Surveillance Investigator – Turlock, California

Role Overview

Are you a detail-oriented individual with a passion for investigation and a knack for uncovering the truth? Allied Universal® is seeking a skilled and dedicated Surveillance Investigator to join our team in Turlock, California. In this role, you will play a critical part in assisting insurance companies with their claims administration by conducting discreet surveillance of claimants to verify their activities and capabilities. If you have a background in investigation, law enforcement, or a related field, and are looking for a challenging and rewarding career, this could be the perfect opportunity for you.

As a Surveillance Investigator, you will be responsible for independently conducting investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability. You will utilize various surveillance techniques and equipment to monitor subjects covertly, document your observations, and report your findings in a clear and concise manner. Your work will directly impact the outcome of insurance claims and contribute to the integrity of the insurance industry.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator is dynamic and presents new challenges. Here’s a glimpse into what you can expect:

• Morning: You start your day by reviewing your assigned cases, gathering background information, and planning your surveillance strategy. You may need to research the claimant's address, vehicle, and known associates.
• Mid-day: You conduct mobile and stationary surveillance, utilizing various techniques and equipment such as video cameras, still cameras, and GPS tracking devices. You maintain a discreet presence and avoid detection while documenting the claimant's activities.
• Afternoon: You meticulously record your observations, including dates, times, locations, and descriptions of activities. You gather and preserve evidence, such as video footage and photographs, to support your findings.
• Evening: You prepare detailed written reports summarizing your surveillance activities. You review video footage and photographs, extract key information, and present your findings in a clear and concise manner. You may also communicate with claims adjusters or other stakeholders to provide updates on your investigation.

Why Turlock, California?

Turlock, California, offers a unique blend of small-town charm and big-city access. Located in the heart of California's Central Valley, Turlock provides a more affordable cost of living compared to coastal cities while still offering a high quality of life. The city boasts a thriving downtown area with a variety of restaurants, shops, and cultural attractions. Turlock is also home to California State University, Stanislaus, which contributes to a vibrant and educated community.

For outdoor enthusiasts, Turlock is a gateway to numerous recreational opportunities. The nearby Sierra Nevada mountains offer hiking, camping, and skiing, while the San Joaquin River provides opportunities for boating and fishing. Turlock's central location also makes it easy to explore other parts of California, such as Yosemite National Park, San Francisco, and Sacramento.

Career Path for Surveillance Investigators

Allied Universal® is committed to providing its employees with opportunities for growth and advancement. The career path for Surveillance Investigators can lead to various roles within the company, depending on your skills, experience, and interests. Some potential career paths include:

• Senior Surveillance Investigator: With experience and demonstrated expertise, you can advance to a senior role where you will handle more complex investigations, mentor junior investigators, and assist with training programs.
• SIU Investigator: You can specialize in investigating suspected insurance fraud as part of a Special Investigations Unit (SIU). This role requires a strong understanding of insurance laws and regulations.
• Claims Adjuster: Your experience as a Surveillance Investigator can provide a solid foundation for a career as a claims adjuster, where you will evaluate and process insurance claims.
• Investigative Manager: With leadership skills and experience, you can move into a management role where you will oversee a team of investigators, manage case assignments, and ensure quality control.

Salary and Benefits

The pay rate for the Surveillance Investigator position in Turlock, California is $20 - $24 per hour. In addition to competitive pay, Allied Universal® offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Paid time off (PTO)
• Paid holidays
• 401(k) retirement plan with company match
• Life insurance
• Disability insurance
• Employee assistance program (EAP)
• Tuition reimbursement
• Professional development opportunities

Allied Universal Culture

Allied Universal® is a company that values its employees and fosters a culture of respect, integrity, and teamwork. We are committed to providing a positive and supportive work environment where employees can thrive and reach their full potential. We believe in recognizing and rewarding hard work and dedication, and we offer opportunities for advancement based on merit.

We are also committed to diversity and inclusion, and we strive to create a workplace where everyone feels valued and respected. We believe that a diverse workforce is a strong workforce, and we are committed to attracting and retaining top talent from all backgrounds.

How to Apply

If you are interested in joining the Allied Universal® team as a Surveillance Investigator in Turlock, California, we encourage you to apply online. To apply, please visit our careers website and search for the Surveillance Investigator position in Turlock. Follow the instructions to submit your application and resume. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the essential qualifications for this role?

   The essential qualifications include a valid driver's license with at least one year of driving experience, a high school diploma or equivalent, and the ability to pass a background check and drug screening. Prior experience in surveillance or investigation is preferred.

2. What kind of surveillance equipment will I be using?

   You will be using a variety of surveillance equipment, including video cameras, still cameras, GPS tracking devices, and other covert recording devices. We will provide training on how to use and maintain this equipment.

3. Will I need to provide my own vehicle?

   Depending on the assignment, you may be required to use your own vehicle. In such cases, you will be reimbursed for mileage. The company may also provide a vehicle for certain assignments.

4. What kind of training will I receive?

   You will receive comprehensive training on surveillance techniques, report writing, legal and ethical considerations, and the use of surveillance equipment. We also offer ongoing training and development opportunities to help you stay up-to-date on industry trends.

5. What are the working hours for this position?

   The working hours for this position are flexible and may include evenings, weekends, and holidays, depending on the needs of the investigation. You will need to be available to work irregular hours as required.

6. What is the dress code for this position?

   The dress code for this position is business casual, but you will also need to dress appropriately for surveillance assignments, which may require wearing clothing that allows you to blend in with the environment.

7. Will I be working alone or as part of a team?

   You will typically be working alone while conducting surveillance, but you will be part of a larger team of investigators and claims adjusters. You will need to be able to work independently and as part of a team.

8. What is the advancement potential for this position?

   Allied Universal® is committed to promoting from within, and there are numerous opportunities for advancement. You can advance to roles such as Senior Surveillance Investigator, SIU Investigator, Claims Adjuster, or Investigative Manager.

9. What are the company's core values?

   Allied Universal® is guided by the core values of integrity, respect, service excellence, and innovation. We are committed to upholding these values in everything we do.

10. How does Allied Universal support its employees?

    Allied Universal® supports its employees through a variety of programs and initiatives, including employee assistance programs, wellness programs, tuition reimbursement, and professional development opportunities. We are committed to providing a positive and supportive work environment where employees can thrive.