Surveillance Investigator Careers at Allied Universal - Concord, California | Apply Now!

Role Overview

Allied Universal Compliance and Investigation Services is seeking dedicated and detail-oriented Surveillance Investigators to join our team in Concord and Livermore, California. As a Surveillance Investigator, you will play a crucial role in supporting insurance claim investigations by conducting discreet mobile and stationary surveillance of claimants. This position requires a strong ability to observe, document, and report findings accurately and ethically. You will be responsible for gathering evidence to assist in the administration of insurance claims, ensuring compliance with legal and company guidelines.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator with Allied Universal will bring new challenges and opportunities. Here’s a glimpse of what you can expect:

• Early Start: Your day typically begins early, preparing your surveillance equipment and reviewing case details.
• Mobile Surveillance: You'll spend a significant portion of your day conducting mobile surveillance, following claimants discreetly to observe their activities.
• Stationary Surveillance: You'll also perform stationary surveillance from various locations, such as vehicles or public areas, to monitor claimant's movements and interactions.
• Evidence Collection: Gathering video and photographic evidence is a critical task. You'll use your skills to capture clear and concise documentation of relevant activities.
• Report Writing: At the end of the day, you'll compile your observations into detailed reports, ensuring accuracy and clarity.
• Collaboration: You'll collaborate with insurance adjusters and case managers to provide updates and discuss findings.
• Compliance: Adhering to legal and ethical guidelines is paramount. You'll ensure all surveillance activities comply with regulations.

Why Concord and Livermore, California?

Concord and Livermore offer a blend of suburban comfort and urban amenities, making them ideal locations for Surveillance Investigators. These cities provide:

• Diverse Environments: From residential neighborhoods to commercial districts, Concord and Livermore offer diverse environments for conducting surveillance.
• Accessibility: With easy access to major highways and public transportation, you can efficiently travel to various surveillance locations.
• Community: These cities boast a strong sense of community, providing a supportive environment for both work and personal life.
• Recreation: After a day of investigative work, enjoy the numerous parks, trails, and recreational activities available in the area.
• Proximity to San Francisco: Benefit from the proximity to San Francisco, offering cultural attractions, dining, and entertainment options.

Career Path for Surveillance Investigators

Allied Universal is committed to the growth and development of our employees. The career path for a Surveillance Investigator can lead to various opportunities within the company:

• Senior Surveillance Investigator: With experience and proven performance, you can advance to a senior role, taking on more complex investigations and mentoring junior investigators.
• SIU Investigator: Develop specialized skills in investigating insurance fraud and become a SIU (Special Investigations Unit) Investigator.
• Investigative Supervisor: Lead and manage a team of Surveillance Investigators, overseeing their work and ensuring quality and compliance.
• Compliance Officer: Transition into a compliance role, ensuring the company adheres to legal and ethical standards in all investigative activities.
• Management Roles: Advance into management positions, overseeing investigative operations and contributing to strategic decision-making.

Salary & Benefits

Allied Universal offers a competitive salary and comprehensive benefits package for Surveillance Investigators:

• Pay Rate: $20 - $24 per hour
• Medical, Dental, and Vision Insurance: Comprehensive health coverage to meet your needs.
• 401(k) Retirement Savings Plan: Secure your financial future with a company-matched retirement plan.
• Paid Time Off (PTO): Enjoy paid time off for vacation, sick leave, and personal days.
• Paid Holidays: Receive paid holidays to celebrate special occasions.
• Life Insurance: Protect your loved ones with company-provided life insurance.
• Disability Insurance: Short-term and long-term disability coverage to provide financial security during unexpected events.
• Employee Assistance Program (EAP): Access confidential counseling and support services.
• Tuition Reimbursement: Further your education with tuition reimbursement opportunities.
• Professional Development: Enhance your skills and knowledge through ongoing training programs.

Culture at Allied Universal

Allied Universal fosters a culture of teamwork, integrity, and excellence. We are committed to:

• Diversity and Inclusion: We embrace diversity and create an inclusive environment where all employees feel valued and respected.
• Professional Growth: We provide opportunities for career advancement and skill development.
• Ethical Conduct: We uphold the highest ethical standards in all our investigative activities.
• Teamwork: We collaborate and support each other to achieve common goals.
• Recognition: We recognize and reward outstanding performance.

How to Apply

To apply for the Surveillance Investigator position at Allied Universal in Concord or Livermore, California, follow these steps:

• Visit our Careers Page: Go to the Allied Universal Careers website.
• Search for the Position: Use keywords such as "Surveillance Investigator" and "Concord" or "Livermore" to find the job listing.
• Review the Requirements: Carefully read the job description and ensure you meet the qualifications.
• Submit Your Application: Complete the online application form and upload your resume and cover letter.
• Follow Up: After submitting your application, check your email regularly for updates and potential interview invitations.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Surveillance Investigator?

   Surveillance Investigators conduct discreet mobile and stationary surveillance of claimants to gather evidence for insurance claim investigations. They document observations, collect video and photographic evidence, and prepare detailed reports.

2. What qualifications are required for this position?

   A valid driver's license with at least one year of driving experience, a high school diploma or equivalent, and strong observation and communication skills are required. Prior experience in law enforcement, military, or private investigation is preferred.

3. What is the pay rate for Surveillance Investigators at Allied Universal?

   The pay rate for Surveillance Investigators is $20 - $24 per hour.

4. What benefits does Allied Universal offer to its employees?

   Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement savings plan, paid time off, paid holidays, life insurance, and disability insurance.

5. What type of surveillance equipment will I be using?

   You will be using various surveillance techniques and equipment, including video cameras, photographic equipment, GPS tracking devices, and covert communication devices.

6. How does Allied Universal ensure ethical and legal compliance in surveillance operations?

   Allied Universal provides comprehensive training on legal and ethical guidelines for surveillance operations. We adhere to strict policies and procedures to ensure compliance with all applicable laws and regulations.

7. What opportunities for career advancement are available at Allied Universal?

   Allied Universal offers numerous opportunities for career advancement, including roles such as Senior Surveillance Investigator, SIU Investigator, Investigative Supervisor, and Compliance Officer.

8. What is the work environment like at Allied Universal?

   Allied Universal fosters a culture of teamwork, integrity, and excellence. We provide a supportive and inclusive environment where employees are valued and respected.

9. How does Allied Universal support employee development?

   Allied Universal supports employee development through ongoing training programs, tuition reimbursement opportunities, and professional development initiatives.

10. What is the application process for the Surveillance Investigator position?

    To apply, visit the Allied Universal Careers website, search for the Surveillance Investigator position in Concord or Livermore, review the job requirements, and submit your online application with your resume and cover letter.