Security Officer - Residential Front Desk Full-Time in Binghamton, NY

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and professional Security Officer to fill a Full-Time Residential Front Desk position in Binghamton, New York. This role offers a rewarding career with a sense of purpose, allowing you to contribute to a positive and secure environment for residents and guests. As a key member of our team, you will be responsible for safeguarding clients in the residential sector, providing exceptional customer service, and maintaining a secure environment.

As a Front Desk Officer, you will be the first point of contact for residents, guests, and vendors, playing a vital role in managing access, monitoring security systems, and responding to incidents. This position requires strong communication skills, attention to detail, and the ability to handle critical situations with composure.

A Day in the Life

Here's a glimpse into the daily responsibilities of a Security Officer at a Residential Front Desk:

• Customer Service: Greet residents, guests, and vendors with a friendly and professional demeanor. Provide information and assistance as needed, ensuring a positive experience for everyone entering the property.
• Access Control: Verify identification, issue visitor credentials, and maintain accurate visitor logs. Follow site-specific policies and access procedures to ensure only authorized individuals gain entry.
• Security Monitoring: Monitor alarms, cameras, and other building systems to detect any irregular activity or potential security breaches. Report any concerns to the appropriate contacts promptly.
• Incident Response: Respond to incidents and critical situations in a calm and problem-solving manner. Initiate emergency response activities as directed by post orders, including contacting local responders when necessary.
• Report Writing: Complete detailed incident reports and shift reports, documenting all relevant information and observations. Communicate key information during shift transitions to ensure continuity of security operations.
• Administrative Support: Support property staff with administrative tasks related to front desk operations, such as managing deliveries, answering phones, and assisting with resident requests.

Why Binghamton, New York?

Binghamton, New York, offers a unique blend of small-town charm and urban amenities. Located in the heart of the Southern Tier, Binghamton boasts a rich history, vibrant arts scene, and affordable cost of living. The city is home to Binghamton University, a top-ranked public research university, which contributes to a lively and diverse community.

Living in Binghamton provides access to numerous outdoor recreational activities, including hiking, biking, and fishing in the nearby Finger Lakes region. The city also offers a variety of cultural attractions, such as museums, theaters, and art galleries. With its friendly atmosphere and welcoming community, Binghamton is an excellent place to live and work.

Career Path

Allied Universal is committed to providing career growth opportunities for its employees. Starting as a Security Officer at a Residential Front Desk can be the first step towards a fulfilling and rewarding career in the security industry. With paid training and access to professional development programs, you can advance your skills and knowledge, opening doors to higher-level positions within the company.

Potential career paths for Security Officers at Allied Universal include:

• Security Supervisor: Oversee a team of Security Officers, providing guidance and support to ensure effective security operations.
• Site Supervisor: Manage security operations at a specific client site, acting as the primary point of contact for the client and Allied Universal management.
• Account Manager: Develop and maintain relationships with clients, ensuring their security needs are met and exceeding their expectations.
• Operations Manager: Oversee security operations for a region or district, managing multiple client sites and teams of Security Officers.

Salary and Benefits

The pay rate for the Security Officer - Residential Front Desk Full-Time position in Binghamton, NY, is $16.00 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package to its employees, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Culture at Allied Universal

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values of integrity, agility, reliability, and innovation guide our actions and decisions, shaping our company culture.

We believe in investing in our employees and providing them with the resources and support they need to succeed. We offer a variety of training and development programs to help our employees grow and advance their careers. We also encourage teamwork and collaboration, fostering a sense of community among our employees.

How to Apply

If you are interested in joining the Allied Universal team as a Security Officer - Residential Front Desk Full-Time in Binghamton, NY, we encourage you to apply online. To apply, please visit our career page and search for the position using the job title and location. Follow the instructions to submit your application and resume.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   Applicants must be at least 18 years of age, possess a high school diploma or equivalent, and be able to pass a background investigation and drug screen (where permitted by law).

2. What are the working hours for this position?

   The job schedule includes shifts on Monday, Thursday, Friday, Saturday, and Sunday from 08:45 PM to 04:45 AM.

3. What kind of training will I receive?

   Allied Universal provides paid training to all Security Officers, covering topics such as security procedures, customer service, and emergency response.

4. What opportunities are there for career advancement?

   Allied Universal offers a variety of career growth opportunities, including promotions to supervisory and management positions.

5. What benefits are offered to employees?

   Allied Universal offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, and a retirement savings plan.

6. What is the company culture like?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected.

7. How do I apply for this position?

   You can apply online through our career page by searching for the Security Officer - Residential Front Desk Full-Time position in Binghamton, NY.

8. What is the dress code for this position?

   Security Officers are required to wear a professional uniform, which is provided by Allied Universal.

9. What kind of skills are needed for this position?

   Strong customer service, communication, and observation skills are essential for success in this role.

10. Is this a physically demanding job?

    The job may require standing or walking for extended periods, as well as responding to incidents and emergencies.