You may also be asked to complete a skills assessment.

We encourage you to apply today and join the Allied Universal team!