Security Officer - Retail Patrol - Flex in Waldorf, Maryland

Role Overview

Allied Universal, North America’s leading security and facility services company, is seeking a dedicated and vigilant Security Officer - Retail Patrol - Flex to join our team in Waldorf, Maryland. In this role, you will be responsible for safeguarding clients and their assets within a retail environment. You'll play a crucial role in maintaining a safe and secure atmosphere for shoppers and employees alike. This position offers a unique opportunity to build a flexible schedule, explore various roles through our Claim a Shift platform, and contribute to a culture that values its people.

A Day in the Life of a Retail Patrol Security Officer

As a Retail Patrol Security Officer, your day will be dynamic and varied. You'll start by receiving a briefing from the previous shift, familiarizing yourself with any incidents or concerns. Your primary responsibilities will include:

• Conducting regular vehicle and foot patrols of the retail property, including sales floors, entrances, exits, receiving areas, and the exterior perimeter.
• Providing exceptional customer service, assisting shoppers with directions, and addressing their concerns in a professional and courteous manner.
• Monitoring for suspicious behavior, potential hazards, and unauthorized access, taking appropriate action to deter criminal activity.
• Responding to incidents, alarms, and critical situations in a calm and effective manner, coordinating with site leadership and emergency services as needed.
• Documenting all observations and incidents in detailed activity reports, adhering to Allied Universal guidelines.
• Supporting loss prevention efforts by identifying and reporting theft indicators, policy noncompliance, and disturbances.
• Maintaining a visible presence during peak shopping hours to deter crime and provide a sense of security.

You will utilize your strong communication skills, attention to detail, and problem-solving abilities to ensure the safety and security of the retail environment. You will act as a deterrent to criminal activity, provide assistance to customers, and ensure a safe and secure shopping experience.

Why Waldorf, Maryland?

Waldorf, Maryland, offers a unique blend of suburban charm and urban convenience. Located in Charles County, Waldorf provides a thriving community with a growing retail sector. Working as a Security Officer in Waldorf allows you to be part of a dynamic environment while enjoying the benefits of a close-knit community. The area boasts affordable housing, excellent schools, and a variety of recreational activities, making it an ideal place to live and work.

Career Path at Allied Universal

Allied Universal is committed to providing its employees with opportunities for career advancement. As a Security Officer, you can progress through various roles within the company, including:

• Security Supervisor: Oversee a team of Security Officers and manage security operations at a specific site.
• Account Manager: Manage client relationships and ensure the delivery of high-quality security services.
• Operations Manager: Oversee security operations for a region or district, managing multiple sites and teams.
• Security Consultant: Provide security assessments and consulting services to clients, developing customized security solutions.

Allied Universal also offers a range of training and development programs to help you enhance your skills and advance your career. These programs include leadership training, security certifications, and specialized training in areas such as emergency response and crisis management.

Salary and Benefits

The pay rate for this position is $18.00 per hour. Allied Universal also offers a comprehensive benefits package, including:

• Health Insurance: Medical, dental, and vision coverage.
• Retirement Savings Plan: 401(k) plan with company match.
• Paid Time Off: Vacation, sick, and holiday pay.
• Employee Perks Program: Discounts on top brands and services.
• Career Growth Opportunities: Paid training and advancement potential.
• Smart Tools: Access to exclusive technology to claim additional shifts and earn more.

Our Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve. We value teamwork, integrity, and a caring approach that puts people first. We believe in providing our employees with the tools and resources they need to succeed, and we are dedicated to supporting their professional growth.

How to Apply

To apply for the Security Officer - Retail Patrol - Flex position in Waldorf, Maryland, please submit your application online through the Allied Universal careers website. Be sure to highlight your relevant experience, skills, and qualifications, and attach your resume and cover letter. We look forward to reviewing your application and considering you for this exciting opportunity.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   The minimum requirements include a valid driver's license, being at least 18 years of age, possessing a high school diploma or equivalent, and the ability to pass a background investigation.

2. Is a guard card or license required?

   A guard card or license is preferred but not always required. Allied Universal can assist with obtaining a guard card if needed.

3. What type of training is provided?

   Allied Universal provides paid training programs to equip you with the skills and knowledge necessary to perform your duties effectively.

4. What are the typical work hours for this position?

   The job schedule for this position includes Wednesday from 02:30 PM to 11:30 PM, with the flexibility to claim additional shifts through our Smart Tools platform.

5. What are the opportunities for career advancement?

   Allied Universal offers various career growth opportunities, including advancement to supervisory, management, and consulting roles.

6. What is the dress code for this position?

   Security Officers are typically required to wear a company-provided uniform, maintaining a professional appearance at all times.

7. What type of equipment will I be using?

   You may be using equipment such as radios, patrol vehicles, and surveillance systems, depending on the specific requirements of the site.

8. How does the Claim a Shift platform work?

   The Claim a Shift platform allows you to view and claim additional shifts based on your availability, providing opportunities to earn more and gain experience in different roles.

9. What is the company's policy on diversity and inclusion?

   Allied Universal is committed to diversity and inclusion, providing equal opportunities for all employees and fostering a welcoming and respectful workplace.

10. What should I expect during the interview process?

    The interview process may include a phone screening, an in-person interview, and a background check. Be prepared to discuss your experience, skills, and qualifications, and to answer questions about your ability to perform the essential functions of the job.