Surveillance Investigator at Allied Universal: Your Path to a Rewarding Career in Insurance Claim Investigations

Are you a detail-oriented individual with a knack for observation and a passion for uncovering the truth? Do you thrive in dynamic environments and seek a career where your skills can make a real difference? If so, Allied Universal® Compliance and Investigation Services invites you to explore the exciting opportunity of becoming a Surveillance Investigator in the Chicago, Aurora, and Joliet areas of Illinois.

As a global leader in security and investigation services, Allied Universal® is committed to providing innovative solutions and exceptional service to our clients. Our Compliance and Investigation Services division is a premier destination for professionals seeking careers in insurance claim investigation, SIU investigation, and surveillance. We foster a culture of innovation, excellence, and continuous growth, offering our team members unparalleled opportunities to develop their skills and advance their careers.

Role Overview: The Surveillance Investigator's Mission

As a Surveillance Investigator, you will play a critical role in assisting with the administration of insurance claims by conducting discreet mobile and stationary surveillance of claimants. Your primary objective will be to confirm their current activities and capabilities, providing valuable information to insurance companies to ensure fair and accurate claim settlements.

This position requires a high degree of independence, attention to detail, and the ability to work effectively in a variety of environments. You will utilize your skills in observation, documentation, and critical thinking to gather evidence and prepare comprehensive reports that support the insurance claim process.

A Day in the Life of a Surveillance Investigator

No two days are the same for a Surveillance Investigator. Your daily activities will vary depending on the specific cases you are assigned to, but you can expect to engage in the following tasks:

• Planning and Preparation: Reviewing case files, gathering background information, and developing a surveillance plan.
• Conducting Surveillance: Performing mobile and stationary surveillance using various techniques and equipment to monitor subjects discreetly.
• Gathering Evidence: Collecting video and photographic evidence of claimant activities.
• Documenting Observations: Maintaining detailed and accurate logs of surveillance activities.
• Preparing Reports: Writing comprehensive reports summarizing surveillance findings and providing recommendations.
• Maintaining Confidentiality: Ensuring the confidentiality of all case information and adhering to ethical standards.
• Communicating with Clients: Providing regular updates to clients and responding to inquiries.
• Operating Equipment: Operating and maintaining surveillance equipment, including cameras, vehicles, and communication devices.

Why Chicago, Aurora, and Joliet, Illinois?

These three areas offer a diverse range of environments for surveillance work, from urban settings in Chicago to suburban and rural locations in Aurora and Joliet. The varied landscape provides unique challenges and opportunities for investigators to utilize their skills and adapt to different situations. The high population density in these areas also contributes to a greater demand for insurance claim investigations, making it an ideal location for a Surveillance Investigator to build a successful career.

Career Path: Growth and Advancement at Allied Universal®

Allied Universal® is committed to providing its employees with opportunities for growth and advancement. As a Surveillance Investigator, you can progress your career through various paths, including:

• Senior Surveillance Investigator: Taking on more complex cases, mentoring junior investigators, and providing training.
• SIU Investigator: Specializing in investigating fraudulent insurance claims.
• Supervisory Roles: Leading and managing a team of surveillance investigators.
• Management Positions: Overseeing investigation operations and developing strategies to improve efficiency and effectiveness.

Allied Universal® also offers a variety of training and development programs to help you enhance your skills and knowledge, enabling you to reach your full potential.

Salary and Benefits: Investing in Your Future

Allied Universal® offers a competitive salary and benefits package to attract and retain top talent. The pay rate for this Surveillance Investigator position is $20 - $23 per hour. In addition to competitive pay, Allied Universal® provides a comprehensive benefits package, including:

• Health Insurance: Medical, dental, and vision coverage to keep you and your family healthy.
• Paid Time Off: Vacation, sick leave, and holidays to help you maintain a healthy work-life balance.
• Retirement Plan: 401(k) with company match to help you save for your future.
• Life Insurance: Protection for you and your loved ones.
• Disability Insurance: Income protection in case of illness or injury.
• Employee Assistance Program (EAP): Confidential support and resources to help you manage personal and professional challenges.
• Tuition Reimbursement: Assistance with educational expenses to help you advance your career.

Culture: A Supportive and Collaborative Environment

Allied Universal® fosters a culture of teamwork, respect, and integrity. We believe in creating a supportive environment where employees can thrive and make a positive impact. We value diversity and inclusion and are committed to providing equal opportunities for all.

Our team members are passionate about their work and dedicated to providing exceptional service to our clients. We encourage collaboration, innovation, and continuous improvement. We recognize and reward employees for their contributions and celebrate their successes.

How to Apply: Join the Allied Universal® Team Today

If you are ready to take the next step in your career and join a dynamic and growing organization, we encourage you to apply for the Surveillance Investigator position at Allied Universal®.

To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant skills and experience, including your experience in surveillance, investigation, or related fields. Please also include your valid driver's license information and driving history.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frequently Asked Questions (FAQ)

1. What are the essential requirements for this position?

   A valid driver's license with at least one year of driving experience and a high school diploma or equivalent are required. Prior experience in surveillance or investigation is preferred.

2. What type of surveillance equipment will I be using?

   You will be using a variety of surveillance equipment, including cameras, vehicles, and communication devices. We provide comprehensive training on the use of all equipment.

3. What kind of cases will I be working on?

   You will be working on a range of insurance claim cases, including workers’ compensation, general liability, property and casualty, and disability claims.

4. Will I need to testify in court?

   In some cases, you may be required to provide testimony in legal proceedings. We will provide you with the necessary training and support to prepare for this.

5. What is the work schedule like?

   The work schedule can be flexible and may include evenings and weekends, depending on the needs of the cases. We strive to provide a reasonable work-life balance for our employees.

6. What are the opportunities for advancement?

   Allied Universal® offers numerous opportunities for advancement, including senior investigator roles, SIU investigator positions, supervisory roles, and management positions.

7. Is there any travel involved?

   The role involves travel within the designated area (Chicago, Aurora, and Joliet). You will primarily conduct surveillance in the field.

8. What is the company culture like?

   Allied Universal® fosters a supportive and collaborative environment where employees are valued and encouraged to grow. We prioritize teamwork, respect, and integrity.

9. How does Allied Universal support employee development?

   We offer various training programs, mentorship opportunities, and tuition reimbursement to support employee development and career advancement.

10. What safety measures are in place for surveillance investigators?

    Allied Universal® prioritizes the safety of its employees and provides thorough training on safety protocols, risk assessment, and defensive driving techniques.

Join Allied Universal® Compliance and Investigation Services and embark on a fulfilling career as a Surveillance Investigator. Apply today and make a difference in the insurance industry!