Surveillance Investigator at Allied Universal: Your Path to a Rewarding Career

Are you a detail-oriented individual with a passion for uncovering the truth? Do you possess strong observation skills and a knack for problem-solving? If so, a career as a Surveillance Investigator at Allied Universal could be the perfect fit for you. As a global leader in security and investigation services, Allied Universal offers dynamic opportunities for individuals seeking a challenging and rewarding career in the insurance claim investigation field.

Role Overview

As a Surveillance Investigator, you will play a crucial role in assisting with the administration of insurance claims by conducting discreet mobile and stationary surveillance of claimants. Your primary objective will be to confirm current activities and capabilities of the claimant, providing valuable information to insurance companies for informed decision-making. You will be responsible for gathering evidence through video and photographic documentation, writing detailed reports, and maintaining the confidentiality of all case information.

A Day in the Life of a Surveillance Investigator

A typical day for a Surveillance Investigator at Allied Universal might involve:

• Planning and preparing for surveillance assignments, including reviewing case files and gathering necessary equipment.
• Conducting mobile surveillance, following claimants in vehicles and on foot, while maintaining a discreet presence.
• Conducting stationary surveillance, observing claimants from a fixed location, such as a parked vehicle or building.
• Utilizing various surveillance techniques and equipment, including video cameras, still cameras, and binoculars, to document claimant activities.
• Gathering evidence of claimant activities that may be inconsistent with their reported limitations.
• Writing detailed and accurate reports of surveillance findings, including descriptions of claimant activities, times, dates, and locations.
• Maintaining confidentiality of all case information and adhering to legal and ethical guidelines for surveillance.
• Communicating with insurance adjusters and other stakeholders to provide updates on surveillance progress and findings.

Why Springfield, Illinois?

Springfield, Illinois, offers a unique blend of small-town charm and big-city amenities. As the state capital, Springfield is a hub for government and business, providing ample opportunities for professional growth. The city boasts a rich history, with numerous historical sites and museums, including the Abraham Lincoln Presidential Library and Museum. Springfield also offers a vibrant cultural scene, with a variety of restaurants, shops, and entertainment venues. The cost of living in Springfield is relatively low, making it an affordable place to live and work. Furthermore, its central location in Illinois provides easy access to other major cities in the Midwest.

Career Path

Allied Universal is committed to providing its employees with opportunities for career advancement. As a Surveillance Investigator, you can advance your career by:

• Becoming a Senior Surveillance Investigator, taking on more complex and challenging cases.
• Becoming a Field Supervisor, overseeing a team of Surveillance Investigators.
• Moving into a management role, such as a Regional Manager or Director of Operations.
• Specializing in a particular area of insurance claim investigation, such as workers’ compensation or disability claims.
• Pursuing additional training and certifications to enhance your skills and knowledge.

Salary and Benefits

Allied Universal offers a competitive salary and benefits package to its employees. The pay rate for Surveillance Investigators in Springfield, Illinois, ranges from $20 to $23 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, paid holidays, and a 401(k) retirement plan with company match.

Culture at Allied Universal

Allied Universal is committed to creating a positive and supportive work environment for its employees. The company values teamwork, integrity, and customer service. Allied Universal also provides its employees with opportunities for professional development and growth. The company is committed to diversity and inclusion, and it strives to create a workplace where all employees feel valued and respected.

How to Apply

If you are interested in a career as a Surveillance Investigator at Allied Universal, you can apply online through the company's website. To apply, you will need to submit a resume and cover letter. You may also be required to complete an online application and assessment.

Frequently Asked Questions (FAQs)

1. What are the minimum qualifications for a Surveillance Investigator?

   The minimum qualifications for a Surveillance Investigator include a valid driver's license, a high school diploma or equivalent, and the ability to pass a background check.

2. What skills are important for a Surveillance Investigator?

   Important skills for a Surveillance Investigator include strong observation skills, excellent written and verbal communication skills, proficiency in using surveillance equipment, and the ability to maintain confidentiality.

3. What is the work environment like for a Surveillance Investigator?

   The work environment for a Surveillance Investigator can be demanding, as you may be required to work long hours and in various weather conditions. However, it can also be rewarding, as you will be playing a crucial role in helping insurance companies make informed decisions.

4. What are the opportunities for advancement at Allied Universal?

   Allied Universal offers a variety of opportunities for career advancement, including becoming a Senior Surveillance Investigator, a Field Supervisor, or a manager.

5. What is the salary and benefits package at Allied Universal?

   Allied Universal offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, paid holidays, and a 401(k) retirement plan with company match.

6. What kind of training is provided for Surveillance Investigators?

   Allied Universal provides comprehensive training for Surveillance Investigators, covering surveillance techniques, report writing, legal and ethical guidelines, and the use of surveillance equipment.

7. Is prior experience in investigation required?

   While prior experience in investigation is beneficial, it is not always required. Allied Universal provides training for individuals with strong observation skills and a desire to learn.

8. What type of equipment is used by Surveillance Investigators?

   Surveillance Investigators use a variety of equipment, including video cameras, still cameras, binoculars, and GPS tracking devices.

9. How is confidentiality maintained in this role?

   Confidentiality is maintained by adhering to strict company policies and procedures, as well as legal and ethical guidelines. All case information is treated with the utmost discretion.

10. What is the company culture like at Allied Universal?

    Allied Universal fosters a culture of teamwork, integrity, and customer service. The company is committed to providing a positive and supportive work environment for its employees.