Security Officer - Unarmed Neighborhood Patrol in San Jose, California

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and professional Security Officer - Unarmed Neighborhood Patrol to join our team in San Jose, California. In this role, you will be responsible for serving and safeguarding clients in a range of industries, including tech, media, and telecom. As a part-time Security Officer, you will have the opportunity to build a schedule that works for you and explore new roles using our Claim a Shift platform.

You will monitor and patrol assigned areas, conduct routine rounds, and maintain a highly visible presence to deter security-related incidents. Clear communication and excellent customer service skills are essential as you assist employees, visitors, and contractors. You will also be responsible for documenting observations using a computer and/or tablet.

A Day in the Life

Here’s a glimpse into a typical day for a Security Officer - Unarmed Neighborhood Patrol at Allied Universal:

• Patrolling: Conducting regular foot patrols of offices, labs, common areas, and parking areas to deter unauthorized activity and identify maintenance issues.
• Access Control: Monitoring access points and interior areas, observing for unusual conditions and policy violations.
• Customer Service: Providing exceptional customer service to employees, contractors, and visitors, addressing their inquiries and concerns.
• Incident Response: Responding to incidents and critical situations in a calm and problem-solving manner, providing assistance within the scope of training and escalating to site contacts and emergency resources as needed.
• Documentation: Completing detailed shift documentation, including patrol activity, incident reports, and shift handoff notes, using required logs and reporting systems.

Why San Jose, California?

San Jose, located in the heart of Silicon Valley, offers a unique blend of technological innovation, cultural diversity, and outdoor recreation. As a Security Officer in San Jose, you will be working in a dynamic and fast-paced environment, protecting some of the world's leading tech companies. The city's vibrant atmosphere, diverse community, and numerous opportunities for personal and professional growth make it an attractive place to live and work.

Career Path

Allied Universal is committed to providing employees with opportunities for career advancement. The Security Officer - Unarmed Neighborhood Patrol position can be a stepping stone to various roles within the company, such as:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Site Manager: Manage all aspects of security operations at a larger site, including staffing, training, and client relations.
• Account Manager: Develop and maintain relationships with clients, ensuring their security needs are met.
• Loss Prevention Specialist: Focus on preventing theft and other types of loss within a retail or corporate environment.
• Corporate Security Positions: Transition into roles within Allied Universal's corporate structure, such as training, HR, or operations management.

Salary and Benefits

The pay rate for this position is $21.60 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Medical, dental, and vision insurance
• Life insurance
• Disability insurance
• Paid time off (PTO)
• Holiday pay
• Employee assistance program (EAP)
• 401(k) with company match
• Employee referral program

Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values include integrity, teamwork, agility, reliability, innovation, and putting people first. We strive to create an environment where employees feel valued, respected, and empowered to reach their full potential.

How to Apply

If you are a motivated and customer-focused individual with a passion for security, we encourage you to apply for the Security Officer - Unarmed Neighborhood Patrol position at Allied Universal. To apply, please submit your resume and cover letter through our online application portal. We look forward to reviewing your application and discussing your qualifications.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   The minimum requirements include 6+ months of security experience, comfort using a computer or tablet, customer service experience, a high school diploma or equivalent, and being at least 18 years of age for unarmed roles.

2. Is a security license required?

   A state, county, or city issued security license is preferred but not always required.

3. What kind of training will I receive?

   Allied Universal provides paid training to all new security officers, covering topics such as security procedures, emergency response, and customer service.

4. What is the work schedule for this position?

   The job schedule includes shifts on Mondays and Sundays from 12:00 AM to 08:00 AM.

5. What are the opportunities for career advancement?

   Allied Universal offers various career paths, including Security Supervisor, Site Manager, Account Manager, and positions within the corporate structure.

6. What is the company culture like?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace with a focus on integrity, teamwork, and innovation.

7. What kind of benefits are offered?

   We offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plan, paid time off, and employee perks.

8. What are the key responsibilities of this role?

   Key responsibilities include patrolling assigned areas, monitoring access points, providing customer service, responding to incidents, and completing detailed shift documentation.

9. What type of technology will I be using?

   You will be using a computer or tablet to document observations and complete reports.

10. How do I apply for this position?

    You can apply by submitting your resume and cover letter through our online application portal.