Surveillance Investigator Careers at Allied Universal - Andover, Massachusetts

Role Overview

Allied Universal Compliance and Investigation Services is seeking a dedicated and detail-oriented Surveillance Investigator to join our team in Andover, Massachusetts. As a Surveillance Investigator, you will play a crucial role in insurance claim investigations by conducting discreet mobile and stationary surveillance of claimants. Your primary responsibility will be to gather evidence and document claimant activities to assist in the administration of insurance claims, covering areas such as workers’ compensation, general liability, property and casualty, and disability.

A Day in the Life of a Surveillance Investigator

Your day as a Surveillance Investigator will be dynamic and require adaptability and keen observational skills. Here’s what you can expect:

• Morning: Start your day by reviewing case files and planning your surveillance strategy based on the claimant's known activities and schedule. You'll prepare your surveillance equipment, including cameras, vehicles, and any necessary disguises.
• Mid-day: Conduct mobile and stationary surveillance, following claimants while remaining undetected. This involves driving, walking, and using various surveillance techniques to monitor their activities.
• Afternoon: Document all observations with detailed notes, photographs, and video recordings. Maintain accurate and organized case files, ensuring all evidence is properly labeled and stored.
• Evening: Prepare comprehensive written reports summarizing your surveillance findings. Collaborate with other investigators and law enforcement agencies as needed to gather additional information and coordinate efforts.

Why Andover, Massachusetts?

Andover, Massachusetts, offers a blend of historical charm and modern convenience, making it an ideal location for both work and life. Situated in Essex County, Andover provides a high quality of life with excellent schools, beautiful parks, and a strong sense of community. The town is conveniently located near major highways, offering easy access to Boston and other key areas in New England. Working in Andover allows you to enjoy a balanced lifestyle, combining a challenging career with access to cultural and recreational opportunities.

Career Path

Allied Universal is committed to fostering career growth and development for our employees. As a Surveillance Investigator, you'll have opportunities to advance within the company through various pathways:

• Senior Surveillance Investigator: With experience and proven performance, you can advance to a senior role, taking on more complex cases and mentoring junior investigators.
• SIU Investigator: You can transition into a Special Investigations Unit (SIU) Investigator role, focusing on detecting and preventing insurance fraud.
• Investigative Supervisor: With leadership skills and experience, you can move into a supervisory role, overseeing a team of investigators and managing case assignments.
• Management: Allied Universal offers opportunities to move into management positions, overseeing investigative operations at a regional or national level.

Salary & Benefits

The starting pay rate for the Surveillance Investigator position in Andover, Massachusetts, is $23 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Paid Time Off: Generous vacation, sick leave, and holiday pay.
• Retirement Plan: 401(k) retirement plan with company match.
• Insurance: Life and disability insurance.
• Employee Assistance Program: Access to confidential counseling and support services.
• Tuition Reimbursement: Opportunities for professional development and education.
• Auto and Travel Allowances: Reimbursement for travel expenses related to surveillance activities.

Culture at Allied Universal

Allied Universal is committed to creating a positive and inclusive work environment. Our culture is built on the values of:

• Integrity: We adhere to the highest ethical standards in all our investigations.
• Professionalism: We maintain a professional demeanor and appearance at all times.
• Teamwork: We collaborate effectively to achieve common goals.
• Innovation: We embrace new technologies and techniques to improve our investigative capabilities.
• Respect: We treat all employees, clients, and members of the public with respect and dignity.

How to Apply

If you are a motivated and detail-oriented individual with a passion for investigation, we encourage you to apply for the Surveillance Investigator position at Allied Universal in Andover, Massachusetts. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications. We look forward to reviewing your application!

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Surveillance Investigator?

   The key responsibilities include conducting discreet surveillance, documenting observations, and preparing detailed reports for insurance claim investigations.

2. What qualifications are required for this position?

   A valid driver's license with at least one year of driving experience, strong observational skills, and the ability to work independently are required.

3. What types of insurance claims will I be investigating?

   You will be investigating a range of claims, including workers’ compensation, general liability, property and casualty, and disability claims.

4. What kind of surveillance equipment will I be using?

   You will be using various surveillance techniques and equipment, including cameras, vehicles, and other covert tools.

5. Is there room for career advancement at Allied Universal?

   Yes, Allied Universal offers opportunities for career advancement through various pathways, such as Senior Surveillance Investigator, SIU Investigator, and management positions.

6. What is the company culture like at Allied Universal?

   Allied Universal fosters a positive and inclusive work environment built on the values of integrity, professionalism, teamwork, innovation, and respect.

7. What benefits are offered with this position?

   Allied Universal offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) retirement plan, and more.

8. What is the starting pay rate for this position?

   The starting pay rate for the Surveillance Investigator position in Andover, Massachusetts, is $23 per hour.

9. How do I apply for this position?

   To apply, please submit your resume and cover letter through our online application portal.

10. What opportunities are there for professional development?

    Allied Universal offers opportunities for professional development, including tuition reimbursement and training programs.