Security Officer Rapid Response Mall Patrol - Newport Beach, California

Allied Universal, the leading security and facility services company in North America, is seeking dedicated and customer-focused individuals to join our team as Security Officer Rapid Response Mall Patrol in Newport Beach, California. In this role, you will play a vital part in safeguarding clients in various industries, including retail and malls, while contributing to a dynamic and collaborative work environment. This role requires vigilance, excellent communication skills, and a commitment to providing outstanding customer service.

Role Overview

As a Security Officer Rapid Response Mall Patrol, you will be responsible for maintaining a safe and secure environment for guests, tenants, and staff within a busy retail and mall location. Your primary duties will include conducting regular foot patrols, responding to incidents, monitoring access points, and documenting observations. You will serve as a visible deterrent to unwanted activity and provide assistance to those in need. This position requires a valid driver's license, as you will be operating a patrol vehicle as part of your duties.

A Day in the Life

Here’s what a typical day might look like as a Security Officer Rapid Response Mall Patrol:

• 11:30 AM: Arrive at the assigned retail/mall location and receive a briefing from the previous shift, noting any incidents or special concerns.
• 12:00 PM - 3:00 PM: Conduct foot patrols of the mall's interior and exterior, focusing on high-traffic areas, parking lots, and perimeter routes. Interact with shoppers and tenants, offering assistance and answering questions.
• 3:00 PM: Respond to a reported disturbance at one of the stores. You assess the situation, calm the parties involved, and coordinate with mall management.
• 4:00 PM - 6:00 PM: Monitor access points and observe shopper traffic patterns. Document any suspicious activity or security-related concerns in the electronic reporting system.
• 6:00 PM: Assist a shopper who has locked their keys in their car, calling for roadside assistance and ensuring their safety until help arrives.
• 7:00 PM - 8:00 PM: Continue patrols, paying special attention to closing procedures at various stores. Prepare a detailed incident report summarizing the day's events and any notable observations.

Why Newport Beach, California?

Newport Beach offers a unique blend of upscale living, stunning coastal scenery, and a thriving business community. The city is known for its beautiful beaches, luxury shopping destinations, and vibrant dining scene. As a Security Officer in Newport Beach, you will have the opportunity to work in a dynamic and engaging environment while enjoying the many attractions and amenities the city has to offer. Newport Beach's commitment to safety and security makes it an ideal place to build a career in the security industry.

Career Path

Allied Universal is committed to providing employees with opportunities for growth and advancement. The Security Officer Rapid Response Mall Patrol position can serve as a stepping stone to various roles within the company. Potential career paths include:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Account Manager: Manage client relationships and ensure the delivery of high-quality security services.
• Operations Manager: Oversee security operations for a larger geographic area or a specific industry sector.
• Corporate Security Positions: Explore roles in risk management, security consulting, or training and development at Allied Universal's corporate headquarters.

Salary & Benefits

The pay rate for the Security Officer Rapid Response Mall Patrol position is $22.00 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Retirement savings plan
• Paid training programs
• Access to Smart Tools for claiming additional shifts
• Discounts through the Perks Program

Culture at Allied Universal

Allied Universal is dedicated to fostering a dynamic, welcoming, and collaborative workplace where employees feel valued and empowered. We are committed to creating a culture that positively impacts the communities and customers we serve. Integrity, teamwork, and a passion for excellence are at the heart of our values.

How to Apply

If you are a motivated and customer-focused individual with a passion for security, we encourage you to apply for the Security Officer Rapid Response Mall Patrol position in Newport Beach, California. Visit the Allied Universal careers page to submit your application and learn more about this exciting opportunity.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   A valid driver's license is required in accordance with Allied Universal driver policy requirements. The ability to ride a bike for long periods of time is preferred.

2. What is the job schedule for this position?

   The job schedule is Monday, Tuesday, Wednesday, Thursday, and Sunday from 11:30 AM to 08:00 PM.

3. What are the benefits of working at Allied Universal?

   Allied Universal offers a comprehensive benefits package, including medical, dental, vision, basic life and AD&D, disability insurance, a retirement savings plan, paid training, and access to exclusive perks.

4. What are the primary responsibilities of a Security Officer Rapid Response Mall Patrol?

   The primary responsibilities include providing customer service, conducting foot patrols, responding to incidents, monitoring access points, and documenting observations.

5. What is the pay rate for this position?

   The pay rate is $22.00 per hour.

6. What opportunities for career growth are available at Allied Universal?

   Allied Universal offers various career growth opportunities, including positions as Security Supervisor, Account Manager, Operations Manager, and corporate security roles.

7. What is the work environment like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and empowered.

8. How do I apply for this position?

   Visit the Allied Universal careers page to submit your application.

9. Is there any special training provided for this role?

   Yes, Allied Universal provides paid training programs to equip you with the skills and knowledge necessary to succeed in your role.

10. What kind of technology will I use in this role?

    You will have access to Smart Tools, which allows you to view and claim additional shifts to earn more.