Surveillance Investigator at Allied Universal: Rancho Cucamonga, California

Role Overview

Allied Universal Compliance and Investigation Services is seeking diligent and detail-oriented Surveillance Investigators to join our team in Rancho Cucamonga, California. As a Surveillance Investigator, you will play a critical role in supporting insurance claim investigations by conducting discreet mobile and stationary surveillance of claimants. Your observations and documentation will assist in determining the validity of claims and ensuring accurate administration.

Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator at Allied Universal presents a unique set of challenges and responsibilities. Here's a glimpse into what you can expect:

• Planning and Preparation: Review case files, gather background information on claimants, and plan surveillance strategies based on specific objectives.
• Conducting Surveillance: Perform mobile and stationary surveillance using various techniques and equipment to monitor claimant activities discreetly.
• Documentation: Accurately document all observations, activities, and relevant information, including written summaries, photographs, and video evidence.
• Evidence Gathering: Collect and preserve evidence to support claim investigations and ensure compliance with legal and ethical guidelines.
• Reporting: Prepare detailed reports summarizing surveillance findings and providing insights into claimant activities for insurance adjusters and SIU investigators.
• Coordination: Collaborate with insurance professionals and other stakeholders to share information and contribute to the overall investigation process.
• Equipment Maintenance: Ensure surveillance equipment is in good working order and maintained properly.
• Adherence to Guidelines: Maintain confidentiality and adhere to all legal and ethical standards throughout the investigation process.

Why Rancho Cucamonga, California?

Rancho Cucamonga offers a blend of suburban comfort and urban accessibility, making it an ideal location for both work and leisure. Here are a few reasons why Rancho Cucamonga is a great place to live and work:

• Location: Situated in the Inland Empire, Rancho Cucamonga provides easy access to Southern California's major attractions, including beaches, mountains, and deserts.
• Quality of Life: The city boasts a high quality of life with excellent schools, safe neighborhoods, and abundant recreational opportunities.
• Business Environment: Rancho Cucamonga has a thriving business community with diverse industries and ample employment opportunities.
• Amenities: Enjoy a variety of shopping, dining, and entertainment options, including Victoria Gardens, a premier shopping and lifestyle center.
• Outdoor Activities: Explore numerous parks, hiking trails, and outdoor spaces, such as the Cucamonga-Guasti Regional Park and the North Etiwanda Preserve.

Career Path

Allied Universal is committed to providing employees with opportunities for growth and advancement. The career path for a Surveillance Investigator can lead to various roles within the company, such as:

• Senior Surveillance Investigator: Lead and mentor junior investigators, handling more complex cases and providing expert guidance.
• SIU Investigator: Conduct in-depth investigations of suspected insurance fraud, working closely with law enforcement and legal professionals.
• Investigation Supervisor: Oversee a team of investigators, ensuring quality and compliance with company standards and legal requirements.
• Training Specialist: Develop and deliver training programs for new and existing investigators, enhancing their skills and knowledge.
• Management Roles: Advance into management positions, such as Investigation Manager or Regional Director, overseeing larger teams and strategic initiatives.

Salary and Benefits

The pay rate for the Surveillance Investigator position ranges from $20 to $24 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Health Insurance: Comprehensive medical, dental, and vision plans to keep you and your family healthy.
• Paid Time Off: Generous vacation, sick leave, and holiday pay to ensure you have time to relax and recharge.
• Retirement Savings: A 401(k) plan with company match to help you save for your future.
• Life and Disability Insurance: Protection for you and your family in case of unexpected events.
• Employee Assistance Program (EAP): Confidential counseling and support services to help you manage personal and professional challenges.
• Professional Development: Training and development opportunities to enhance your skills and advance your career.
• Employee Referral Program: Earn bonuses for referring qualified candidates to join our team.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax contributions.
• Wellness Programs: Programs designed to promote employee health and well-being.

Culture at Allied Universal

Allied Universal fosters a culture of teamwork, respect, and excellence. We value our employees and provide a supportive work environment where everyone can thrive. Our commitment to diversity and inclusion ensures that all employees feel valued and respected. We also prioritize professional development, offering ongoing training and opportunities for career advancement.

How to Apply

If you are a motivated and detail-oriented individual with a passion for investigation, we encourage you to apply for the Surveillance Investigator position at Allied Universal. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Surveillance Investigator?
   Conducting surveillance, documenting observations, gathering evidence, and preparing detailed reports.
2. What qualifications are required for this position?
   A valid driver's license, experience with surveillance techniques, and strong observation skills.
3. What types of insurance claims will I be investigating?
   Workers’ compensation, general liability, property and casualty, and disability claims.
4. What kind of equipment will I be using?
   Various surveillance equipment, including video cameras, photography equipment, and mobile tracking devices.
5. Is prior law enforcement experience required?
   While not required, prior law enforcement or military experience can be beneficial.
6. What opportunities for career advancement are available?
   Opportunities include Senior Surveillance Investigator, SIU Investigator, and Investigation Supervisor.
7. What is the work environment like at Allied Universal?
   A supportive and collaborative environment with a focus on teamwork and professional development.
8. How does Allied Universal support employee well-being?
   Through comprehensive benefits, wellness programs, and an employee assistance program.
9. What is the dress code for Surveillance Investigators?
   The dress code typically requires professional attire suitable for covert surveillance activities.
10. Are there opportunities for overtime pay?
    Yes, depending on the needs of the investigation and company policies.