Security Shift Supervisor - Allied Universal, Cleveland, Ohio

Role Overview

As a Security Shift Supervisor at Allied Universal in Cleveland, Ohio, you will play a crucial role in ensuring the safety and security of our clients and their premises. This full-time position offers a competitive hourly wage and the opportunity to advance your career within a leading security services company. You will be responsible for supervising and coordinating the delivery of quality security services on a specific shift, acting as a liaison between various stakeholders, and providing leadership and guidance to your team of security officers.

Day in the Life

A typical day for a Security Shift Supervisor may include:

• Conducting pre-shift briefings to communicate important information and assignments to security officers.
• Supervising and monitoring security personnel to ensure they are performing their duties effectively and efficiently.
• Responding to incidents and emergencies, providing guidance and support to security officers, and coordinating with emergency services as needed.
• Preparing detailed incident reports and maintaining accurate logs of security activities.
• Conducting regular site inspections to identify potential security risks and address any issues promptly.
• Providing coaching, mentoring, and disciplinary action to security officers as needed.
• Acting as a point of contact for clients, addressing their concerns and ensuring their satisfaction with our services.
• Collaborating with the Account Manager/Field Operations Manager to implement security plans and procedures.
• Utilizing innovative, wireless technology to manage security operations and communicate with team members.
• Ensuring compliance with company policies, procedures, and regulatory requirements.
• Providing exceptional customer service to clients and visitors.
• Continuously assessing and improving security operations to enhance overall effectiveness.

Why Cleveland, Ohio?

Cleveland, Ohio, offers a unique blend of urban amenities and Midwestern charm. The city is experiencing a revitalization, with new businesses, restaurants, and cultural attractions emerging. Cleveland boasts a diverse economy with strengths in healthcare, manufacturing, and technology. The cost of living is relatively affordable compared to other major metropolitan areas, making it an attractive place to live and work. With its vibrant arts scene, numerous parks and green spaces, and a friendly community, Cleveland provides a high quality of life for its residents. Allied Universal is committed to providing security solutions that assist in that high quality of life, making Cleveland a great place to be for both you and Allied Universal.

Career Path

Allied Universal is committed to providing employees with opportunities for growth and advancement. A Security Shift Supervisor can progress to roles such as:

• Site Supervisor
• Account Manager
• Field Operations Manager
• Security Manager
• Regional Manager

We offer a variety of training programs and development resources to help employees enhance their skills and knowledge, preparing them for future leadership roles. Our promote-from-within culture ensures that dedicated and talented employees have the opportunity to climb the career ladder.

Salary & Benefits

The hourly wage for this position is $18.87. In addition to a competitive wage, Allied Universal offers a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Life insurance
• Disability insurance
• 401(k) retirement plan with company match
• Paid time off (PTO)
• Paid holidays
• Employee assistance program (EAP)
• Tuition reimbursement
• Employee referral program

Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values include:

• Integrity
• Customer Focus
• Innovation
• Teamwork
• Excellence

We believe in recognizing and rewarding employees for their hard work and dedication. We offer various employee recognition programs and opportunities for professional development.

How to Apply

To apply for the Security Shift Supervisor position in Cleveland, Ohio, please visit our website at www.aus.com and search for job openings in Cleveland. You can also submit your resume and cover letter online. We encourage you to highlight your relevant experience and skills in your application.

FAQ

1. What are the minimum age requirements for this position?

   You must be at least 18 years of age to be considered for this position.

2. Do I need a high school diploma or equivalent?

   Yes, you must possess a high school diploma or equivalent, or have 5 years of verifiable experience.

3. What skills are essential for this role?

   Effective communication, interpersonal, customer service, and crisis management skills are essential.

4. Is a background check required?

   Yes, as a condition of employment, you must successfully complete a background investigation.

5. Do I need to pass a drug test?

   Yes, you must successfully complete a post-offer/pre-employment drug/alcohol test.

6. Is a driver's license required?

   A valid driver's license is required if the position involves driving duties.

7. What are the physical requirements of the job?

   The job may require standing, walking, and sitting for extended periods. You should be able to lift and carry objects as needed.

8. What training will I receive?

   Allied Universal provides comprehensive training programs to equip you with the skills and knowledge needed to perform your duties effectively.

9. What opportunities for advancement are available?

   Allied Universal offers numerous opportunities for growth and advancement, including roles such as Site Supervisor, Account Manager, and Field Operations Manager.

10. How can I learn more about Allied Universal?

    You can visit our website at www.aus.com to learn more about our company, services, and culture.