Security Officer - Roving Patrol - Charlotte, North Carolina

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and professional Security Officer - Roving Patrol to join our team in Charlotte, North Carolina. In this role, you will be responsible for serving and safeguarding clients in various industries, including Commercial Real Estate. You will monitor and patrol assigned areas, conduct routine rounds, and maintain a high level of visibility to deter security-related incidents. As an unarmed patrol officer, you will provide exceptional customer service, clear communication, and detailed reporting while working collaboratively with your team.

A Day in the Life

As a Security Officer - Roving Patrol, your day will involve a variety of tasks to ensure the safety and security of our clients' properties. Here's a glimpse into your daily routine:

• Customer Service: Providing assistance and information to tenants, visitors, and contractors, following site-specific procedures, and supporting security-related policies and emergency response activities.
• Patrols: Conducting regular foot and/or vehicle patrols of common areas, parking areas, loading zones, and building perimeters to deter unwanted activity and identify maintenance or security-related concerns.
• Access Control: Monitoring access points, verifying identification, issuing temporary credentials, and directing individuals to appropriate locations.
• Incident Response: Responding to incidents, alarms, and requests for assistance in a calm and problem-solving manner, communicating updates to site contacts and/or emergency services as needed.
• Reporting: Completing detailed reports of daily activities, patrol findings, and incident response actions, and promptly notifying supervision of hazards, suspicious activity, and/or policy violations.

Why Charlotte, North Carolina?

Charlotte, North Carolina, is a vibrant and growing city with a thriving economy and a high quality of life. It offers a diverse range of cultural attractions, outdoor activities, and a welcoming community. As a Security Officer - Roving Patrol in Charlotte, you'll have the opportunity to work in a dynamic environment while enjoying all that the city has to offer.

Career Path

Allied Universal is committed to providing opportunities for career growth and development. As a Security Officer - Roving Patrol, you can advance your career through various pathways, including:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Account Manager: Manage client relationships and ensure the delivery of high-quality security services.
• Operations Manager: Oversee all security operations within a specific region or district.
• Specialized Security Roles: Pursue specialized roles in areas such as executive protection, cybersecurity, or risk management.

Salary & Benefits

The pay rate for this position is $17.34 per hour. Allied Universal also offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and supported. We are committed to creating a culture that positively impacts the communities and customers we serve. We prioritize integrity, innovation, and a people-first approach in all that we do.

How to Apply

If you are a motivated and dedicated individual with a passion for security and customer service, we encourage you to apply for the Security Officer - Roving Patrol position in Charlotte, North Carolina. To apply, please submit your resume and cover letter through our online application portal.

FAQ

1. What are the minimum requirements for this position?

   You must be at least 18 years of age (21+ for armed roles), possess a high school diploma or equivalent, and be subject to a background investigation in accordance with federal, state, and local laws.

2. What are the typical working hours for this position?

   The typical working hours are Monday, Tuesday, Friday, Saturday, and Sunday from 03:00 PM to 11:00 PM.

3. What type of training will I receive?

   Allied Universal provides paid training to ensure you have the skills and knowledge necessary to succeed in your role.

4. What are the opportunities for career advancement?

   Allied Universal offers various career paths, including Security Supervisor, Account Manager, Operations Manager, and specialized security roles.

5. What benefits are offered?

   We offer a comprehensive benefits package, including a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance, as well as exclusive perks and discounts.

6. What is the company culture like?

   We foster a dynamic, welcoming, and collaborative workplace where employees feel valued and supported.

7. What is the uniform policy?

   Allied Universal provides uniforms for our security officers.

8. What type of equipment will I be using?

   You may be using security equipment such as radios, computers, and surveillance systems.

9. What is the process for reporting incidents?

   You will be trained on the proper procedures for reporting incidents and will be required to complete detailed reports.

10. How does Allied Universal support employee well-being?

    We offer wellness programs and an employee assistance program to support the well-being of our employees.