Surveillance Investigator at Allied Universal - Rochester, MN

Role Overview

Allied Universal is seeking a dedicated and detail-oriented Surveillance Investigator to join our team in Rochester, Minnesota. As a Surveillance Investigator, you will play a crucial role in insurance claim investigations, gathering evidence to support or refute claims. This position requires conducting discreet mobile and stationary surveillance of claimants, utilizing various surveillance techniques and equipment. You will be responsible for documenting your findings with detailed reports, photographs, and video recordings. This role offers a guaranteed 40 hours per week and a competitive pay rate of $25-$30 per hour.

A Day in the Life of a Surveillance Investigator

Here’s what a typical day might look like for a Surveillance Investigator at Allied Universal:

• Early Morning: Start the day by reviewing your assigned cases and planning your surveillance strategy. This includes identifying the claimant's address, daily routines, and any relevant background information.
• Morning Surveillance: Conduct mobile surveillance, following the claimant to observe their activities. This may involve driving, walking, or using public transportation to maintain a discreet presence.
• Mid-Day: Set up stationary surveillance at a location where the claimant is expected to be. This could be their home, workplace, or a public area. Use surveillance equipment such as cameras and video recorders to capture their activities.
• Afternoon: Continue to monitor the claimant's activities, adjusting your surveillance strategy as needed. Gather photographic and video evidence to document their physical capabilities and daily routines.
• Late Afternoon/Evening: Compile your findings into a detailed report, including a summary of your observations, photographic evidence, and video recordings. Ensure all information is accurate and well-organized.
• End of Day: Submit your report to the appropriate insurance adjuster or team member. Participate in team meetings to discuss ongoing investigations and share insights.

Why Rochester, Minnesota?

Rochester, Minnesota, is a vibrant city known for its high quality of life and strong sense of community. Home to the world-renowned Mayo Clinic, Rochester offers excellent healthcare, educational opportunities, and a thriving job market. The city boasts numerous parks, recreational facilities, and cultural attractions, making it an ideal place to live and work. Allied Universal’s presence in Rochester provides a stable and rewarding career opportunity in a supportive and growing environment.

Career Path

At Allied Universal, we are committed to providing opportunities for career growth and advancement. As a Surveillance Investigator, you can progress through various levels of responsibility and specialization. Potential career paths include:

• Senior Surveillance Investigator: Lead complex investigations and mentor junior investigators.
• SIU Investigator: Focus on investigating fraudulent insurance claims.
• Field Supervisor: Oversee a team of surveillance investigators and manage field operations.
• Regional Manager: Manage investigative operations across multiple locations.

Salary and Benefits

The pay rate for this position is $25-$30 per hour, with guaranteed 40 hours per week. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Paid time off (PTO)
• Paid holidays
• 401(k) retirement plan with company match
• Life insurance
• Disability insurance
• Employee assistance program (EAP)
• Tuition reimbursement
• Professional development opportunities
• Employee referral program

Culture at Allied Universal

Allied Universal is committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. We prioritize teamwork, collaboration, and continuous improvement. Our employees are driven by a shared commitment to excellence and integrity. We encourage professional development and provide opportunities for career advancement. At Allied Universal, you will be part of a supportive team that is dedicated to making a difference in the insurance industry.

How to Apply

If you are interested in joining our team as a Surveillance Investigator in Rochester, Minnesota, we encourage you to apply online through our careers page. Please submit your resume and a cover letter highlighting your relevant experience and qualifications. We look forward to hearing from you!

FAQ

1. What qualifications are required for this position?

   A valid driver's license with at least one year of driving experience, a high school diploma or equivalent, and the ability to pass a background check are required.

2. What skills are important for a Surveillance Investigator?

   Strong observation skills, excellent written and verbal communication skills, and proficiency in using surveillance equipment are essential.

3. What types of insurance claims will I be investigating?

   You will be investigating a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability claims.

4. What surveillance techniques will I be using?

   You will be using various surveillance techniques, including mobile and stationary surveillance, video recording, and photography.

5. How much does this position pay?

   The pay rate is $25-$30 per hour.

6. Are there opportunities for career advancement?

   Yes, Allied Universal is committed to providing opportunities for career growth and advancement.

7. What benefits are offered?

   Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and a 401(k) retirement plan.

8. What is the work environment like?

   Allied Universal fosters a diverse and inclusive workplace where all employees feel valued and respected.

9. Is training provided?

   Yes, we provide training to ensure you are proficient in using surveillance equipment and following company procedures.

10. What is the application process?

    Apply online through our careers page by submitting your resume and a cover letter highlighting your relevant experience and qualifications.