Air Operations Controller, Amazon Air Network Control Center
Amazon
Air Operations Controller, Amazon Air Network Control Center
Job Description
In Amazon Air, process driven techniques help us deliver smiles to both our internal and external customers daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air!Amazon Air's (AIR) Network Control Center (NCC) is seeking an Air Operations Controller. This role protects our customers' interest by facilitating the safe, compliant, and on-time operations of Amazon’s dedicated fleet of aircraft. Air Operations Controllers are relentless problem solvers who proactively seek out and eliminate potential opportunities for network disruption, manage network capacity, and manage inventory levels for Unit Load Devices (ULDs) and bags across our expansive global operations. Air Operations Controllers support leadership by recommending process improvements that enhance safety, reduce cost, and improve overall effectiveness. Eligibility requirements- Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.Drug Test Requirement - This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.Key job responsibilities- Proactively monitor all aircraft movement activity to identify, address, and prevent potential issues- Monitor all inbound/outbound customer package movements and escalate issues as required to protect the flight schedule- Develop and execute effective service recovery plans as necessary- Liaise with AIR's air carriers, ground handlers, and other service providers to help facilitate on-time operations- Continually assess and communicate the operational status of all assigned flights and/or gateways- Review, analyze, and monitor present and forecast weather conditions for all assigned areas of operation- Partner with all stakeholders to resolve irregularities, disruptions, cancellations, extended delays, or other impactful issues- Escalate significant issues to NCC Air Operations Managers for visibility and resolution- Monitor and manage AIR network capacity - Monitor and manage capacity of ULDs and bags across the AIR network - Support leadership by analyzing data, preparing reports, and providing other relevant information for operations meetings or executive leadership briefings- Work variable shifts which will include days, nights, weekends, and holidays- Travel up to 10% of the time
Locations
- United States, KY, Erlanger, Erlanger, KY, United States
Salary
Estimated Salary Rangemedium confidence
75,000 - 105,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - 2+ years of program or project management experienceintermediate
- - 1+ years of supply chain experienceintermediate
- - 3+ years of experience in one of the following: Transportation Operations Management, Logistics Management, Contingency Management, Aviation Operations Management, Meteorological forecasting and reporting, and/or Network Control Center Operations Managementintermediate
- - Bachelor's Degree or one of the following equivalent experiences: 6 years of aviation-related military experience, 2 years of Amazon Experience, or any of the following FAA licenses/certificates + 5 years of relevant experience: FAA Commercial Pilot License or greater, FAA Aircraft Dispatcher License, Air Traffic Control Certificate, Air Frame and Power Plant Licenseintermediate
Required Qualifications
- - 2+ years of program or project management experience (experience, 2 years)
- - 1+ years of supply chain experience (experience, 1 years)
- - Bachelor's degree or equivalent (degree in equivalent)
- - 3+ years of experience in one of the following: Transportation Operations Management, Logistics Management, Contingency Management, Aviation Operations Management, Meteorological forecasting and reporting, and/or Network Control Center Operations Management (experience, 3 years)
- - Bachelor's Degree or one of the following equivalent experiences: 6 years of aviation-related military experience, 2 years of Amazon Experience, or any of the following FAA licenses/certificates + 5 years of relevant experience: FAA Commercial Pilot License or greater, FAA Aircraft Dispatcher License, Air Traffic Control Certificate, Air Frame and Power Plant License (experience, 6 years)
Preferred Qualifications
- - Knowledge of Lean principles and DMAIC methodology (experience)
- - Experience in MS Access and SQL (experience)
- - Experience in requirement gathering and ability to write clear and detailed requirement document (experience)
- - Master's degree or equivalent (degree in equivalent)
- - 3+ years of driving end to end delivery, and communicating results to senior leadership experience (experience, 3 years)
- - 3+ years of driving process improvements experience (experience, 3 years)
- - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization (experience)
- - Ability to work independently in high-pressure environment (experience)
- - Ability to exercise sound judgement where clear guidelines may not exist (experience)
- - Experience with Microsoft Office suite (experience)
- Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,800/year in our lowest geographic market up to $106,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)
Responsibilities
- - Proactively monitor all aircraft movement activity to identify, address, and prevent potential issues
- - Monitor all inbound/outbound customer package movements and escalate issues as required to protect the flight schedule
- - Develop and execute effective service recovery plans as necessary
- - Liaise with AIR's air carriers, ground handlers, and other service providers to help facilitate on-time operations
- - Continually assess and communicate the operational status of all assigned flights and/or gateways
- - Review, analyze, and monitor present and forecast weather conditions for all assigned areas of operation
- - Partner with all stakeholders to resolve irregularities, disruptions, cancellations, extended delays, or other impactful issues
- - Escalate significant issues to NCC Air Operations Managers for visibility and resolution
- - Monitor and manage AIR network capacity
- - Monitor and manage capacity of ULDs and bags across the AIR network
- - Support leadership by analyzing data, preparing reports, and providing other relevant information for operations meetings or executive leadership briefings
- - Work variable shifts which will include days, nights, weekends, and holidays
- - Travel up to 10% of the time
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Air Operations Controller, Amazon Air Network Control Center
Amazon
Air Operations Controller, Amazon Air Network Control Center
Job Description
In Amazon Air, process driven techniques help us deliver smiles to both our internal and external customers daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air!Amazon Air's (AIR) Network Control Center (NCC) is seeking an Air Operations Controller. This role protects our customers' interest by facilitating the safe, compliant, and on-time operations of Amazon’s dedicated fleet of aircraft. Air Operations Controllers are relentless problem solvers who proactively seek out and eliminate potential opportunities for network disruption, manage network capacity, and manage inventory levels for Unit Load Devices (ULDs) and bags across our expansive global operations. Air Operations Controllers support leadership by recommending process improvements that enhance safety, reduce cost, and improve overall effectiveness. Eligibility requirements- Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.Drug Test Requirement - This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.Key job responsibilities- Proactively monitor all aircraft movement activity to identify, address, and prevent potential issues- Monitor all inbound/outbound customer package movements and escalate issues as required to protect the flight schedule- Develop and execute effective service recovery plans as necessary- Liaise with AIR's air carriers, ground handlers, and other service providers to help facilitate on-time operations- Continually assess and communicate the operational status of all assigned flights and/or gateways- Review, analyze, and monitor present and forecast weather conditions for all assigned areas of operation- Partner with all stakeholders to resolve irregularities, disruptions, cancellations, extended delays, or other impactful issues- Escalate significant issues to NCC Air Operations Managers for visibility and resolution- Monitor and manage AIR network capacity - Monitor and manage capacity of ULDs and bags across the AIR network - Support leadership by analyzing data, preparing reports, and providing other relevant information for operations meetings or executive leadership briefings- Work variable shifts which will include days, nights, weekends, and holidays- Travel up to 10% of the time
Locations
- United States, KY, Erlanger, Erlanger, KY, United States
Salary
Estimated Salary Rangemedium confidence
75,000 - 105,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - 2+ years of program or project management experienceintermediate
- - 1+ years of supply chain experienceintermediate
- - 3+ years of experience in one of the following: Transportation Operations Management, Logistics Management, Contingency Management, Aviation Operations Management, Meteorological forecasting and reporting, and/or Network Control Center Operations Managementintermediate
- - Bachelor's Degree or one of the following equivalent experiences: 6 years of aviation-related military experience, 2 years of Amazon Experience, or any of the following FAA licenses/certificates + 5 years of relevant experience: FAA Commercial Pilot License or greater, FAA Aircraft Dispatcher License, Air Traffic Control Certificate, Air Frame and Power Plant Licenseintermediate
Required Qualifications
- - 2+ years of program or project management experience (experience, 2 years)
- - 1+ years of supply chain experience (experience, 1 years)
- - Bachelor's degree or equivalent (degree in equivalent)
- - 3+ years of experience in one of the following: Transportation Operations Management, Logistics Management, Contingency Management, Aviation Operations Management, Meteorological forecasting and reporting, and/or Network Control Center Operations Management (experience, 3 years)
- - Bachelor's Degree or one of the following equivalent experiences: 6 years of aviation-related military experience, 2 years of Amazon Experience, or any of the following FAA licenses/certificates + 5 years of relevant experience: FAA Commercial Pilot License or greater, FAA Aircraft Dispatcher License, Air Traffic Control Certificate, Air Frame and Power Plant License (experience, 6 years)
Preferred Qualifications
- - Knowledge of Lean principles and DMAIC methodology (experience)
- - Experience in MS Access and SQL (experience)
- - Experience in requirement gathering and ability to write clear and detailed requirement document (experience)
- - Master's degree or equivalent (degree in equivalent)
- - 3+ years of driving end to end delivery, and communicating results to senior leadership experience (experience, 3 years)
- - 3+ years of driving process improvements experience (experience, 3 years)
- - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization (experience)
- - Ability to work independently in high-pressure environment (experience)
- - Ability to exercise sound judgement where clear guidelines may not exist (experience)
- - Experience with Microsoft Office suite (experience)
- Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,800/year in our lowest geographic market up to $106,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)
Responsibilities
- - Proactively monitor all aircraft movement activity to identify, address, and prevent potential issues
- - Monitor all inbound/outbound customer package movements and escalate issues as required to protect the flight schedule
- - Develop and execute effective service recovery plans as necessary
- - Liaise with AIR's air carriers, ground handlers, and other service providers to help facilitate on-time operations
- - Continually assess and communicate the operational status of all assigned flights and/or gateways
- - Review, analyze, and monitor present and forecast weather conditions for all assigned areas of operation
- - Partner with all stakeholders to resolve irregularities, disruptions, cancellations, extended delays, or other impactful issues
- - Escalate significant issues to NCC Air Operations Managers for visibility and resolution
- - Monitor and manage AIR network capacity
- - Monitor and manage capacity of ULDs and bags across the AIR network
- - Support leadership by analyzing data, preparing reports, and providing other relevant information for operations meetings or executive leadership briefings
- - Work variable shifts which will include days, nights, weekends, and holidays
- - Travel up to 10% of the time
Tags & Categories
Answer 10 quick questions to check your fit for Air Operations Controller, Amazon Air Network Control Center @ Amazon.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs