Surveillance Investigator - Detroit, Michigan

Role Overview

Allied Universal® Compliance and Investigation Services is seeking a highly motivated and detail-oriented Surveillance Investigator to join our team in Detroit, Michigan. As a Surveillance Investigator, you will be responsible for conducting discreet mobile and stationary surveillance of claimants to confirm their current activities and capabilities, assisting with the administration of insurance claims. This role requires a high degree of independence, excellent observation skills, and the ability to maintain confidentiality. If you are a resourceful and adaptable individual with a passion for investigation, this is an excellent opportunity to advance your career in the insurance claims industry.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator will present unique challenges and opportunities. Your day might begin with reviewing case files and planning surveillance strategies based on the claimant's known activities and reported limitations. You'll spend a significant portion of your day conducting field surveillance, which involves setting up observation points, using video and photographic equipment to document claimant activities, and following claimants as they move about their daily routines. You'll need to be able to adapt to changing circumstances, maintain a low profile, and think on your feet to avoid detection. At the end of the day, you'll compile your findings into detailed reports, including video and photo evidence, and submit them to the claims adjuster for review. You may also be required to testify in court or depositions regarding your findings.

Why Detroit, Michigan?

Detroit, Michigan, offers a vibrant and diverse environment for both work and life. As a major metropolitan area, Detroit provides a wide range of opportunities for professional growth and personal enrichment. The city is experiencing a resurgence, with new businesses, cultural attractions, and residential developments transforming its landscape. Detroit's rich history and diverse communities offer a unique cultural experience, with world-class museums, theaters, and music venues. The city also boasts a thriving culinary scene, with a wide variety of restaurants and eateries to explore. For outdoor enthusiasts, Detroit offers numerous parks, green spaces, and recreational activities along the Detroit River and the Great Lakes. Living and working in Detroit provides a dynamic and rewarding experience, with a strong sense of community and a growing economy.

Career Path

Allied Universal® Compliance and Investigation Services offers a clear career path for Surveillance Investigators. With experience and proven performance, you can advance to roles such as Senior Surveillance Investigator, where you will take on more complex cases and mentor junior investigators. You may also have the opportunity to specialize in specific types of insurance claims, such as workers' compensation or disability claims. For those interested in management, there are opportunities to move into supervisory roles, overseeing teams of investigators and managing caseloads. Allied Universal® is committed to providing ongoing training and development to help you enhance your skills and advance your career within the company.

Salary and Benefits

Allied Universal® offers a competitive salary and benefits package for Surveillance Investigators. The salary for this position typically ranges from $40,000 to $60,000 per year, depending on experience and qualifications. In addition to salary, Allied Universal® provides a comprehensive benefits package, including health insurance (medical, dental, vision), paid time off (vacation, sick leave, holidays), a 401(k) retirement plan with company match, life insurance, and disability insurance. The company also offers auto and travel allowances to cover expenses incurred during field surveillance activities. Other benefits may include an employee assistance program, professional development opportunities, tuition reimbursement, flexible spending accounts, and an employee discount program.

Culture at Allied Universal®

Allied Universal® is committed to fostering a culture of excellence, integrity, and teamwork. The company values its employees and provides a supportive and inclusive work environment. Allied Universal® recognizes the importance of diversity and inclusion and strives to create a workplace where everyone feels valued and respected. The company encourages collaboration and open communication, providing opportunities for employees to share ideas and contribute to the success of the organization. Allied Universal® is also dedicated to giving back to the community through various volunteer and philanthropic initiatives. The company's commitment to its employees and the community makes it a great place to work and grow.

How to Apply

If you are interested in applying for the Surveillance Investigator position at Allied Universal® in Detroit, Michigan, please visit our careers website. You can search for the position by job title or location and submit your application online. Be sure to include a resume and cover letter highlighting your relevant skills and experience. If you meet the qualifications for the position, a recruiter will contact you to schedule an interview. The interview process may include a phone screening, an in-person interview, and a background check. Allied Universal® is an equal opportunity employer and welcomes applications from all qualified individuals.

Frequently Asked Questions (FAQ)

1. What are the essential functions of a Surveillance Investigator?

   The essential functions include conducting discreet surveillance, documenting activities with video and photos, writing detailed reports, and maintaining confidentiality.

2. What qualifications are needed for this role?

   A valid driver's license, high school diploma, and previous experience in surveillance or investigation are preferred.

3. What skills are essential for success in this position?

   Excellent observation, communication, and report-writing skills, as well as the ability to work independently and maintain confidentiality are crucial.

4. What is the typical work environment for a Surveillance Investigator?

   The work environment involves both field surveillance and office work for report writing and case management.

5. What opportunities for advancement are available at Allied Universal®?

   Advancement opportunities include Senior Surveillance Investigator, specialized investigator roles, and supervisory positions.

6. What kind of training is provided for Surveillance Investigators?

   Allied Universal® provides ongoing training and development to enhance your skills and knowledge.

7. Does this position require travel?

   Yes, this position requires travel within the Detroit metropolitan area to conduct surveillance activities.

8. What is the company's policy on diversity and inclusion?

   Allied Universal® is committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.

9. What is the dress code for Surveillance Investigators?

   Surveillance Investigators should dress appropriately for field work, blending in with the environment and avoiding attention.

10. How does Allied Universal® support employee well-being?

    Allied Universal® offers an employee assistance program and other benefits to support employee well-being.