Security Operations Account Manager - Pittsburgh, Pennsylvania

Role Overview

The Security Operations Account Manager at Allied Universal in Pittsburgh, Pennsylvania, is a pivotal role responsible for the daily security operations and the safety of the people and places we protect. This position requires a leader who can guide, develop, and motivate a team of security officers and supervisors to deliver exceptional service. The Account Manager serves as the primary point of contact for clients, ensuring high-quality service and maintaining strong client relationships. The role involves managing scheduling, overseeing training, and handling security incidents, all while driving operational excellence and compliance.

A Day in the Life

A typical day for a Security Operations Account Manager involves several key activities. You will start by reviewing the security schedule, ensuring adequate coverage and addressing any scheduling conflicts using our AI-powered technology. You will then check in with your team of security officers and supervisors, providing guidance and support. Client communication is crucial, and you will spend time addressing their needs and ensuring their satisfaction. Throughout the day, you will handle any security incidents or emergencies that arise, coordinating with internal teams and clients to resolve issues effectively. You will also focus on compliance, ensuring all security personnel are properly trained and adhering to safety standards. Finally, you will manage inventory, ensuring adequate supplies of uniforms and equipment are available.

Why Pittsburgh, Pennsylvania?

Pittsburgh, Pennsylvania, offers a unique blend of urban amenities and small-town charm, making it an attractive location for professionals. The city boasts a thriving job market, particularly in the security and technology sectors. Pittsburgh is known for its affordable cost of living compared to other major metropolitan areas, allowing for a comfortable lifestyle. The city also offers a rich cultural scene, with numerous museums, theaters, and music venues. Outdoor enthusiasts will appreciate Pittsburgh's many parks and recreational opportunities, including hiking trails and riverfront activities. The city's friendly atmosphere and strong sense of community make it a welcoming place to live and work.

Career Path

The Security Operations Account Manager role at Allied Universal offers a clear path for career advancement. Successful Account Managers can progress to Senior Account Manager positions, overseeing larger teams and more complex security operations. Opportunities also exist to move into regional management roles, with responsibility for multiple accounts and locations. Allied Universal is committed to promoting from within, providing employees with the training and development needed to reach their full potential. This role provides a solid foundation for a long and rewarding career in security management.

Salary and Benefits

The salary range for the Security Operations Account Manager position is $65,337.60 - $75,337.60 per year. Allied Universal offers a comprehensive benefits package, including health, dental, and vision insurance. Employees also receive paid time off, including vacation, sick leave, and holidays. A 401(k) retirement plan is available, along with life insurance and disability insurance options. Allied Universal is committed to providing competitive compensation and benefits to attract and retain top talent.

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace. The company values teamwork and encourages employees to support each other. Allied Universal is committed to diversity and inclusion, creating a workplace where everyone feels valued and respected. The company also prioritizes employee development, offering training programs and opportunities for advancement. Employees are encouraged to contribute to a culture that positively impacts the communities and customers we serve. Allied Universal promotes a culture of safety, integrity, and excellence, ensuring a positive and productive work environment.

How to Apply

Interested candidates are encouraged to apply online through the Allied Universal careers website. The application process involves submitting a resume and cover letter, highlighting your qualifications and experience. Selected candidates will be invited to participate in an interview process, which may include phone and in-person interviews. Be prepared to discuss your experience in security management, team leadership, and client relationship management. The hiring process also includes a background check and drug screening. Allied Universal is an equal opportunity employer and welcomes applications from all qualified individuals.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Security Operations Account Manager?
   The key responsibilities include managing scheduling, leading security teams, enhancing client relationships, handling security incidents, and ensuring compliance.
2. What qualifications are required for this position?
   A high school diploma or equivalent, a valid driver's license, and a minimum of two years of experience in business operations or security management are required.
3. What skills are important for success in this role?
   Important skills include security management, team leadership, client relationship management, emergency response, and communication.
4. What opportunities for career advancement are available?
   Opportunities exist to advance to Senior Account Manager or regional management roles.
5. What benefits does Allied Universal offer?
   Allied Universal offers health, dental, and vision insurance, paid time off, a 401(k) retirement plan, life insurance, and disability insurance.
6. What is the company culture like at Allied Universal?
   Allied Universal fosters a dynamic, welcoming, and collaborative workplace that values teamwork and diversity.
7. How does Allied Universal support employee development?
   Allied Universal offers training programs and opportunities for advancement to support employee development.
8. What is the salary range for this position?
   The salary range for the Security Operations Account Manager position is $65,337.60 - $75,337.60 per year.
9. How do I apply for this position?
   Interested candidates are encouraged to apply online through the Allied Universal careers website.
10. Is Allied Universal an equal opportunity employer?
    Yes, Allied Universal is an equal opportunity employer and welcomes applications from all qualified individuals.