City Operations Manager, Quick commerce (Amazon Now)
Job Description
A strategic and people leader for a large team, the City Manager of Amazon Now is empowered with complete operations responsibility a city. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics InitiativesKey job responsibilities Ensure a safe work environment Lead and supervise a team of cluster Managers, TL's as direct reportee's supported by PAs in Operations Responsible for the overall Quality, Productivity and dark store performance Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. Ensuring Building heath and inventory metrics with best in class quality metrics Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. Ensure best practices in people management and accountable for compliance, Connections and scorecards. Manage People and team development Create leaders and talent pipeline. Good stake holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Locations
- India, MH, Pune, Pune, MH, India
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
4,500,000 - 7,500,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - 3+ years of employee and performance management experienceintermediate
- - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experienceintermediate
Required Qualifications
- - 3+ years of employee and performance management experience (experience, 3 years)
- - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience (experience, 2 years)
- - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays (experience)
Preferred Qualifications
- - 1+ years of performance metrics, process improvement or lean techniques experience (experience, 1 years)
Responsibilities
- Ensure a safe work environment
- Lead and supervise a team of cluster Managers, TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Documents
Application Instructions
https://www.amazon.jobs/en/jobs/3116318