Surveillance Investigator - South Bay: Advance Your Career with Allied Universal

Role Overview

Allied Universal Compliance and Investigation Services is seeking diligent and detail-oriented Surveillance Investigators to join our team in the South Bay area, covering San Jose and Watsonville, California. As a Surveillance Investigator, you will play a crucial role in confirming the activities and capabilities of claimants, providing essential information for the administration of insurance claims. This position requires conducting discreet mobile and stationary surveillance, gathering evidence through video, photography, and detailed reports, and adhering to the highest legal and ethical standards.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator at Allied Universal will present unique challenges and opportunities. Your primary responsibilities will include:

• Planning and Preparation: Reviewing case files, gathering background information, and planning surveillance strategies based on the objectives of the investigation.
• Conducting Surveillance: Performing covert mobile and stationary surveillance of claimants using various techniques and equipment. This may involve long hours of observation in different environments.
• Gathering Evidence: Collecting video and photographic evidence to document claimant activities and capabilities.
• Documentation and Reporting: Preparing detailed and accurate reports of surveillance findings, including observations, activities, and any relevant information.
• Communication: Communicating regularly with insurance adjusters, case managers, and other stakeholders to provide updates on the progress of investigations.
• Maintaining Confidentiality: Ensuring the confidentiality of all case information and adhering to legal and ethical standards.

Why San Jose and Watsonville, California?

The South Bay area, encompassing San Jose and Watsonville, offers a dynamic and diverse environment for Surveillance Investigators. This region presents a wide range of cases and investigative challenges, providing ample opportunities for professional growth and development. The area's varied landscapes and demographics require adaptability and resourcefulness, making it an ideal location for those seeking a stimulating career.

Career Path at Allied Universal

Allied Universal is committed to providing employees with opportunities for career advancement. Starting as a Surveillance Investigator, you can progress through various roles within the company, such as:

• Senior Surveillance Investigator: Taking on more complex cases and mentoring junior investigators.
• SIU Investigator: Specializing in the investigation of fraudulent insurance claims.
• Field Supervisor: Overseeing a team of surveillance investigators and managing field operations.
• Regional Manager: Managing investigation services across a larger geographic area.
• Training Specialist: Developing and delivering training programs for new and existing investigators.

We also provide ongoing training and professional development opportunities to help you enhance your skills and advance your career within the insurance claim investigation field.

Salary and Benefits

The pay rate for the Surveillance Investigator position ranges from $20 to $24 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off (PTO) and Paid Holidays
• Life Insurance and Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Employee Discount Programs
• Wellness Programs

Culture at Allied Universal

At Allied Universal, we foster a culture of teamwork, integrity, and professional growth. We value our employees and provide a supportive work environment where everyone can thrive. Our team is committed to innovation and excellence, and we encourage collaboration and continuous improvement.

How to Apply

If you are ready to take the next step in your career as a Surveillance Investigator, we encourage you to apply today! Visit our careers page at [insert careers page link] to submit your application. Be sure to include your resume and a cover letter highlighting your relevant experience and qualifications.

Frequently Asked Questions (FAQ)

1. What are the primary responsibilities of a Surveillance Investigator?

   Surveillance Investigators conduct covert mobile and stationary surveillance of claimants, gather evidence through video and photography, and prepare detailed reports of their findings.

2. What qualifications are required for this position?

   Applicants must have a valid driver's license with at least one year of driving experience, a high school diploma or equivalent, and the ability to pass a background check. Prior experience in surveillance or investigation is preferred.

3. What skills are important for success as a Surveillance Investigator?

   Key skills include strong observational skills, excellent written and verbal communication skills, the ability to operate surveillance equipment, and knowledge of insurance claim processes.

4. What types of insurance claims will I be investigating?

   You will be investigating a range of insurance claims, including workers’ compensation, general liability, property and casualty, and disability claims.

5. What kind of training will I receive?

   Allied Universal provides comprehensive training programs to equip you with the skills and knowledge you need to succeed as a Surveillance Investigator. Ongoing professional development opportunities are also available.

6. What is the work environment like at Allied Universal?

   We foster a culture of teamwork, integrity, and professional growth. We provide a supportive work environment where employees can thrive and are committed to innovation and excellence.

7. What are the opportunities for career advancement at Allied Universal?

   We offer a variety of career paths, including Senior Surveillance Investigator, SIU Investigator, Field Supervisor, and Regional Manager. We also provide ongoing training and professional development opportunities.

8. What benefits are offered by Allied Universal?

   We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement savings plan with company match, paid time off, and more.

9. How do I apply for the Surveillance Investigator position?

   Visit our careers page at [insert careers page link] to submit your application. Be sure to include your resume and a cover letter highlighting your relevant experience and qualifications.

10. Is there room to grow in this position?

    Allied Universal prides itself in promoting from within, when possible! There are many opportunities to grow into different positions and leadership roles.