CST Operations Asscociate, AMET EF
Job Description
The Central Ops Support Associate will support the daily operations of Easy Ship sellers by monitoring shipments, coordinating with field teams, and assisting with issue resolution. The role focuses on execution, accuracy, and ensuring smooth day-to-day operations, contributing to an improved seller and customer experience.Key job responsibilities1-Monitor daily shipment and seller performance through outbound calls, emails, and system checks.2-Escalate operational issues to executives or field teams for timely resolution.3-Maintain accurate logs and reports of seller interactions and operational exceptions.4-Provide basic guidance to sellers on process adherence and operational requirements.5-Support the team in executing audits, spot checks, and follow-ups with sellers.6-Perform data entry, documentation, and status tracking for operational activities.
Locations
- Egypt, Cairo, Cairo, Egypt
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
8,000 - 15,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- 1-experience in operations, customer service, or support.intermediate
Required Qualifications
- 1-experience in operations, customer service, or support. (experience)
- 2-Good communication skills (verbal & written). (experience)
- 3-Basic computer skills (Microsoft Excel, Word, and Windows applications). (experience)
- 4-Ability to follow SOPs and work with attention to detail. (experience)
- 5-Excelent English (verbal and written). (experience)
Preferred Qualifications
- No active written warnings• Ability to work flexible schedules/shifts/areas • Continued meeting or exceeding of department performance goals (experience)
Responsibilities
- 1-Monitor daily shipment and seller performance through outbound calls, emails, and system checks.
- 2-Escalate operational issues to executives or field teams for timely resolution.
- 3-Maintain accurate logs and reports of seller interactions and operational exceptions.
- 4-Provide basic guidance to sellers on process adherence and operational requirements.
- 5-Support the team in executing audits, spot checks, and follow-ups with sellers.
- 6-Perform data entry, documentation, and status tracking for operational activities.
Documents
Tags & Categories
CST Operations Asscociate, AMET EF
Job Description
The Central Ops Support Associate will support the daily operations of Easy Ship sellers by monitoring shipments, coordinating with field teams, and assisting with issue resolution. The role focuses on execution, accuracy, and ensuring smooth day-to-day operations, contributing to an improved seller and customer experience.Key job responsibilities1-Monitor daily shipment and seller performance through outbound calls, emails, and system checks.2-Escalate operational issues to executives or field teams for timely resolution.3-Maintain accurate logs and reports of seller interactions and operational exceptions.4-Provide basic guidance to sellers on process adherence and operational requirements.5-Support the team in executing audits, spot checks, and follow-ups with sellers.6-Perform data entry, documentation, and status tracking for operational activities.
Locations
- Egypt, Cairo, Cairo, Egypt
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
8,000 - 15,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- 1-experience in operations, customer service, or support.intermediate
Required Qualifications
- 1-experience in operations, customer service, or support. (experience)
- 2-Good communication skills (verbal & written). (experience)
- 3-Basic computer skills (Microsoft Excel, Word, and Windows applications). (experience)
- 4-Ability to follow SOPs and work with attention to detail. (experience)
- 5-Excelent English (verbal and written). (experience)
Preferred Qualifications
- No active written warnings• Ability to work flexible schedules/shifts/areas • Continued meeting or exceeding of department performance goals (experience)
Responsibilities
- 1-Monitor daily shipment and seller performance through outbound calls, emails, and system checks.
- 2-Escalate operational issues to executives or field teams for timely resolution.
- 3-Maintain accurate logs and reports of seller interactions and operational exceptions.
- 4-Provide basic guidance to sellers on process adherence and operational requirements.
- 5-Support the team in executing audits, spot checks, and follow-ups with sellers.
- 6-Perform data entry, documentation, and status tracking for operational activities.