Surveillance Investigator - Norfolk, Virginia

Role Overview

Allied Universal® Compliance and Investigation Services is seeking a dedicated and detail-oriented Surveillance Investigator to join our team in Norfolk, Virginia. As a Surveillance Investigator, you will play a crucial role in conducting independent investigations of insurance claims. Your primary responsibility will be to perform discreet mobile and stationary surveillance to confirm the current activities and capabilities of claimants, providing essential information to assist in the administration of insurance claims. This role requires a high level of professionalism, ethical conduct, and the ability to work independently with minimal supervision.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator at Allied Universal is dynamic and requires adaptability. Here’s a glimpse into what a typical day might look like:

• Early Start: Begin the day by reviewing the case file and planning the surveillance strategy based on the claimant's known activities and routines.
• Setting Up Surveillance: Drive to the designated location and set up surveillance equipment, ensuring it is discreet and effective.
• Mobile Surveillance: Follow the claimant's movements, using various surveillance techniques to monitor their activities covertly. This may involve driving, walking, or using public transportation.
• Stationary Surveillance: Position yourself in a strategic location to observe the claimant's activities from a fixed point, documenting all relevant information.
• Documentation: Continuously document observations, activities, and any relevant information in a clear and concise manner, using video, photographs, and written notes.
• Collaboration: Communicate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Report Writing: At the end of the day, compile all gathered information into a detailed report, summarizing the findings and providing recommendations.
• Equipment Maintenance: Ensure all surveillance equipment is properly maintained and in good working order.

Why Norfolk, Virginia?

Norfolk, Virginia, offers a unique blend of urban and suburban living, making it an ideal location for Surveillance Investigators. The city's diverse population and range of industries provide ample opportunities for conducting various types of investigations. Additionally, Norfolk's rich history, cultural attractions, and proximity to the Chesapeake Bay offer a high quality of life for those who choose to live and work here.

Career Path

At Allied Universal, we are committed to providing our employees with opportunities for growth and advancement. The Surveillance Investigator role can serve as a stepping stone to various career paths within the company. Potential career advancements include:

• Senior Surveillance Investigator: Lead and mentor a team of Surveillance Investigators, overseeing complex investigations and providing guidance.
• SIU Investigator: Specialize in investigating suspected fraudulent insurance claims, working closely with insurance companies and law enforcement agencies.
• Investigations Manager: Manage a team of investigators, overseeing all aspects of the investigation process and ensuring compliance with legal and ethical standards.
• Compliance Officer: Ensure the company's compliance with all applicable laws and regulations, conducting internal audits and investigations.

Salary & Benefits

Allied Universal offers a competitive salary and benefits package to attract and retain top talent. The salary for a Surveillance Investigator in Norfolk, Virginia, typically ranges from $45,000 to $65,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package that includes:

• Health Insurance: Medical, dental, and vision coverage
• Paid Time Off: Vacation, sick leave, and holidays
• Retirement Plan: 401(k) with company match
• Life Insurance: Basic and supplemental life insurance options
• Disability Insurance: Short-term and long-term disability coverage
• Employee Assistance Program (EAP): Confidential counseling and support services
• Professional Development: Training programs and career advancement opportunities
• Employee Referral Bonus: Earn bonuses for referring qualified candidates
• Tuition Reimbursement: Assistance with educational expenses
• Wellness Programs: Resources and programs to support employee health and well-being
• Flexible Spending Accounts (FSA): Pre-tax savings for healthcare and dependent care expenses
• Health Savings Accounts (HSA): Tax-advantaged savings for healthcare expenses
• Employee Discounts: Discounts on various products and services
• Company Vehicle: Some positions require a company vehicle.

Culture at Allied Universal

At Allied Universal, we foster a culture of teamwork, respect, and integrity. We are committed to providing our employees with a supportive and inclusive work environment where they can thrive and reach their full potential. We value diversity and believe that it is essential to our success. We also encourage our employees to give back to the community through volunteer activities and charitable giving.

How to Apply

If you are a motivated and dedicated individual with a passion for investigation, we encourage you to apply for the Surveillance Investigator position at Allied Universal. To apply, please visit our careers page at [Insert Allied Universal Careers Page Link Here] and submit your resume and cover letter. Be sure to highlight your relevant experience and qualifications, including your Private Investigator's license and any prior experience in surveillance or investigation.

Frequently Asked Questions (FAQ)

1. What are the essential requirements for this role?

   The essential requirements include a Private Investigator’s license, a valid driver's license with at least one year of driving experience, a high school diploma or equivalent, and the ability to pass a background check and drug screening.

2. What kind of surveillance equipment will I be using?

   You will be using a variety of surveillance equipment, including video cameras, still cameras, binoculars, and GPS tracking devices. We provide comprehensive training on the proper use and maintenance of all equipment.

3. Will I be working independently or as part of a team?

   While you will often work independently, you will also collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts. Teamwork is an essential part of our culture.

4. What kind of training will I receive?

   You will receive comprehensive training on surveillance techniques, legal and ethical standards, report writing, and the use of surveillance equipment. We also provide ongoing professional development opportunities to help you stay up-to-date on the latest industry trends and best practices.

5. What are the working hours like?

   The working hours for this role can be varied and irregular, including weekends and holidays, depending on the needs of the investigation. Flexibility is essential.

6. What is the dress code?

   The dress code for surveillance operations is typically casual and inconspicuous, allowing you to blend in with the environment. However, when attending court or meeting with clients, professional attire is required.

7. How much travel is involved?

   The amount of travel required depends on the location of the claimant and the scope of the investigation. You may be required to travel within the Norfolk area or to surrounding cities and states.

8. What are the opportunities for advancement?

   Allied Universal is committed to providing our employees with opportunities for growth and advancement. Potential career advancements include Senior Surveillance Investigator, SIU Investigator, Investigations Manager, and Compliance Officer.

9. What is the company culture like?

   At Allied Universal, we foster a culture of teamwork, respect, and integrity. We are committed to providing our employees with a supportive and inclusive work environment where they can thrive and reach their full potential.

10. What is Allied Universal's mission?

    Allied Universal’s mission is to provide unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses in our communities.