Surveillance Investigator Careers at Allied Universal - West Jefferson, North Carolina

Role Overview

Allied Universal Compliance and Investigation Services is seeking a dedicated Surveillance Investigator to join our team in West Jefferson, North Carolina. As a Surveillance Investigator, you will play a crucial role in conducting discreet mobile and stationary surveillance of claimants to confirm their current activities and capabilities, thereby assisting in the administration of insurance claims. This position requires a high level of attention to detail, strong observational skills, and the ability to work independently.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator at Allied Universal presents unique challenges and opportunities. Here’s a glimpse into what you can expect:

• Planning and Preparation: Reviewing case files, gathering background information, and developing surveillance strategies based on the specific requirements of each case.
• Conducting Surveillance: Performing mobile and stationary surveillance using various techniques and equipment, ensuring compliance with legal and ethical guidelines.
• Documentation: Accurately documenting observations, activities, and any relevant information in a clear and concise manner, including taking detailed notes and capturing photographic or video evidence.
• Collaboration: Working closely with other investigators, law enforcement agencies, and internal teams to gather information and evidence.
• Reporting: Preparing comprehensive reports summarizing surveillance findings and presenting them to clients or internal stakeholders.
• Equipment Maintenance: Ensuring that surveillance equipment is properly maintained and in good working order.

Why West Jefferson, North Carolina?

West Jefferson, North Carolina, offers a unique blend of small-town charm and access to outdoor recreational activities. Located in the heart of the Blue Ridge Mountains, West Jefferson provides a serene and picturesque environment, making it an ideal place to live and work. The town is known for its vibrant arts scene, local breweries, and friendly community. Additionally, its proximity to larger cities like Charlotte and Winston-Salem provides access to urban amenities while maintaining a peaceful, rural lifestyle.

Career Path at Allied Universal

Allied Universal is committed to fostering the professional growth of our employees. The Surveillance Investigator position serves as an excellent starting point for a rewarding career in insurance claim investigation. Potential career paths within Allied Universal include:

• Senior Surveillance Investigator: Taking on more complex cases, mentoring junior investigators, and assisting with training programs.
• SIU Investigator: Specializing in the investigation of suspected fraudulent insurance claims.
• Claims Adjuster: Evaluating and settling insurance claims based on investigation findings.
• Investigative Supervisor/Manager: Overseeing a team of investigators, managing caseloads, and ensuring quality control.

Salary and Benefits

Allied Universal offers a competitive salary and benefits package to attract and retain top talent. The salary range for the Surveillance Investigator position in West Jefferson, North Carolina, typically falls between $45,000 and $75,000 per year, depending on experience and qualifications. In addition to a competitive salary, Allied Universal provides:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Paid Time Off: Generous vacation, sick leave, and holiday pay.
• Retirement Plan: 401(k) plan with company match to help you save for the future.
• Life Insurance: Company-provided life insurance to protect your loved ones.
• Disability Insurance: Short-term and long-term disability coverage to provide income protection.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Professional Development: Opportunities for training, certification, and career advancement.
• Tuition Reimbursement: Assistance with educational expenses to help you further your education.
• Employee Discounts: Discounts on various products and services through our employee discount program.
• Flexible Spending Account (FSA) and Health Savings Account (HSA): Options to set aside pre-tax dollars for healthcare and dependent care expenses.

Culture at Allied Universal

Allied Universal is committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We foster a culture of teamwork, collaboration, and innovation. Our employees are encouraged to share their ideas and contribute to the success of the company. We are dedicated to providing a safe and supportive work environment where employees can thrive and reach their full potential.

How to Apply

If you are a licensed Private Investigator with a valid driver's license and a passion for conducting surveillance and investigations, we encourage you to apply for the Surveillance Investigator position at Allied Universal in West Jefferson, North Carolina. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications. We look forward to hearing from you!

Frequently Asked Questions (FAQs)

1. What are the primary responsibilities of a Surveillance Investigator?

   The primary responsibilities include conducting discreet mobile and stationary surveillance, documenting observations, collaborating with other investigators, and preparing comprehensive reports.

2. What qualifications are required for this position?

   A valid Private Investigator's license and a valid driver's license with at least one year of driving experience are required.

3. What type of surveillance equipment will I be using?

   You will be using various surveillance techniques and equipment, including video cameras, audio recording devices, and GPS tracking systems.

4. Will I be required to travel?

   Yes, travel within Western Virginia and North Carolina is required.

5. What opportunities are there for career advancement?

   Opportunities for career advancement include Senior Surveillance Investigator, SIU Investigator, Claims Adjuster, and Investigative Supervisor/Manager.

6. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) plan, and professional development opportunities.

7. Is prior experience in insurance claim investigation required?

   While prior experience is preferred, it is not always required. We provide comprehensive training to ensure our investigators are well-equipped to handle their responsibilities.

8. What is the work environment like at Allied Universal?

   Allied Universal fosters a culture of teamwork, collaboration, and innovation. We are committed to providing a safe and supportive work environment where employees can thrive.

9. How does Allied Universal support professional development?

   We offer various professional development opportunities, including training programs, certification assistance, and tuition reimbursement.

10. What is the dress code for Surveillance Investigators?

    The dress code is typically business casual, but it may vary depending on the specific requirements of each case. Comfort and practicality are important considerations.