Surveillance Investigator - Asheville, North Carolina

Role Overview

As a Surveillance Investigator at Allied Universal® Compliance and Investigation Services in Asheville, North Carolina, you will play a crucial role in conducting discreet mobile and stationary surveillance to confirm the current activities and capabilities of claimants. This work supports the administration of insurance claims across various coverage types, including workers’ compensation, general liability, property and casualty, and disability. Your observations and detailed reporting will directly impact claim outcomes and contribute to the integrity of the insurance industry.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator will present unique challenges and opportunities. Here’s a glimpse into what a typical day might involve:

• Planning and Preparation: Reviewing case files, gathering background information, and planning surveillance strategies based on the specific objectives of each investigation.
• Conducting Surveillance: Utilizing various surveillance techniques and equipment to monitor subjects covertly, including mobile and stationary surveillance.
• Documentation: Meticulously documenting observations, activities, and any relevant information in a clear and concise manner, ensuring accuracy and completeness.
• Collaboration: Working with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Report Writing: Preparing detailed reports summarizing surveillance findings, including written descriptions, photographs, and video evidence.
• Maintaining Confidentiality: Adhering to strict confidentiality protocols and ethical standards in all surveillance operations.

Why Asheville, North Carolina?

Asheville, North Carolina, offers a unique blend of urban amenities and natural beauty, making it an attractive location for both personal and professional growth. Here are some reasons why Asheville is a great place to work and live:

• Vibrant Community: Asheville is known for its thriving arts and culture scene, with numerous galleries, music venues, and festivals throughout the year.
• Outdoor Recreation: Surrounded by the Blue Ridge Mountains, Asheville provides ample opportunities for hiking, biking, camping, and other outdoor activities.
• Growing Economy: Asheville has a diverse and growing economy, with a strong presence in healthcare, technology, and tourism.
• Quality of Life: Asheville offers a high quality of life with a relatively low cost of living compared to other major cities.
• Education: The city has a well-regarded public school system and several institutions of higher education, including the University of North Carolina Asheville.

Career Path

Allied Universal® is committed to providing employees with opportunities for career advancement. As a Surveillance Investigator, you can progress through various levels of responsibility and specialization. Potential career paths include:

• Senior Surveillance Investigator: Lead and mentor junior investigators, manage complex cases, and provide expert guidance on surveillance techniques.
• SIU Investigator: Focus on investigating fraudulent insurance claims, working closely with law enforcement and legal professionals.
• Investigation Manager: Oversee a team of investigators, manage case assignments, and ensure compliance with company policies and procedures.
• Compliance Officer: Ensure that all investigation activities comply with relevant laws, regulations, and ethical standards.

Salary and Benefits

Allied Universal® offers a competitive salary and benefits package to attract and retain top talent. The estimated salary range for a Surveillance Investigator in Asheville, North Carolina, is $40,000 to $65,000 per year, depending on experience and qualifications. In addition to salary, employees are eligible for a comprehensive benefits package, including:

• Health Insurance: Medical, dental, and vision coverage.
• Paid Time Off: Vacation, sick leave, and holidays.
• Retirement Plan: 401(k) with company match.
• Life Insurance: Basic and supplemental life insurance options.
• Disability Insurance: Short-term and long-term disability coverage.
• Employee Assistance Program (EAP): Confidential counseling and support services.
• Training and Development: Ongoing opportunities for professional development and skill enhancement.
• Employee Discounts: Discounts on various products and services.

Culture at Allied Universal®

Allied Universal® fosters a culture of innovation, excellence, and teamwork. We are committed to providing a supportive and inclusive work environment where employees can thrive and make a difference. Our core values include:

• Integrity: We conduct our business with honesty, transparency, and ethical behavior.
• Customer Service: We are dedicated to providing exceptional service and exceeding customer expectations.
• Innovation: We embrace new ideas and technologies to improve our services and processes.
• Teamwork: We work together collaboratively to achieve common goals.
• Diversity and Inclusion: We value and respect the diverse backgrounds and perspectives of our employees.

How to Apply

If you are a licensed Private Investigator with a passion for conducting surveillance and a commitment to excellence, we encourage you to apply for the Surveillance Investigator position at Allied Universal® in Asheville, North Carolina. To apply, please follow these steps:

1. Visit the Allied Universal® Careers website.
2. Search for the Surveillance Investigator position in Asheville, North Carolina.
3. Review the job description and qualifications carefully.
4. Click the "Apply Now" button to submit your application.
5. Upload your resume and cover letter, highlighting your relevant experience and qualifications.
6. Complete the online application form, providing all required information.
7. Submit your application and await further instructions.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Surveillance Investigator? The Surveillance Investigator conducts discreet mobile and stationary surveillance of claimants, documents observations, and collaborates with other investigators to gather information for insurance claims.
2. What qualifications are required for this position? A high school diploma or equivalent, a valid Private Investigator’s license, a valid driver's license with at least one year of driving experience, and flexibility to work varied hours are required.
3. What types of insurance claims will I be investigating? You will be investigating a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability.
4. What kind of surveillance techniques and equipment will I be using? You will be utilizing various surveillance techniques and equipment to monitor subjects covertly, including mobile and stationary surveillance.
5. How important is confidentiality in this role? Confidentiality is extremely important. You must adhere to legal and ethical standards in conducting surveillance operations and maintain strict confidentiality of all case information.
6. What opportunities are there for career advancement at Allied Universal®? Opportunities include advancement to Senior Surveillance Investigator, SIU Investigator, Investigation Manager, and Compliance Officer, among others.
7. What benefits does Allied Universal® offer to its employees? Allied Universal® offers a competitive salary and benefits package, including health insurance, paid time off, a 401(k) retirement plan, and various other benefits.
8. What is the work environment like at Allied Universal®? The work environment is collaborative and supportive, with a focus on integrity, customer service, innovation, and teamwork.
9. Is prior experience in insurance claims investigation required? While prior experience is beneficial, it is not always required. Prior educational or professional exposure to witness interviews or video monitoring is advantageous.
10. What training will I receive if I am hired for this position? You will be required to successfully complete the Allied Universal Investigations' training/orientation course post-offer.