Security Officer - Unarmed Patrol Agent in North East, Maryland

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking dedicated and professional Security Officer - Unarmed Patrol Agents to join our team in North East, Maryland. In this role, you will be responsible for safeguarding clients in various industries, including retail and malls. As a visible presence, you will monitor and patrol assigned areas, perform routine rounds, and help reduce security-related incidents. Your responsibilities will also include access control, responding to concerns, and communicating effectively with store teams and guests while documenting activity in real-time. This is a full-time position with a pay rate of $16.75 per hour, and the job schedule includes Monday through Friday from 4:00 PM to 12:00 AM.

A Day in the Life of a Security Officer - Unarmed Patrol Agent

A typical day for a Security Officer - Unarmed Patrol Agent involves a variety of tasks aimed at maintaining a safe and secure environment. You will start by receiving a briefing from the previous shift to understand any ongoing issues or specific concerns. Throughout your shift, you will conduct regular patrols of the premises, including sales floors, back-of-house areas, receiving docks, parking areas, and the exterior perimeter. These patrols are crucial for deterring unwanted activity and ensuring that all areas are secure.

During your patrols, you will monitor access points, fitting rooms, and high-traffic areas, watching for any unusual behavior or policy violations. You will also engage with customers and staff, providing assistance and answering questions. Effective communication is key, as you will need to interact with store leadership and emergency responders when necessary. Responding to alarms and critical situations requires a calm and problem-solving approach, including de-escalation techniques when appropriate.

In addition to patrolling and monitoring, you will also be responsible for completing required reports and logs, documenting incidents and observations, and communicating relevant information to Allied Universal leadership and site contacts. This documentation is essential for maintaining accurate records and ensuring that all security-related activities are properly tracked.

Why North East, Maryland?

North East, Maryland, offers a unique blend of small-town charm and proximity to larger urban centers, making it an attractive place to live and work. Located in Cecil County, North East is known for its picturesque waterfront, historic architecture, and friendly community. Working in North East provides an opportunity to contribute to the safety and security of a close-knit community while enjoying a high quality of life.

The town's location also provides easy access to major cities like Baltimore and Philadelphia, offering a wide range of cultural, recreational, and entertainment opportunities. North East is also home to several parks and outdoor spaces, providing ample opportunities for outdoor activities such as hiking, boating, and fishing. The town's commitment to preserving its natural beauty and historic character makes it a desirable place to live and work.

Career Path at Allied Universal

Allied Universal is committed to providing its employees with opportunities for career growth and development. As a Security Officer - Unarmed Patrol Agent, you will have access to paid training and various career advancement opportunities. The company promotes from within whenever possible, allowing you to climb the ranks and take on more challenging roles.

Potential career paths for Security Officers at Allied Universal include positions such as Security Supervisor, Site Manager, and Operations Manager. These roles offer increased responsibilities and opportunities to lead and mentor other security professionals. Allied Universal also provides ongoing training and development programs to help you enhance your skills and knowledge, ensuring that you are well-equipped to succeed in your career.

Salary and Benefits

The pay rate for this position is $16.75 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package to its employees. These benefits include access to exclusive technology to view and claim additional shifts, career growth opportunities through paid training, financial and health benefits such as a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance. Employees also enjoy discounts on top brands and services through our Perks Program.

Allied Universal is dedicated to supporting the well-being of its employees and offers a range of resources to help you stay healthy and financially secure. The company's commitment to providing a supportive and rewarding work environment makes it an excellent place to build a long-term career.

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. The company is committed to creating a culture that positively impacts the communities and customers we serve. Integrity, teamwork, and a people-first approach are at the core of our values.

Employees at Allied Universal work together to create a safe and secure environment for our clients and communities. The company encourages open communication and collaboration, providing opportunities for employees to share their ideas and contribute to the success of the team. Allied Universal also recognizes and celebrates the achievements of its employees, fostering a culture of appreciation and recognition.

How to Apply

If you are interested in joining the Allied Universal team as a Security Officer - Unarmed Patrol Agent in North East, Maryland, we encourage you to apply online through our career page. The application process is simple and straightforward, and our hiring team will review your application carefully. We are looking for candidates who are dedicated, professional, and committed to providing excellent customer service.

To apply, please visit our website and search for the Security Officer - Unarmed Patrol Agent position in North East, Maryland. You will need to create an account and submit your resume and cover letter. Be sure to highlight your relevant experience and skills, and explain why you are interested in working for Allied Universal. We look forward to receiving your application!

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

The minimum requirements include being at least 18 years of age, possessing a high school diploma or equivalent, and the ability to pass a background check. Customer service and access control/badge experience are preferred, as well as comfort using a computer or tablet.

2. What are the working hours for this position?

The working hours are Monday through Friday from 4:00 PM to 12:00 AM.

3. What is the pay rate for this position?

The pay rate is $16.75 per hour.

4. What type of benefits are offered?

Allied Universal offers a comprehensive benefits package, including a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance. Employees also have access to discounts on top brands and services through our Perks Program.

5. What are the main responsibilities of a Security Officer - Unarmed Patrol Agent?

The main responsibilities include providing customer service, conducting regular patrols, monitoring access points, responding to alarms and incidents, completing reports and logs, and communicating relevant information to Allied Universal leadership and site contacts.

6. What opportunities for career growth are available at Allied Universal?

Allied Universal is committed to providing employees with opportunities for career growth and development. Potential career paths include positions such as Security Supervisor, Site Manager, and Operations Manager.

7. What is the company culture like at Allied Universal?

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. The company is committed to creating a culture that positively impacts the communities and customers we serve.

8. How do I apply for this position?

You can apply online through our career page. Search for the Security Officer - Unarmed Patrol Agent position in North East, Maryland, and follow the instructions to submit your resume and cover letter.

9. Is prior security experience required for this position?

Prior security experience is not required, but customer service and access control/badge experience are preferred. Allied Universal provides paid training to help you succeed in your role.

10. What type of training will I receive as a Security Officer - Unarmed Patrol Agent?

You will receive comprehensive training to prepare you for your role, including security procedures, emergency response, customer service, and report writing. Ongoing training and development programs are also available to help you enhance your skills and knowledge.