Surveillance Investigator at Allied Universal - St. Cloud, Minnesota

Role Overview

Allied Universal Compliance and Investigation Services is seeking a dedicated and skilled Surveillance Investigator to join our team in St. Cloud, Minnesota. As a Surveillance Investigator, you will play a crucial role in conducting independent investigations of insurance claims across various coverage types, including workers’ compensation, general liability, property and casualty, and disability. Your primary responsibility will be to perform discreet mobile and stationary surveillance of claimants to confirm their current activities and capabilities, providing valuable information to assist with the administration of insurance claims.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator at Allied Universal will present unique challenges and opportunities to utilize your investigative skills. Here's a glimpse into what a typical day might look like:

• Early Morning: Review assigned cases, gather necessary background information, and prepare surveillance equipment.
• Morning Surveillance: Conduct mobile surveillance of a claimant, following them discreetly to observe their activities.
• Mid-Day: Obtain video and photographic evidence of the claimant's activities, ensuring clear and accurate documentation.
• Afternoon: Perform stationary surveillance from a concealed location, observing the claimant's home or workplace.
• Late Afternoon: Conduct activity checks and neighborhood inquiries to verify information and gather additional evidence.
• Evening: Prepare detailed and accurate reports summarizing surveillance findings, including video and photographic evidence.
• End of Day: Submit reports to claim adjusters and SIU investigators, and prepare for the next day's assignments.

Why St. Cloud, Minnesota?

St. Cloud, Minnesota, offers a unique blend of small-town charm and big-city amenities. Located in the heart of Minnesota, St. Cloud provides a high quality of life with affordable housing, excellent schools, and a thriving job market. The city is surrounded by beautiful natural landscapes, including lakes, parks, and forests, offering ample opportunities for outdoor recreation. St. Cloud is also home to a vibrant arts and culture scene, with numerous theaters, museums, and music venues. Working as a Surveillance Investigator in St. Cloud allows you to enjoy a fulfilling career while living in a welcoming and vibrant community.

Career Path

Allied Universal is committed to providing opportunities for career growth and advancement. As a Surveillance Investigator, you can progress through various levels, taking on increasing responsibilities and challenges. Potential career paths include:

• Surveillance Investigator I: Entry-level position, focusing on conducting basic surveillance activities and gathering evidence.
• Surveillance Investigator II: Mid-level position, responsible for handling more complex investigations and mentoring junior investigators.
• Senior Surveillance Investigator: Advanced-level position, leading complex investigations, providing expert testimony, and training other investigators.
• SIU Investigator: Specialized role focusing on investigating fraudulent insurance claims and working with law enforcement agencies.
• Investigation Manager: Leadership position overseeing a team of investigators and managing investigation operations.

Salary and Benefits

Allied Universal offers a competitive salary and benefits package to attract and retain top talent. The pay rate for the Surveillance Investigator position in St. Cloud, Minnesota, is $25 - $30 per hour. In addition to competitive pay, Allied Universal provides a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Life insurance
• Disability insurance
• Paid time off (PTO)
• Paid holidays
• 401(k) retirement plan with company match
• Employee assistance program (EAP)
• Tuition reimbursement
• Professional development opportunities
• Employee recognition programs

Culture at Allied Universal

Allied Universal is committed to fostering a positive and inclusive work environment where employees feel valued, respected, and supported. We believe that our employees are our greatest asset, and we strive to create a culture that promotes teamwork, collaboration, and innovation. At Allied Universal, you will have the opportunity to work with a diverse group of talented professionals who are passionate about making a difference in the insurance industry.

How to Apply

If you are a motivated and skilled investigator looking for a challenging and rewarding career, we encourage you to apply for the Surveillance Investigator position at Allied Universal in St. Cloud, Minnesota. To apply, please submit your resume and cover letter through our online application portal. We look forward to reviewing your application and considering you for this exciting opportunity.

Frequently Asked Questions (FAQ)

1. What are the essential qualifications for this role?

A valid driver's license with at least one year of driving experience and ability to conduct discreet surveillance.

2. What types of insurance claims will I be investigating?

Workers’ compensation, general liability, property and casualty, and disability claims.

3. What kind of surveillance techniques will I use?

Mobile and stationary surveillance using video and photographic equipment.

4. What is the typical work schedule?

Guaranteed 40 hours per week with potential for flexible hours, including evenings and weekends.

5. What kind of training will I receive?

Comprehensive training program to ensure you have the skills and knowledge to succeed.

6. Is there room for growth at Allied Universal?

Yes, we are committed to providing opportunities for career growth and advancement.

7. What kind of benefits are offered?

Comprehensive benefits package including medical, dental, vision, life insurance, PTO, and 401(k).

8. What is the company culture like?

Positive and inclusive work environment that promotes teamwork, collaboration, and innovation.

9. Do I need prior insurance experience?

While not required, previous experience in insurance claim investigation is a plus.

10. What is the dress code for Surveillance Investigators?

Business casual attire appropriate for surveillance activities. Uniform items may be provided.