Surveillance Investigator at Allied Universal - North Bay, CA

Role Overview

Allied Universal Compliance and Investigation Services is seeking a dedicated and detail-oriented Surveillance Investigator to join our team in the North Bay area, covering Novato, Fairfield, and Santa Rosa, California. As a Surveillance Investigator, you will play a crucial role in conducting discreet mobile and stationary surveillance to gather information related to insurance claims. This position requires a keen eye for detail, strong observational skills, and the ability to work independently while adhering to legal and ethical guidelines.

Day in the Life of a Surveillance Investigator

A typical day for a Surveillance Investigator at Allied Universal involves:

• Planning and preparing for surveillance assignments, including reviewing case files and gathering necessary equipment.
• Conducting mobile and stationary surveillance of claimants, utilizing various techniques to monitor their activities covertly.
• Documenting observations, activities, and any relevant information in a clear and concise manner, including taking photographs and videos.
• Maintaining detailed and accurate records of surveillance activities, ensuring compliance with company policies and procedures.
• Communicating effectively with insurance claim adjusters and other relevant parties to provide timely updates on the progress of investigations.
• Analyzing gathered information to determine the validity of insurance claims and preparing comprehensive reports summarizing findings and conclusions.
• Adhering to all legal and ethical guidelines related to surveillance and investigation, ensuring the confidentiality of all information obtained during investigations.
• Operating and maintaining surveillance equipment effectively, troubleshooting any technical issues that may arise.
• Managing multiple investigations simultaneously, prioritizing assignments based on urgency and importance.
• Testifying in court or legal proceedings as required, providing accurate and credible testimony based on surveillance findings.

Why North Bay, CA?

The North Bay area of California, encompassing Novato, Fairfield, and Santa Rosa, offers a unique blend of urban and rural environments, providing a high quality of life for its residents. With its stunning natural landscapes, including rolling hills, vineyards, and coastal views, the North Bay is an ideal location for those who enjoy outdoor activities such as hiking, biking, and water sports. The region also boasts a thriving arts and culture scene, with numerous galleries, museums, and performance venues. Additionally, the North Bay is home to a diverse range of businesses and industries, providing ample opportunities for professional growth and development. Working as a Surveillance Investigator in the North Bay allows you to contribute to the community by helping to ensure the integrity of insurance claims and protecting against fraudulent activity.

Career Path

Allied Universal is committed to providing its employees with opportunities for career advancement. A Surveillance Investigator can advance their career through several paths:

• Senior Surveillance Investigator: With experience and proven performance, you can move into a senior role, taking on more complex investigations and mentoring junior investigators.
• SIU Investigator: Specializing in Special Investigation Unit (SIU) cases, focusing on fraud and high-value claims.
• Investigation Supervisor: Overseeing a team of Surveillance Investigators, managing case assignments, and ensuring quality control.
• Investigation Manager: Leading a department of investigators, setting strategic goals, and developing investigation protocols.
• Training and Development Specialist: Utilizing your expertise to train new investigators and develop training programs.

Salary & Benefits

The pay rate for this Surveillance Investigator position is $20 - $24 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and Paid Holidays
• 401(k) Retirement Plan with Company Match
• Life Insurance and Disability Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Employee Discount Programs and Tuition Reimbursement
• Bonus Potential and Performance-Based Incentives

Culture at Allied Universal

Allied Universal fosters a culture of teamwork, integrity, and excellence. We value our employees and provide a supportive and inclusive work environment where everyone has the opportunity to grow and succeed. We are committed to providing ongoing training and development opportunities to help our employees enhance their skills and advance their careers. At Allied Universal, we believe that our employees are our greatest asset, and we are dedicated to creating a positive and rewarding work experience for all.

How to Apply

If you are interested in joining our team as a Surveillance Investigator in the North Bay area, we encourage you to apply online through the Allied Universal Careers website. Please submit your resume and a cover letter highlighting your relevant experience and qualifications. We look forward to reviewing your application and considering you for this exciting opportunity.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Surveillance Investigator?

   Surveillance Investigators conduct discreet mobile and stationary surveillance, document observations, and gather evidence related to insurance claims.

2. What qualifications are required for this position?

   A valid driver's license with at least one year of driving experience, a high school diploma or equivalent, and strong observational and report writing skills are required.

3. What is the pay rate for this position?

   The pay rate is $20 - $24 per hour.

4. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, a 401(k) retirement plan, and more.

5. What is the career path for a Surveillance Investigator at Allied Universal?

   A Surveillance Investigator can advance to Senior Surveillance Investigator, SIU Investigator, Investigation Supervisor, or Investigation Manager roles.

6. What is the work environment like at Allied Universal?

   Allied Universal fosters a culture of teamwork, integrity, and excellence, with a supportive and inclusive work environment.

7. What kind of training is provided to Surveillance Investigators?

   Allied Universal provides ongoing training and development opportunities to help employees enhance their skills and advance their careers.

8. Is prior experience in insurance claims investigation required?

   While not always required, knowledge of insurance claim processes is preferred.

9. What type of equipment will I be using as a Surveillance Investigator?

   You will be using various surveillance techniques and equipment to monitor subjects covertly, including cameras, vehicles, and other specialized tools.

10. How do I apply for this position?

    You can apply online through the Allied Universal Careers website by submitting your resume and a cover letter.