Are you a detail-oriented individual with a passion for uncovering the truth? Allied Universal® is seeking dedicated Surveillance Investigators to join our dynamic team in Columbia, Orangeburg, and Sumter, South Carolina. As a Surveillance Investigator, you will play a crucial role in insurance claim investigations, utilizing your skills to gather evidence and provide valuable insights to our clients.

Role Overview: Surveillance Investigator

As a Surveillance Investigator at Allied Universal®, you will be responsible for conducting discreet mobile and stationary surveillance of claimants to confirm their current activities and capabilities. Your work will directly assist in the administration of insurance claims, ensuring accuracy and fairness in the process. This role requires a high degree of independence, attention to detail, and the ability to adapt to various situations.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator is unique, but here’s a glimpse of what you can expect:

• Planning and Preparation: Reviewing case files, gathering background information, and planning surveillance strategies.
• Conducting Surveillance: Performing mobile and stationary surveillance using various techniques and equipment.
• Documentation: Meticulously documenting observations, activities, and relevant information.
• Report Writing: Preparing comprehensive reports summarizing findings and providing recommendations.
• Evidence Collection: Collecting and preserving evidence in accordance with legal and ethical standards.
• Collaboration: Working with other investigators and legal professionals to achieve investigation goals.

Why Columbia, Orangeburg, and Sumter, South Carolina?

These vibrant South Carolina cities offer a blend of southern charm and modern amenities. Columbia, the state capital, boasts a thriving cultural scene, excellent dining options, and a variety of outdoor activities. Orangeburg and Sumter offer a more relaxed pace of life with strong community ties and affordable living. Working in these locations provides opportunities to explore the natural beauty of South Carolina while contributing to meaningful work.

Career Path at Allied Universal®

Allied Universal® is committed to the growth and development of our employees. The Surveillance Investigator role can be a stepping stone to various career paths within the company, including:

• Senior Surveillance Investigator: Leading and mentoring junior investigators.
• SIU Investigator: Specializing in investigating insurance fraud.
• Claims Adjuster: Evaluating and settling insurance claims.
• Investigative Manager: Overseeing investigative operations and teams.

Salary and Benefits

Allied Universal® offers a competitive salary and comprehensive benefits package, including:

• Competitive salary commensurate with experience.
• Medical, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan with company match.
• Life and disability insurance.
• Employee assistance program.
• Professional development opportunities and tuition reimbursement.
• Auto and travel allowances.
• Flexible spending accounts.

Our Culture

At Allied Universal®, we foster a culture of teamwork, integrity, and excellence. We are committed to providing a supportive and inclusive work environment where every employee can thrive. Our core values include:

• Integrity: We uphold the highest ethical standards in all our actions.
• Service Excellence: We are dedicated to providing exceptional service to our clients and partners.
• Teamwork: We work together to achieve common goals.
• Innovation: We embrace new ideas and technologies to improve our services.
• Growth: We are committed to the personal and professional growth of our employees.

How to Apply

If you are ready to join our team and make a difference, we encourage you to apply online through the Allied Universal® careers page. Please submit your resume and a cover letter highlighting your relevant experience and qualifications.

Frequently Asked Questions (FAQ)

1. What qualifications are required for this role?

   A valid driver's license, at least one year of driving experience, and the ability to pass a comprehensive background check are required. Prior experience in insurance claim investigations is preferred but not mandatory.

2. What type of surveillance equipment will I be using?

   You will be using a variety of surveillance equipment, including cameras, GPS tracking devices, and other tools necessary for covert operations. Training on the use of this equipment will be provided.

3. Will I be working independently or as part of a team?

   While you will be conducting investigations independently, you will also be part of a larger team of investigators and legal professionals. Collaboration and communication are essential aspects of this role.

4. What are the working hours for this position?

   The working hours can be flexible and may include evenings and weekends, depending on the needs of the investigation. You must be adaptable and willing to work irregular hours.

5. Is there room for advancement within Allied Universal®?

   Yes, Allied Universal® is committed to promoting from within and offers various career development opportunities. You can advance to roles such as Senior Surveillance Investigator, SIU Investigator, or Investigative Manager.

6. What is the company culture like at Allied Universal®?

   Allied Universal® fosters a culture of teamwork, integrity, and excellence. We value our employees and provide a supportive and inclusive work environment.

7. Are auto and travel allowances provided?

   Yes, auto and travel allowances are provided to cover expenses incurred during surveillance activities.

8. What kind of training will I receive?

   You will receive comprehensive training on surveillance techniques, equipment usage, and company policies and procedures. Ongoing professional development opportunities are also available.

9. What types of insurance claims will I be investigating?

   You will be investigating a range of insurance claims, including workers’ compensation, general liability, property and casualty, and disability claims.

10. How important is documentation in this role?

    Documentation is crucial in this role. You must meticulously document all observations, activities, and relevant information to ensure accuracy and transparency in the investigation process.

11. What opportunities does the company offer for career growth?

    We offer several opportunities for advancement, including senior investigator positions and roles in management. We encourage you to continue to build your skills and advance with the company!

12. Are there any specific technologies that the investigator should be familiar with?

    While specific technology skills may vary, the investigator should be proficient in using cameras, GPS tracking devices, and other surveillance equipment.