Surveillance Investigator at Allied Universal: Your Path to a Dynamic Career in Insurance Claims

Are you a detail-oriented individual with a knack for observation and a passion for uncovering the truth? Do you thrive in dynamic environments and enjoy problem-solving? If so, a career as a Surveillance Investigator at Allied Universal® Compliance and Investigation Services might be the perfect fit for you. As a global leader in insurance claim investigations, Allied Universal® offers exciting opportunities for individuals seeking to make a real impact in the insurance industry.

Role Overview: Unveiling the Truth Through Surveillance

As a Surveillance Investigator, you will play a crucial role in the investigation of insurance claims. Your primary responsibility will be to conduct discreet mobile and stationary surveillance of claimants to confirm their current activities and capabilities. This involves utilizing various surveillance techniques and equipment to gather evidence and document observations, which will then be used to assist in the administration of insurance claims.

Key Responsibilities

• Conduct independent investigations of insurance claims across various coverage types, including workers’ compensation, general liability, property and casualty, and disability.
• Utilize various surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and any relevant information in a clear and concise manner.
• Gather and analyze evidence to support or refute insurance claims.
• Prepare detailed written reports summarizing surveillance findings.
• Maintain accurate and organized case files.
• Adhere to all legal and ethical guidelines related to surveillance activities.
• Communicate effectively with insurance adjusters, attorneys, and other stakeholders.
• Testify in court or other legal proceedings as needed.
• Manage multiple cases simultaneously.
• Conduct background checks and other investigative research.
• Maintain a high level of confidentiality and discretion.

A Day in the Life of a Surveillance Investigator

No two days are exactly alike for a Surveillance Investigator, which is part of what makes the role so engaging. However, a typical day might involve:

• Reviewing case files and developing surveillance plans.
• Preparing surveillance equipment and ensuring it is in good working order.
• Conducting mobile and stationary surveillance of claimants.
• Documenting observations through detailed notes, photographs, and video recordings.
• Analyzing gathered evidence and identifying inconsistencies or fraudulent activity.
• Preparing comprehensive reports summarizing surveillance findings.
• Communicating with insurance adjusters and providing updates on case progress.
• Attending meetings and providing testimony as required.

Why Los Angeles and Santa Ana, California?

Los Angeles and Santa Ana, California, offer a vibrant and diverse environment for Surveillance Investigators. The high population density and diverse industries in these areas create a significant demand for insurance claim investigations. Furthermore, these cities offer a wide range of cultural attractions, recreational activities, and career opportunities, making them attractive locations for both personal and professional growth.

Career Path: Growth Opportunities at Allied Universal

Allied Universal® is committed to providing its employees with opportunities for growth and advancement. As a Surveillance Investigator, you can advance your career by:

• Specializing in a particular area of insurance claim investigation, such as workers’ compensation or fraud.
• Pursuing certifications in investigation or related fields.
• Taking on leadership roles within the investigation team.
• Moving into management positions within Allied Universal®.

Salary and Benefits: Competitive Compensation and Comprehensive Benefits

Allied Universal® offers a competitive salary and comprehensive benefits package to its employees. The pay rate for Surveillance Investigators typically ranges from $20 to $24 per hour. In addition to salary, Allied Universal® offers a range of benefits, including:

• Medical, dental, and vision insurance
• Paid time off (PTO)
• Paid holidays
• 401(k) retirement plan with company match
• Life insurance
• Disability insurance
• Employee assistance program (EAP)
• Tuition reimbursement
• Professional development opportunities
• Employee discount program

Culture: A Commitment to Excellence and Innovation

Allied Universal® fosters a culture of excellence and innovation. The company is committed to providing its employees with the resources and support they need to succeed. Allied Universal® also encourages its employees to embrace new technologies and approaches to insurance claim investigation.

How to Apply: Join the Allied Universal Team Today!

If you are a motivated and detail-oriented individual with a passion for investigation, we encourage you to apply for a Surveillance Investigator position at Allied Universal® in Los Angeles or Santa Ana, California. To apply, please visit the Allied Universal® careers website and submit your resume and cover letter.

FAQ: Your Questions Answered

1. What are the minimum qualifications for a Surveillance Investigator position?

   The minimum qualifications typically include a valid driver's license with at least one year of driving experience, a high school diploma or equivalent, and the ability to pass a background check.

2. Is prior experience in surveillance required?

   Prior experience in surveillance, investigation, or a related field is preferred but not always required. Allied Universal® provides training to new employees.

3. What type of surveillance equipment do Surveillance Investigators use?

   Surveillance Investigators may use a variety of equipment, including cameras, video recorders, GPS trackers, and audio recording devices.

4. What are the working hours for Surveillance Investigators?

   Working hours can vary depending on the needs of the investigation. Surveillance Investigators may be required to work flexible hours, including evenings and weekends.

5. What is the dress code for Surveillance Investigators?

   The dress code typically requires Surveillance Investigators to dress in a manner that allows them to blend in with their surroundings. This may involve wearing casual clothing or business attire, depending on the situation.

6. What is the company culture like at Allied Universal?

   Allied Universal fosters a culture of excellence and innovation. The company is committed to providing its employees with the resources and support they need to succeed.

7. Are there opportunities for advancement at Allied Universal?

   Yes, Allied Universal is committed to providing its employees with opportunities for growth and advancement.

8. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, paid holidays, a 401(k) retirement plan, and more.

9. How do I apply for a Surveillance Investigator position at Allied Universal?

   To apply, please visit the Allied Universal careers website and submit your resume and cover letter.

10. What kind of training is provided to Surveillance Investigators?

    Allied Universal provides comprehensive training to new Surveillance Investigators, covering topics such as surveillance techniques, legal and ethical guidelines, and report writing.