Job Description

Locations

• India, TS, Hyderabad, Hyderabad, TS, India
• India, KA, Bangalore, Bengaluru, KA, India

Salary

Skills Required

• - 1+ years of case management experienceintermediate
• - 1+ years of human resources experienceintermediate
• - Experience in investigations case managementintermediate

Required Qualifications

• - Bachelor's degree or equivalent (degree in equivalent)
• - 1+ years of case management experience (experience, 1 years)
• - 1+ years of human resources experience (experience, 1 years)
• - Experience in investigations case management (experience)

Responsibilities

• Perform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments
• · Serve as a subject matter expert on the accommodations process as well as state and federal disability laws.
• · Coordinate the accommodation process and provide end-to-end case management
• · Collaborate with Stakeholders to determine and finalize accommodation approval/denials
• · Collaborate with leave of absence case managers
• · Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation
• · Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes
• · Direct employees to the appropriate resource for answers
• · Maintain a case load of up to 120 cases.
• · Ability to discern when to escalate complex issues to the Sr. Accommodation Consultant
• · Maintain system records to ensure accurate and timely information/documentation
• · Provide training for employees, managers, HR and others in DLS
• · Adhere to internal SLAs and quality standards
• · Consult, coordinate and partner with our third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
• · Participate in other activities and projects within the DLS program
• · Maintain regular, reliable and timely attendance
• · Perform other duties as assigned
• · Ability to travel as appropriate (up to 25% of the time)
• About the team
• From a customer driven perspective, Accommodation Consultants strive to provide the best customer service and facilitate working at the best employer on earth.
• Senior Accommodation Consultants work directly with customers at many levels, from associates, managers and legal representatives the team provides expert knowledge in accommodation best practices across Japan.
• The Senior Accommodation Consultant will work with a team of managers, Accommodation Consultants and administrative professionals to deliver service and equity to all individuals.

Benefits

• general: , team members and other departments/systems as appropriate
• general: · Participate in other activities and projects within the DLS program
• general: · Maintain regular, reliable and timely attendance
• general: · Perform other duties as assigned
• general: · Ability to travel as appropriate (up to 25% of the time)
• general: About the team
• general: From a customer driven perspective, Accommodation Consultants strive to provide the best customer service and facilitate working at the best employer on earth.
• general: Senior Accommodation Consultants work directly with customers at many levels, from associates, managers and legal representatives the team provides expert knowledge in accommodation best practices across Japan.
• general: The Senior Accommodation Consultant will work with a team of managers, Accommodation Consultants and administrative professionals to deliver service and equity to all individuals.

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