Security Service Manager - Dedicated Client Portfolio - Chicago, Illinois

Role Overview

As a Security Service Manager at Allied Universal in Chicago, Illinois, you will be at the forefront of ensuring the safety and security of dedicated client portfolios. This role is critical for maintaining operational excellence, managing security personnel, and fostering strong client relationships. You will be responsible for overseeing daily security operations, implementing security protocols, and leading a team of security professionals to deliver exceptional service. Your primary focus will be to create a secure environment for our clients and their assets.

A Day in the Life

A typical day for a Security Service Manager involves a variety of tasks and responsibilities, requiring strong leadership and organizational skills. Here’s a glimpse into what your day might look like:

• Morning: Start your day by reviewing the overnight security reports and addressing any incidents or concerns that need immediate attention. Conduct a briefing with the security supervisors to discuss daily objectives and any special client requests.
• Mid-Day: Engage with clients to understand their needs and ensure they are satisfied with the security services provided. Perform site inspections to assess security effectiveness and identify areas for improvement. Address any client concerns or issues promptly and professionally.
• Afternoon: Focus on administrative tasks such as scheduling, payroll, and performance evaluations for your team. Conduct training sessions to ensure security officers are up-to-date on the latest security protocols and procedures.
• Evening: Monitor security operations and respond to any escalated issues. Coordinate with internal teams and local authorities as needed. Prepare end-of-day reports summarizing security activities and incidents.

Throughout the day, you will be using Allied Universal’s AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime. Your ability to manage these technologies will be essential for achieving operational efficiency and productivity.

Why Chicago, Illinois?

Chicago, Illinois, offers a dynamic and diverse environment for professionals in the security industry. As one of the largest cities in the United States, Chicago is home to numerous commercial properties, corporate headquarters, and high-profile events that require robust security measures. This creates a high demand for skilled security professionals and provides ample opportunities for career advancement.

Living and working in Chicago also offers a rich cultural experience with world-class museums, theaters, and restaurants. The city is known for its vibrant neighborhoods, each with its unique character and charm. Additionally, Chicago boasts a strong sense of community and offers a high quality of life for its residents.

Career Path

The Security Service Manager role at Allied Universal is a stepping stone to further career opportunities within the company. With proven performance and dedication, you can advance to positions such as:

• District Manager: Oversee multiple security service managers and client portfolios within a specific geographic area.
• Regional Manager: Manage security operations across a larger region, with responsibility for strategic planning and business development.
• Director of Operations: Lead and direct all operational aspects of the security business, including service delivery, client satisfaction, and financial performance.

Allied Universal is committed to providing its employees with opportunities for growth and development. We offer various training programs, mentorship opportunities, and career advancement resources to help you achieve your professional goals.

Salary & Benefits

The salary range for a Security Service Manager in Chicago, Illinois, typically falls between $57,000 and $75,000 per year, depending on experience, qualifications, and performance. In addition to a competitive salary, Allied Universal offers a comprehensive benefits package that includes:

• Health Insurance (Medical, Dental, Vision)
• Paid Time Off (Vacation, Sick Leave)
• 401(k) Retirement Plan with Company Match
• Life Insurance
• Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Professional Development Opportunities
• Employee Referral Program
• Wellness Programs
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Commuter Benefits
• Employee Discounts

We believe in rewarding our employees for their hard work and dedication. Our benefits package is designed to support your overall well-being and provide you with the resources you need to succeed.

Culture at Allied Universal

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and supported. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values include:

• Integrity: We uphold the highest ethical standards in all our business practices.
• Customer Service: We are dedicated to providing exceptional service and building strong client relationships.
• Teamwork: We work together to achieve common goals and support each other’s success.
• Innovation: We embrace new ideas and technologies to improve our services and operations.
• Safety: We prioritize the safety and well-being of our employees, clients, and communities.

We believe that our employees are our greatest asset. We are committed to providing a supportive and inclusive work environment where everyone has the opportunity to thrive.

How to Apply

If you are a motivated and experienced security professional looking for a challenging and rewarding career, we encourage you to apply for the Security Service Manager position at Allied Universal in Chicago, Illinois. To apply, please follow these steps:

1. Visit the Allied Universal Careers website.
2. Search for the Security Service Manager position in Chicago, Illinois.
3. Review the job description and qualifications carefully.
4. Submit your application online, including your resume and cover letter.
5. Complete any required assessments or questionnaires.
6. If your qualifications match our requirements, you will be contacted for an interview.

We look forward to receiving your application and learning more about your qualifications and experience.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Security Service Manager?

   The key responsibilities include managing security operations, leading a team of security officers, ensuring client satisfaction, and implementing security protocols.

2. What qualifications are required for this position?

   A Bachelor’s degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization OR Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization is required, along with experience in security services and strong leadership skills.

3. What is the salary range for this position?

   The salary range is typically between $57,000 and $75,000 per year, depending on experience and qualifications.

4. What benefits are offered by Allied Universal?

   Allied Universal offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) retirement plan, and tuition reimbursement.

5. What is the career path for a Security Service Manager?

   With proven performance, you can advance to positions such as District Manager, Regional Manager, or Director of Operations.

6. What is the work environment like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and supported.

7. How does Allied Universal support employee development?

   We offer various training programs, mentorship opportunities, and career advancement resources to help you achieve your professional goals.

8. What is the company culture like at Allied Universal?

   Our company culture is built on integrity, customer service, teamwork, innovation, and safety.

9. How can I apply for this position?

   Visit the Allied Universal Careers website, search for the Security Service Manager position in Chicago, Illinois, and submit your application online.

10. What opportunities for advancement are available?

    Opportunities include advancement to District Manager, Regional Manager, and Director of Operations roles based on performance and experience.