Surveillance Investigator Careers at Allied Universal - San Diego, California

Role Overview

Allied Universal Compliance and Investigation Services is seeking dedicated and detail-oriented Surveillance Investigators to join our team in San Diego, California. As a Surveillance Investigator, you will play a crucial role in conducting discreet mobile and stationary surveillance to gather evidence related to insurance claims. This position requires a strong sense of ethics, excellent observational skills, and the ability to work independently while adhering to legal and company guidelines.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator is unique and presents new challenges. Here’s a glimpse into what you can expect:

• Early Morning: Review your assigned cases for the day, gather necessary equipment (camera, video recorder, vehicle), and plan your surveillance strategy based on the claimant's known activities and location.
• Morning Surveillance: Conduct mobile surveillance, following the claimant while maintaining a discreet distance. Document their activities, noting any physical capabilities or limitations observed.
• Midday: Review the gathered evidence, ensuring clarity and relevance. Prepare preliminary reports and communicate any significant findings to your supervisor.
• Afternoon Surveillance: Set up stationary surveillance at a location frequented by the claimant, such as their home or workplace. Continue documenting their activities, focusing on consistency with their reported condition.
• Late Afternoon: Compile all gathered evidence, including video footage, photographs, and detailed notes. Prepare a comprehensive report summarizing your observations and findings, ensuring accuracy and completeness.
• End of Day: Submit your completed reports and evidence to your supervisor. Participate in debriefing sessions to discuss any challenges or insights gained during the day's surveillance activities.

Why San Diego, California?

San Diego offers an ideal environment for Surveillance Investigators. The diverse landscape, ranging from urban centers to suburban neighborhoods and coastal areas, provides varied surveillance opportunities. The city's robust insurance industry and active legal environment also contribute to a steady demand for skilled investigators. Additionally, San Diego's pleasant climate and outdoor recreational activities make it an attractive place to live and work.

Career Path

Allied Universal is committed to providing opportunities for career growth and advancement. Starting as a Surveillance Investigator can lead to various career paths within the company. Here are some potential trajectories:

• Senior Surveillance Investigator: After demonstrating consistent performance and expertise, you can advance to a senior role, taking on more complex cases and mentoring junior investigators.
• SIU Investigator: With additional training and experience, you can transition to a Special Investigations Unit (SIU) Investigator, focusing on investigating fraudulent insurance claims.
• Investigation Supervisor: By demonstrating leadership skills and a strong understanding of investigation principles, you can become a supervisor, overseeing a team of investigators and managing case assignments.
• Compliance Officer: With a focus on regulatory compliance and ethical standards, you can move into a compliance officer role, ensuring that all investigations adhere to legal and company guidelines.

Salary and Benefits

Allied Universal offers a competitive salary range of $20 - $24 per hour for Surveillance Investigators in San Diego, California. In addition to competitive pay, we offer a comprehensive benefits package, including:

• Health Insurance: Medical, dental, and vision coverage to keep you and your family healthy.
• Paid Time Off: Vacation and sick leave to ensure a healthy work-life balance.
• 401(k) Retirement Plan: A retirement savings plan with company matching to help you secure your financial future.
• Life Insurance: Financial protection for your loved ones in the event of an unforeseen circumstance.
• Disability Insurance: Income protection if you become disabled and unable to work.
• Employee Assistance Program (EAP): Confidential counseling and support services for personal and work-related issues.
• Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
• Career Advancement: Opportunities for career growth and advancement within the company.
• Employee Referral Program: Rewards for referring qualified candidates to join our team.
• Flexible Spending Account (FSA): A tax-advantaged account to pay for eligible healthcare expenses.
• Health Savings Account (HSA): A tax-advantaged account to save for future healthcare expenses.
• Tuition Reimbursement: Financial assistance for eligible education and training programs.

Culture at Allied Universal

At Allied Universal, we foster a culture of teamwork, integrity, and excellence. We value our employees and are committed to providing a supportive and inclusive work environment. Our team members are encouraged to share their ideas, collaborate on projects, and contribute to the overall success of the company. We also emphasize the importance of ethical conduct and professionalism in all aspects of our work.

How to Apply

If you are a motivated and detail-oriented individual with a passion for investigation, we encourage you to apply for the Surveillance Investigator position at Allied Universal in San Diego, California. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant skills, experience, and qualifications. We look forward to reviewing your application!

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Surveillance Investigator?

   Surveillance Investigators conduct discreet mobile and stationary surveillance to gather evidence related to insurance claims. They document observations, prepare reports, and ensure compliance with legal and ethical guidelines.

2. What qualifications are required for this position?

   A valid driver's license with at least one year of driving experience, a high school diploma or equivalent, strong observational skills, and excellent communication skills are required.

3. What is the salary range for Surveillance Investigators at Allied Universal?

   The salary range for Surveillance Investigators in San Diego, California is $20 - $24 per hour.

4. What benefits does Allied Universal offer to its employees?

   Allied Universal offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) retirement plan, life insurance, and disability insurance.

5. What opportunities are there for career advancement at Allied Universal?

   Allied Universal provides opportunities for career growth and advancement, including senior investigator, SIU investigator, investigation supervisor, and compliance officer roles.

6. What is the work environment like at Allied Universal?

   Allied Universal fosters a culture of teamwork, integrity, and excellence, with a focus on providing a supportive and inclusive work environment.

7. What type of surveillance equipment will I be using?

   Surveillance Investigators use various types of equipment, including cameras, video recorders, and GPS tracking devices, to conduct surveillance activities.

8. Will I be required to testify in court?

   In some cases, Surveillance Investigators may be required to provide testimony in legal proceedings related to their investigations.

9. How much driving is involved in this role?

   This role requires a significant amount of driving, as Surveillance Investigators conduct mobile surveillance and travel to various locations to gather evidence.

10. Is prior experience in insurance claims investigation required?

    While prior experience is a plus, it is not always required. Allied Universal provides training to equip new investigators with the necessary skills and knowledge.